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New West Technologies New West Technologies will help take your retail point of sale to the next level. From Microsoft Dynamics 365 and Retail Management Hero to a full catalog of integrations, we can help! We are committed to providing you fast, friendly, and knowledgeable support for your point-of-sale software, hardware, payment integrations, and inventory manegement solutions. As a company, and as individuals, we value integrity, honesty, openness, personal excellence, continual self-improvement, and mutual respect.
Services
Our focus and passion is retail. Whether you are a single-store specialty or boutique retailer, a winery tasting room, or a multi-store clothing and shoe seller, we're passionate about your point of sale processes and requirements. When you're looking for a reduction in redundancy, better inventory tracking, and clear reporting, our point of sale solutions can be tailored to meet your needs.
Retail Management Hero (RMH) and RMH Central provide a complete, industry-leading point of sale (POS) solution designed specifically for single and multi-location retail establishments. Serialized items, ad-hoc line items, charges, input by weight, layaways, quotes, and work orders.
If there is a specific integration for which you are searching and you don't see it listed here, please contact us with more detail and we can explore options for custom integration to your unique environment and requirements.
Pointy helps you to easily display your in-store products on Google so that shoppers can see what you sell and come in-store to buy from you. More and more people are looking for product information online before going into a store but many local retailers don't have this information online. This means that shoppers aren't seeing relevant results when they do local searches for products - and local retailers are missing out on sales.
Reviews (10)
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Dquaak
Jun 06, 2019
I've used New West Technologies twice recently. They logged onto our network at the designated time & installed our software. We had several existing software issues that they fixed. They also showed us how the software worked & answered any questions the staff had. Will definitely call them for any future needs. They did a great job! Bayshore Medical Supply
Kevin Waddy
May 29, 2019
Newest has been our technology partner for years. Because of their expertise in Microsoft products we have benefited greatly over the years. They have enabled us to keep our registers working. Their techs are very competent and response times are very good.
Jessica Finch
May 27, 2019
I've worked with New West for 4 years on various projects and have always had a positive experience! Happy to have them as long term Partners and friends. The New West staff is responsive, engaged, and always happy to help when called upon to assist in areas where others have fallen down. I'll continue to recommend them to customers for years to come.
Jessi Raska
Feb 12, 2019
New West Technologies tech support has been such a huge help with the transfer of our Point of Sale system. They have gone above and beyond to help our business and Ryan is kind and helpful with questions and concerns. They are generous with their assistance and get the job done quickly and efficiently. This is not the first time they have helped our business and it definitely will not be the last! I highly recommend them.
Lucas Willett
Nov 15, 2018
I've worked with New West Technologies for about 8 years. They have always been extremely responsive and have come to my site to fix any unexpected problems that can't be solved remotely, even though our business is over an hour away from their office. The team is extremely knowledgeable and always available. Eric Green has been my primary rep and I know I can always count on him!
Jill Monti
Nov 09, 2018
New West Technologies finally gave us the peace of mind for our business that we were searching for. When starting a new business, we were in the business of contracting, not IT. They were able to get us set up with a server, networking, emails and all the troubleshooting that goes with creating a new network. Over the years they have always kept us on line and in business. I have recommended them over and over to many people and businesses.
Tom McQueen
Nov 05, 2018
My retail stores have been working with New West Tech for over 10 years now. As with any business, computer problems happen. New West Tech has been there for us at every turn. Some things are emergencies that need immediate attention, some are not. New West Tech helps immediately with the emergencies and schedules an appointment for things that can wait.

Quality is a key factor here, we do not have to keep calling about the same problem, its fixed the first time. Most of the time they connect to your system online and take care of a problem quickly. These folks are top notch computer professionals that know what they are doing and how to take care of your businesses computer needs. Recommended Highly!
Brendan McCardle
Oct 25, 2018
I was a bit skeptical when my company brought in New West as a partner on my most recent project. I was pleasantly surprised by the experience. Everyone I worked with was very professional, knowledgeable, and easy to work with. As with any project, things didn't always go as planned, and New West remained flexible. I look forward to working with them again.
Matt McCord
Apr 05, 2018
I have been using New West Technologies for about 9 years or so. I came to them due to my original Microsoft provider wasn't offering any type of support. I did a lot of research before I switched over the where highly recommend! I have spoke to I think every Tech in the company at this point. I have had nothing, but great support and they always try to help me with every issue that I have going on at any point.

I just recently upgraded my server I was terrified of the switch the server is the heartbeat of everyone's company. Before anything happen, I send them all the information that needed to be added to the new server so they could pre-installed as much as they could at the home office then shipped me the server. Almost everything was already done the things that could be done.

We scheduled a time before my business opened and we spend a few hours re configuring everything and my business was up and running on the new server before my business opened. These guys are the best in the business in my opinion. I get more help from them even if it's a simple question to them creating scrips & re-configuring my server
Kirk Laibe
Mar 08, 2018
I have been working with New West Technologies for over 10 years. In that time they have been extremely easy to work with and have always solved all of my problems in a timely manner. They are extremely knowledgeable and passionate about what they do. They always give me options even if they do not sell the solution. I would recommend them to anyone who is looking for a honest company that has integrity and values you as a customer.