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Potomac Computer Services Computer repair, services and support for small businesses and home users. Networking, virus removal, managed services, etc. Based in Gaithersburg, Rockville, Bethesda and Silver Spring Maryland. Whether you require end to end support for a small business or have a single computer at home, Potomac Computer Services can deliver services and solutions to meet your needs. With over 25 years experience, we offer practical solutions and pride ourselves on professional service.
Served areas
  • Gaithersburg MD, Rockville MD, Silver Spring MD, Bethesda MD, Darnestown MD, Poolesville MD, Potomac MD
Highlights and features
  • Computer Repair, Upgrades and Services
  • Virus and Malware Removal
  • Small Business Support
  • Managed Services
  • Data Recovery
  • Maintenance Plans
Associations and certifications
  • Better Business Bureau
Services
Computer Repair, Computer Upgrades, Computer Service, Notebook Repair, Notebook Upgrades, Notebook Service, Wireless Networking, Virus Removal, Malware Removal, Small Business IT Services, Managed Services, Data Recovery, Maintenance Agreements.
Whether you require end to end support for a small business or have a single computer at home, Potomac Computer Services can deliver services and solutions to meet your needs. With over 28 years experience, we offer practical solutions and pride ourselves on professional service. Potomac Computer Services has extensive hands-on, real world experience and provides comprehensive solutions rather than quick fixes or "hacks".
Potomac Computer Services has over 28 years industry experience and offers a wide range of services for small businesses and home users. We have experience in the corporate world, direct consulting and as end users so we understand the issues that users face and employ an experienced and practical approach to solving them.
We pride ourselves on customer satisfaction and communication and our goal is to be a long-term resource rather than a one-time invoice. Issues: Virus removal, slow performance, invalid backup configuration, wireless networking and various hardware problems. Thank you so much for your help and for getting our office running again.
Reviews (15)
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Ashton Brown
Jun 05, 2020
By far the best overall experience I have had with a computer consulting company. Identified and provided clear options to resolve issues with a crashed computer, completed the work on time and on budget and will be reviewing our business network for ongoing service.
Alex Jimenez
Jun 22, 2019
Great experience with this this company. Resolved all my issues, pointed out things I was not even aware of and discussed things in a way that was very easy to understand. Will definitely be using Potomac Computer Services in the future.
Tori Richardson
Jun 18, 2019
Have been through more IT companies than I care to remember over the years for my business. I was sick and tired of the lack of response, "geek speak" and condescending tone being the norm. Was lucky enough to have another business owner refer me to Potomac Computer Services and I can't even begin to underscore how different it has been working with this professional company.

Communication in basic terms I can relate to my business, very responsive, proactively identifying issues I wouldn't otherwise know exist and all of this for a fair and reasonable price. So frustrating going through the previous companies but so happy we are now working with Potomac Computer Services.
Jessica Gerber
Jun 16, 2019
Couldn't be happier with Potomac Computer Services. Contacted them when we had a down server and the company we worked with for years was not responding to us. Had the issue resolved same business day and followed up over the next week on other, less critical issues found during a review. We are glad to have found them and will be a retainer account going forward. Thanks!
Fox Rider
Jan 17, 2019
Fantastic Small Business Support! Potomac Computer Services reviewed our entire system after the company we had been with for years became very unresponsive. The review was done the day after we spoke and we are so grateful we did this since many things we thought were being managed by the previous company were not! They provided a detailed, professional proposal, completed the work on time and under budget and they are now our ongoing support provider. Thank you Matt and Stewart and we look forward to working with you for many years to come!
Emily Weber
Jan 10, 2019
We contacted Potomac Computer Services because our (now previous) IT company was not being responsive and had not addressed several open issues that we were aware of. Stewart and Matt visited our office the following day and not only addressed the known issues quickly but we also took advantage of their complimentary systems analysis. To say we were shocked by the amount of issues that existed from the previous IT company is an understatement.

While I am not technical (this is why we work with 3rd party professionals), I know that our server not being backed up properly, anti-virus protection being expired on half our computers and programs running in the middle of the day and slowing down the network are obvious issues. Unfortunately, we trusted the previous company and had it not been for reaching out to Potomac Computer Services we would not have known the significant issues that existed.

I highly recommend Stewart and Matt for any small business that either has an existing IT resource and wants a 2nd opinion or is looking to add professional IT services to their organization. They did a fantastic job, proactively identified major issues that non-technical people such as myself rely on professionals to communicate and did all of this at a very reasonable price (less than the previous IT company!).

This is also a cautionary tale. Do not stick with an IT company just because you are comfortable with them or because they lull you into thinking they are experts. We are lucky that our data is now protected, our computers (and employees) are much more productive and we have a non-technical blueprint from a professional IT resource. But we never should have waited this long to get a 2nd or even 3rd opinion.
Jennifer Crane
Jun 19, 2018
I spoke to both Matt and Stewart about the problems I was having with my work computers. They offered a free small business analysis and this is where so many issues I thought the "Geeks" had fixed were found. Not only did they get everything up and running properly, they set up a proper online back-up system and I feel a LOT more confident in the security and safety of my work data.
Alex Lanham
Jun 14, 2017
I had four people come out to fix the problem with my computer and nothing worked. I didn't want to go back to another large company and started researching and found Potomac Computer Services. Matt came the day after I called, fixed the problem in twenty minutes, and explained to me what was wrong. I would definitely recommend PCS and will continue to use them. Nadine
Erica Balboa-Ertter
Oct 10, 2015
My GO TO company for computer problems. = I have known the owner for many many years and when I recently had computer issues, I dropped off my computer knowing that it was in great hands. I was given great advice, a very reasonable quote and now my machine is running problem free. Finding a good, reliable computer company is not longer hard. You do not have to look any more.
Sue L.
Apr 09, 2011
I can't say enough about this company. Not only did they resolve the issue we contacted them about, but they idenitifed several other issues and provided options to resolve them. Potomac Computer Services is now managing a quarterly maintenance plan for our company and continues to do a great job.
John Jackson
Mar 30, 2011
I contacted Potomac Computer Services after spending hundreds of dollars with the "Geek Squad" with nothing to show but a large bill. They were able to diagnose and resolve my issues remotely in a single day! The professional service and extra attention to detail was outstanding. I would highly recommend Potomac Computer Services. Thanks again!
J. Pillas
My experience was outstanding. My computer was very slow and not operating well. The problems were resolved quickly and safely and the system has been running fine ever since. Quick, efficient, knowledgable and great service.
Alex Lanham
I had four people come out to fix the problem with my computer and nothing worked. I didn't want to go back to another large company and started researching and found Potomac Computer Services. Matt came the day after I called, fixed the problem in twenty minutes, and explained to me what was wrong. I would definitely recommend PCS and will continue to use them.
M. Rogers
We knew our systems were slow but had no idea that viruses were partly to blame. Thank you for diagnosing and resolving all issues very quickly and completing the work after-hours with your remote access software (it still amazes me that this is possible). I look forward to a more efficient workplace now that our systems are running smoothly.
T. Welch
The backup is working great and our computers are running better than ever. Thanks for working around our crazy schedule and getting things completed in a quick timeframe. I'll definitely give you a call if we need help in the future.