DCR assists businesses improve operations and profitability by providing software and hardware point-of-sale solutions. Manage and control your business with proven point-of-sale systems that supply high performance and reliability, using leading technologies that are rich in features. Do your work with greater speed and accuracy.
|City||Memphis , TN|
|Address||2725 South Mendenhall Rd # 27|
|Phone Number||(901) 794-4828|
- I would not recommend this business
- Poor customer service. Poor product knowledge.
Our small retail establishment spent thousands on Microsoft Dynamics POS, purchased from and installed by Data Cash Register. We had problems form the beginning. The software was not capable of doing things we were told it could do. We needed to add an additional computer terminal and contacted Data Cash Register regarding compatibility. We were told that the software would work fine based on the specs of the new system. Of course, this was not true. Also, obtaining service from Data Cash Register was almost impossible. Calls and questions went unanswered. When we were being sold the software the local office rep visited us and made a great presentation. We were told how knowledgeable and great their techs were. After the purchase, we found out that the local office only sells. They provide no technical assistance. The techs are located in Nashville, 3 hours away, and if they have to come to us for service we're expected to pay drive time. Unfortunately Data Cash Register is the only reseller of Microsoft Dynamics in our area. After using the software for approximately a year. We have decided to invest more money in another POS system. We cannot afford to keep dealing with the problems that we are having and being unable to get assistance from Data Cash Register.
|Value for money||We've lost time and money.|
|Service & support||The worst service and support I have ever encountered.|
|Quality||Software could very well be good, but we were never able to find out.|
|Location||Claimed to be local, but not.|