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Cybertek Computer Solutions provides professional computer repair and IT support services in the Tri-Cities area. We work on all brands of laptop and desktop computers, including Apple Macintosh. Whether your computer is in need of repair, you just need help setting up a new computer or you need an office network, give Cybertek a call at 423-753-7679.

We can take care of all your computer technology needs. Your business relies on its computers more now than ever. That's why it is important to have someone you can depend on to help keep your systems running smoothly.
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We want to build a lasting relationship with our customers, so we always do our best to provide the highest level of service possible. Call or come by our office and let us show you how we can help you.
When bringing a computer in to our shop for repair, you should bring the power adapter if you have a notebook or if your computer uses a non-standard power cord. If there is a possibility that software will need to be reloaded, we recommend you bring your software discs to ensure we have the correct software to reload on your computer. It is not necessary to bring your keyboard, mouse or other accessories unless you are having problems with those.
Cybertek has partnered with Backblaze to offer our customers unlimited online backup for less than $5/month for each computer. Backblaze automatically backs up all your files with the exception of the operating system, program files and a few other file types. This can be changed in the software settings.
Reviews (10)
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Doug Boone
Dec 24, 2021
They got my PC back up and running and installed Windows back for me. Great service and very friendly people.
Renee Fox
May 05, 2021
Alex is a super patient person, he answered all of my inane questions. Went far beyond just transferring all of my data. If you are buying a new computer and need your data transferred, bring it all here! The individual service is remarkable and the price beyond reasonable. it cost less than best buy that just does a data dump into one folder.
Mike Clark
May 03, 2021
I had a computer of my brothers who passed away and wanted to check for pictures on the hard drive. He was helpful and took the time to do it in front of me. A very positive experience with this business and I highly recommend.
Deanna Terhaar
Apr 27, 2021
We had an issue with Windows 10 not booting up on our desktop. We tried everything we could to get it working without getting in over our head as novices. My husband found Cybertek online and after reading the great reviews, we hired Frankie to come out to the house. It was an awesome experience! Not only was it a house call and very reasonably priced, but Frankie was so nice and so patient (it took a while to complete everything on our computer!). Frankie has years of experience and really knows his stuff. We learned a lot from him while he was here. We highly recommend Cybertek!
Chess Central
Nov 18, 2020
Great service! My computer is running smoothly again. Fast, reliable, and reasonable, thanks!
Chris Carpenter
Dec 03, 2018
They fixed my laptop screen quickly and at a heck of a great price. If the need ever rises again I will definitely use them again
Greg Williams
Jan 13, 2018
Frankie is the most honest, trustworthy computer repair store owner that I ever have known. (I am a nine-year patron.) I have learned a hard lesson: It is much better for me to drive from Colonial Heights to Cybertek in Jonesboro than to the questionable dump a few minutes from home. Moreover, Frankie makes housecalld.
David Cunningham
May 08, 2017
I have used this company through my business Newman Heat and Air, and personal. They have alway been prompt and helpful. They are reasonable and will work hard to fix your problems.
Kevin Thomas
Mar 07, 2017
Frankie & the Gang are an incredibly talented team. I've been a computer technician for 35 years and I had a terrible experience at another Apple repair center in the local mall. Cybertek was prompt personal and fixed the problem that no other computer store I visited was able to properly rectify. The price was extremely reasonable. I will be a customer for life :-
Donald Weeks
Dec 13, 2015
Bought a new computer from this company last month. They came out and set everything up for me. Did a great job.