Opened in 2000, Zydeco Technologies 'lives' in the technology sales and support world. Because Zydeco Technologies concentrates on and understands the Small Business technology world and its unique challenges, our products and services are specific for Small Business technology requirements.

When your Small Business has computer and network troubles, you have downtime and productivity loss, your customer service suffers, you lose critical data and your profits go down. This is a big risk for any business. Zydeco Technologies provides proactive IT support to eliminate these risks and help keep your productivity, service levels and profits growing.

Our team is committed to offer Peace of Mind for Small Business Owners. We use proven ways to remove the risks and LIABILITIES of technology and transform IT infrastructure into the ASSET that it was always meant to be.

Zydeco Technologies offers Small Business support through Managed Services and through Break-Fix call-out service. Managed Services allows Small Businesses to enjoy an Enterprise class of IT support at very affordable rates.

Managed Services involve: total documentation of your network, equipment and software; proactive continuous monitoring of every device on your network from our command center; remote resolution of software problems; quick notification and response for on-site resolution of hardware issues; remote management of routine software maintenance/tune ups, managed updates, managed anti-virus status and updates, managed security, managed backups, and telephone/email help-desk. Managed services gives the best service level available for Small Business for a fraction of the cost of having a full-time IT staff.

Contact Details

  Website
  Person Joe Mike Brooks
  City Beaumont, TX
  Zip Code 77706
  Address 6362 Phelan Blvd
  Phone Number (409) 832-8559

Business Representative

Joe Mike Brooks

Owner

The owner and founder, Joe Mike Brooks, is a 1979 graduate of the University of Texas at Arlington. Joe Mike has been in touch with computers of all kinds since 1974, when he took his first FORTRAN programming class. He's been hooked on home, business and industrial PCs ever since. Our other technicians all have 10 to 20 years experience, having designed, built, upgraded, repaired or installed OVER EIGHTEEN THOUSAND computers, laptops, servers and networks.

Products & Services

On site services

Zydeco Technologies break/fix maintenance services offer a total solution for managing your networks, servers, desktops, laptops and peripherals.

Discounted hourly service prices are available for pre-purchased service blocks.

One phone call starts the process of getting your device or network back in service.

Our Break / Fix Service involves:
Centralized support through a single telephone number and incident management system
Support for for desktops, laptops, printer devices, servers, routers, and switches
Repair or replacement of marginally performing or failed hardware components
Resolution of application software issues
Resolution of Operating System issues
Removal of Malware (viruses and spyware)
Installation of Antivirus and security software
Installation of new hardware and software
Equipment relocation


Managed services

Zydeco Technolgies offers fixed-fee Technology-as-a-Service to small and medium sized businesses. We call this our Peace of Mind IT plan (POM) . When your Small Business has computer and network troubles, you have downtime and productivity loss, your customer service suffers, you can lose critical data and your profits go down. This is a huge risk for any company. Zydeco Technologies provides proactive IT support to eliminate these risks and helps keep your productivity, service levels and profits growing. Our job is to continuously monitor and maintain your office technology and eliminate the risk of those costly crisis moments!


Network services

Zydeco Technologies offers Windows and Linux server solutions for small companies. We can evaluate your requirements and specify a server that will be right for your existing computing environment and accomodate your expected growth. We can assist you with a router, security, cabling and a backup/recovery system that is right for your company.

Because we have concentrated our efforts on supporting small businesses (100 computers or less) , we have specialized our knowledge and expertise in the Microsoft Server family which provides enterprise level functionality at an entry level price. We can help you with a variety of projects including server migration and Microsoft products Exchange, SQL, and Sharepoint. We also provide and support Linux servers.

From Our Website

Zydeco Technologies is a trusted computer and IT company serving Southeast Texas including the areas around Beaumont, Port Arthur, Orange, Humble, Baytown, Galveston, Liberty, Dayton and Cleveland. Our staff is highly experienced in computer and networking sales and service. At Zydeco Technologies our mission is to provide secure small business computer networks that function at peak performance and reliability. We strive to assist our clients reach their business goals and overcome technology challenges.


The owner and founder, Joe Mike Brooks, is a 1979 graduate of the University of Texas at Arlington. Joe Mike has been involved with computers of all kinds since 1974, when he took his first FORTRAN programming class. He's been hooked on home, business and industrial computers ever since. Our other technicians all have 10 to 20 years experience, having designed, built, upgraded, repaired or installed OVER TWENTY-FIVE THOUSAND computers, laptops, servers and networks. Joe Mike Brooks has worked for both small businesses and multinational technology companies.


As an HP Partner, we have access to the finest servers in the world. We can help you specify the right server for your office or shop, and will manage the migration from old to new hardware and from old to new operating systems. As an HP business partner, we provide the broad range of HP technologies, including servers, storage, software, networking and services. Zydeco Technologies is able to deliver HP's portfolio of small business solutions. We provide expertise in HP technologies and services ranging from servers and workstations to cloud solutions that solve your needs and address your business, strategy and direction.


With Zydeco Defender, your small business has the flexibility to start with the managed IT services that make the most sense for your organization, and then grow with us as your needs grow. Many business owners and managers who are responsible for IT prefer that we take IT off of their hands. We manage their entire IT infrastructure, including desktops, servers, routers, security, networks and more. We remotely monitor your network 24 hours a day/7 days a week. We will remotely respond and fix any issues when we receive notice from our system.


Cyber threats are constantly evolving and becoming more sophisticated, making it almost impossible for companies to effectively secure against them. Our managed SOC is well-versed in the constantly changing threat landscape and using our patented SNAP-Defense platform, will provide absolute and unified security for your network. Blackpoint's MDR security analysts and threat research team will monitor your unique environment. As new events occur, our Security Operations Center (SOC) will investigate each event, only escalating events to you that are relevant.


In Southeast Texas, hurricanes and floods are a fact of life. In addition, network intrusion, viruses and user errors can cause loss of critical data. Regardless of how it happens, these types of disasters have the ability to shut down your business if you are not prepared. 74% of organizations have experienced data loss at the workplace, and while 32% recover in a matter of a few days and 16% never recover. Our Backup and Disaster Recovery (BDR) solutions are designed to work to ensure uptime, minimize data loss, and minimize recovery time after natural disasters or other hazardous situations.


Small business computer networking is at the core of almost all business operations. Each of your employees needs to be in constant contact with each other and all your vital documents, to ensure that they can collaborate on projects in the most productive and efficient manner. Zydeco Technologies technicians are experienced networking experts and can help make sure your system is safe and operating at peak performance and reliability. Technology has never been as important to small business as it is today.