Doug Pilcher, who was founder of Rock Computers and sold to move onto Lan Administration and Desktop Support for Verizon Corporate for a little over 3 years, came back to Grayson County to Open Diamond Computers. He works on all levels of systems from Business Networks with Cloud Storage for his Network Clients to their desktops and also has a retail clientele that he supports.
Doug has been in business since 2002 with Diamond but his experience goes back to 1987. He has 34 years experience in the Computer Service, Build and Repair and Network design and delivery.
Doug has been in business since 2002 with Diamond but his experience goes back to 1987. He has 34 years experience in the Computer Service, Build and Repair and Network design and delivery.
Services
Diamond Computers offers Remote Support! We now offer this service on a yearly subscription. A flat $75.00 fee buys you a seat for one workstation for remote support for a year. So what this does for you is allow you to contact Diamond Computers support staff (Phone Email or Text) and let them know you need something checked or updated or if you believe you have spyware or malware that has gotten into your machine. If this service is quick and requires little time on our part than no bill is incurred.
Reviews (10)
Bill Hayth
May 16, 2022
Jeremy Pilcher
Apr 22, 2022
Doug has taken exquisite care of Rafter D Ranch for many many years. It is amazing how productive you can be when your computer woes aren't on your plate. He is honest, helpful, and has a great pup when you go to visit. Doug let's you spend time at what you're good at instead of fussing over your PC.
Harold Hbr Cpa Rogers
Mar 24, 2022
I have been a business customer of Diamond Computers for about twenty years. The reason is the owner, Doug Pilcher, technical network knowledge is unsurpassed (not to mention he has a really friendly German Shepard!). Whenever I have had computer issues, Doug has promptly gotten on top of it and got me up and running. As I small accounting business, I have always relied on Doug to maintain my important IT systems and he has always delivered----in a timely fashion. I would highly recommend engaging Diamond Computes for your computer/software needs.
Stephanie Dickson
Mar 19, 2022
Charley Thomas
Mar 18, 2022
If your looking for a business relationship there are plenty out there, most of which fall short of Diamond Computers. If your looking for a business relationship that will certainly evolve into a long term friendship as well, Diamond Computers is the place to go. I have a long history with Doug and Diamond Computers. When Doug gives you computer advice, you can take it to the bank.
He will tell you what you need based on your needs, not what he wants to sell. He understands the concept of looking out for the customers best interests is also in his best interest and that short term gains don't necessarily make for long term success. You won't find a more honest and stand up guy. Less than a week before last Christmas I called him in need of a new PC for my wife.
I had it in hand the next day. Do yourself a favor, go see Doug ad Diamond Computers and tell him Charley sent you. You'll be glad you did! Oh, btw, my wife loves the computer!
He will tell you what you need based on your needs, not what he wants to sell. He understands the concept of looking out for the customers best interests is also in his best interest and that short term gains don't necessarily make for long term success. You won't find a more honest and stand up guy. Less than a week before last Christmas I called him in need of a new PC for my wife.
I had it in hand the next day. Do yourself a favor, go see Doug ad Diamond Computers and tell him Charley sent you. You'll be glad you did! Oh, btw, my wife loves the computer!
Lainie Ramsey
Mar 14, 2022
Tammy Ryeczyk
Mar 08, 2022
We have been a customer of Diamond Computers since 2013. We bought a custom built computer from Doug at Diamond and we still have the same computer. It has been a remarkable product. Doug has provided any needed service very promptly and with much professionalism. He performs annual clean sweeps and upgrades as needed. He is persistent to solve any problem and very quick to respond. We would highly recommend Doug and Diamond Computers for any computer needs. Excellent hometown business!
Jack Bowell
Mar 07, 2022
Jennifer Burgess
Jan 22, 2022
Fred M.
Nov 25, 2015