Business Details
25 Years
experience
Your Reliable IT Partner in Reno, NV
Since 2001, Advantage Computers has been dedicated to delivering superior technical support while prioritizing customer satisfaction. Our mission centers on placing clients first, ensuring solutions align with their specific needs rather than pushing unnecessary upgrades. With over two decades of experience, we serve both businesses and home users across the Reno/Sparks area, offering onsite and remote IT services tailored to optimize efficiency and reliability. Our team of Nevada-based technicians brings extensive expertise in computer repair, network optimization, and device diagnostics, supported by a commitment to transparency and ethical service practices.We pride ourselves on maintaining a clean, organized workspace and fostering strong community ties by supporting local businesses through our operations. Client testimonials consistently highlight our knowledgeable staff, prompt response times, and the quality of our work, which has earned us a reputation as a trusted IT partner in the region.
Services
Computer Repair
Network Optimization
Remote Support
Onsite Diagnostics
Device Monitoring
Details
- Year established: 2001
Highlights and features
- 20+ years of proven experience in IT support and repair
- All technicians are Nevada residents with local expertise
- Free site surveys for new business customers in Reno
- Remote support available for urgent technical issues
- Consistently praised for knowledgeable staff and clean facilities
What people say
Knowledgeable and fast
Top quality IT service
Quick to respond
Clean and welcoming environment
Highly recommend
Services
Business IT Services
Our affordable business IT services include onsite diagnostics, network optimization, and system maintenance. We offer a free site survey to create customized solutions for your company's technology needs. With competitive hourly rates and experienced technicians, we help businesses in Reno/Sparks maintain efficient operations through reliable technical support.
Computer Repair
We specialize in comprehensive computer repair for both hardware and software issues. Our technicians provide same-day service for critical repairs and thorough diagnostics to identify underlying problems. Using high-quality parts and advanced tools, we ensure lasting solutions for desktops, laptops, and peripherals while maintaining a clean, organized workspace.
Remote Support
Our remote support service offers immediate technical assistance for urgent issues outside regular business hours. Available at $30 per 15-minute increments, this service allows our Nevada-based technicians to resolve software problems, configure settings, and provide guidance without requiring physical device drop-off, ensuring minimal downtime for clients.
Network Optimization
We optimize business and home networks for improved performance and security. Services include WiFi upgrades, encrypted email configuration, and infrastructure assessments. Our team ensures stable connectivity for high-demand environments like bookkeeping offices, implementing solutions that handle continuous workloads while maintaining data protection standards.
Device Monitoring
Our proactive device monitoring service tracks 400+ devices to prevent technical failures before they occur. This includes performance analysis, security updates, and resource optimization for computers and networks. By identifying potential issues early, we help clients avoid costly repairs and maintain consistent productivity across their technology infrastructure.
People
Russel
Owner
Russel founded Advantage Computers in 2001 with a vision to provide honest, customer-focused IT solutions. With over two decades of experience in the technology industry, he oversees operations while maintaining a hands-on approach to complex technical challenges.
Harold
Manager
As manager, Harold coordinates service operations and client relations. He brings extensive technical expertise and leadership experience to ensure efficient service delivery while maintaining the company's commitment to exceptional customer support.
Chuck
Field Tech
Chuck provides onsite technical support with a focus on practical solutions. His field experience enables him to quickly diagnose and resolve hardware and software issues for both business and residential clients across the Reno/Sparks area.
Colin
Field Tech
Colin specializes in device diagnostics and network troubleshooting. As a Nevada-based technician, he combines technical proficiency with customer service skills to deliver effective solutions for computer systems and peripheral equipment.
Questions
What IT services do you offer for businesses?
We provide onsite diagnostics, network optimization, system maintenance, and customized IT solutions for businesses in Reno/Sparks. Our services include free site surveys and competitive hourly rates.
Do you offer remote technical support?
Yes, we provide remote support for urgent issues at $30 per 15-minute increments, allowing our technicians to resolve software problems and configuration issues without physical device drop-off.
Are your technicians locally based?
All our technicians are Nevada residents with extensive local experience, ensuring familiarity with regional business needs and quick response times for onsite services.
What areas do you serve?
We primarily serve businesses and home users in Reno and Sparks, Nevada, with both onsite and remote support options available across the region.
How experienced is your team?
With 20+ years in operation and over 5,000 resolved service tickets, our team combines deep technical expertise with a proven track record of delivering reliable IT solutions since 2001.
Reviews (5)
Steve Keller
Mar 15, 2022
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We have done business with Advantage for years and have always been very happy with their work, their advice and their attitudes. Mary and Harold are great. Steve Keller, Reno
Aris Alquiza
Feb 20, 2022
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Went in to see how much they will charge to fix our computer. Guy turned it on and found out the initial problem - hard drive issue. They quoted me $280 and up to fix + $100 and up for the part + $100 to install windows, + labor. I can't afford to pay so I decided to go, but the guy charged me $25 to plug in a computer and find out what's wrong. It was literally less than 8 minutes conversation. WOW, way to go to make money. I wish they have a sign or inform me about a minimum diagnostic fee.
Judy C.
Jun 20, 2021
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Outstanding, analytical, responsive, affordable. Advantage Computer's staff is awesome and picks up the pieces of my technical shortcomings.
Admin Evco
Mar 19, 2019
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On behalf of all of us here at Evco Interiors, we would like to thank everyone there at Advantage. We have had issues with our computers lately and they have been able to fix them quickly and efficiently all with a low cost. They are super friendly and very professional. We highly recommend them for any issue that you may have with a computer.
Andrew Dunning
Jun 23, 2018
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I have had incredible experiences with Advantage Computers. I know the owner, Russel Burkett, personally, and have been able to rely on him and his staff for any of my tech concerns. Advantage Computers consistently provides troubleshooting and consultation services to my benefit, even if the solution does not necessarily result in business for the company. It would be easy to rely on Advantage Computers because of Russel's accessibility, but the competence of Russel and his staff is what makes using Advantage Computers a "no-brainer." They help diagnose the issue you are having, identify the ideal solutions, and have the means to implement those solutions in-house.
Small businesses should aspire to the thoughtful, hands-on approach Advantage Computers takes with all of its customers. I cannot recommend this business, and my brother-in-law Russel, highly enough. Recently, Advantage Computers consulted on an article for the State Bar of Nevada's attorney publication, the "Nevada Lawyer, " and helped disseminate helpful security tips to practitioners around the State.
Small businesses should aspire to the thoughtful, hands-on approach Advantage Computers takes with all of its customers. I cannot recommend this business, and my brother-in-law Russel, highly enough. Recently, Advantage Computers consulted on an article for the State Bar of Nevada's attorney publication, the "Nevada Lawyer, " and helped disseminate helpful security tips to practitioners around the State.
