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Here, you will find everything you want to know about us - and if you don't please get in touch with us via the email addresses included in the staff pages or the contact page and we'll be happy to address your concerns! At About-Face, we provide top-notch customer care to home and business users. We troubleshoot, diagnose, and repair everything from software to hardware to networking, and we're happy to take a look if you have a wonky odd-job that we may be able to help with.One of our owners, Veronica, also offers QuickBooks support, if that's something you need!
Services
Hardware repair such as cracked screens, broken keyboards, power supply fails, and things of that nature. Training on an as-needed basis (and you're always welcome to ask what we're doing during repairs!).
At the time I wanted to use my aptitude for math and technology in a way that would allow me to work in a service business while raising my young son. I have enjoyed many years of challenging rapid technical change while trying to keep our focus on Service. Since About-Face Computer Solutions opened its store, I have been able to spend time as well on my Quickbooks / financial consulting business that developed as I worked with business customers and their technology.The need for help with Quickbooks and other business software interested me and I have been pursuing that as well over the years.
I've been doing computer stuff since I was a kid (and that was a long time ago!), sometime in the early 1970s. Yeah, that was before PCs, or Macs, or any of the rest of the cool stuff we've got today. I've worked in roles ranging from computer operations through systems programming and to the techy chores of troubleshooting and repairing computers and networks.
Hey everyone, I'm Dana. When you come to the shop, bear in mind that I'm a much better technician than a carpenter. I've been doing computer tech repair ever since. At this point, I've pretty much done it all-hardware, software, networking, and virus removal in both home and business settings. I consider myself a bit of a jack-of-all-trades technician; I see a challenge and I rise to it.
Reviews (9)
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Denise Aiken
Jun 22, 2022
I don't know how this town is going to survive without these great computer whizzes. Good luck everyone on your future endeavors. You all will be greatly missed
Matthew Lieff
Jun 05, 2022
About Face is super! They have helped me out of a jam several times. They know what they are doing, their prices are very reasonable, and they are extremely nice. Its so nice to have such an extremely helpful resource right in the neighborhood. I recommend their services without reservation.
Jennifer Chan
Feb 21, 2022
So pleased with the services provided for my sons gaming computer Very friendly, fast, great pricing, GREAT SERVICE definitely will go back for all my computer needs and help
David Every
Jan 15, 2022
Prompt service, extremely knowledgeable staff that helped me make sound choices for repair or replacement of my laptop. Very reasonable labor rates! I will use them for all my computer servicing. AND I got 30% off my labor bill by purchasing a discount certificate through WHAI.com's 30% store. Such a deal!
David Sherman
Jun 11, 2021
I have used About Face for several years. They made a really great computer for me at a reasonable price. Their service is excellent and they go out of their way to help.
Shawna Hale
Dec 03, 2020
The staff there are very nice. I like being able to go there to facts any paperwork I have. Also their pricing for faxes is the cheapest around.
Nico Nemec
Jan 15, 2019
Funny, friendly, kind, and helpful. I've not had them do repairs, but they have helped me solve some problems (like getting data off my computer when I couldn't access it) and wouldn't charge me for the help (beyond selling me the tech I needed to do it myself). They've gone out of their way to be helpful and I encourage area folks to go there, because we need them to stick around!
Ronald Bosch
Jun 20, 2018
No Question! These guys are the best! Knowledgeable, pretty fast and friendly/courteous. They know the meaning of Service and maintain a high level. My laptop was configured by About-Face close to 10 years ago and it still ticks beautifully. In those 10 years small software problems popped up and mostly were repaired in a matter of hours by the staff: Brian is a wizz, Dana is a chip of the old block and Fernando fits right in, What a Crew!
Judy S.
May 02, 2014
What great service! Brian and Dana are expert troubleshooters and always manage to figure out even the most complicated issues. I highly recommend About Face to solve your business and home computer troubles.