Business Details
We at Intrex Computers follow our motto 'Computers Made Simple' to deliver custom-built systems for every lifestyle and budget. Our product lineup includes gaming computers, content creator workstations, and businessfocused PCs designed for specific performance needs. We provide computer sales, repair services, and parts supply to both individual and corporate customers. Our repair centers in Greensboro and Raleigh handle services such as virus removal, data transfers, motherboard installations, and OS reloads. We build gaming PCs that are optimized for performance while respecting budget constraints, as shown by our Intrex GLT and GLX models. For creative professionals, we offer creator series PCs that run demanding applications like Adobe Premier Pro and Photoshop at lightning speed.
Our business computers are engineered to run Microsoft Office and demanding video conferencing programs efficiently. We employ experts who assist customers in configuring and building their dream PCs through our Custom Build Your PC service. Our commitment to quality has earned us multiple awards, including the Raleigh's Best 2022 GOLD IT/Computer Services Award and the North Carolina Technology 50 Award. We also hold recognitions such as the Future 30 and Pinnacle Awards from the Raleigh Chamber of Commerce and the National Fast 500 Technology Award. We provide ongoing support and service through our instore repair centers.
Our business computers are engineered to run Microsoft Office and demanding video conferencing programs efficiently. We employ experts who assist customers in configuring and building their dream PCs through our Custom Build Your PC service. Our commitment to quality has earned us multiple awards, including the Raleigh's Best 2022 GOLD IT/Computer Services Award and the North Carolina Technology 50 Award. We also hold recognitions such as the Future 30 and Pinnacle Awards from the Raleigh Chamber of Commerce and the National Fast 500 Technology Award. We provide ongoing support and service through our instore repair centers.
Highlights and features
- We won Raleigh's Best 2022 GOLD IT/Computer Services Award.
- Our repair centers operate in both Greensboro and Raleigh locations.
- We offer flat non-hourly fees for typical installations and repairs.
- Our experts configure custom PCs for gaming, creator, and business.
- We provide transparent diagnostics and upfront pricing before any service.
Services
Gaming Computers
Gaming Computers are custom-built PCs optimized for performance and budget to run modern games smoothly. They are designed for gamers who require high frame rates and reliable hardware for competitive play. Our gaming systems deliver consistent performance, upgradability, and warranty support, ensuring a seamless gaming experience.
Content Creator Computers
Content Creator Computers are custom workstations built for demanding design and video editing applications. They serve graphic designers, video editors, and animators who need fast rendering and multitasking capability. These systems provide accelerated processing, color-accurate output, and reliable stability to boost creative productivity.
Business Computers
Business Computers are tailored PCs optimized for office applications and video conferencing. They meet the needs of small offices, remote workers, and enterprises requiring reliable performance. Our business systems offer seamless multitasking, secure operation, and minimal downtime to keep productivity high.
Repair Services
Repair Services cover diagnostics, virus removal, hardware upgrades, and data transfers for desktops and laptops. We serve individual consumers and businesses needing fast, reliable fixes to minimize downtime. Our certified technicians provide transparent pricing, same-day service when possible, and a satisfaction guarantee.
Computer Parts
We stock a wide range of computer parts, including motherboards, graphics cards, drives, and peripherals. Our inventory supports DIY builders, repair technicians, and businesses seeking compatible components. Parts are sourced for quality and availability, enabling quick upgrades and system builds with confidence.
Reviews (7)
MaryAnn O.
Jan 29, 2022
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Called this company for assistance due to my computer being hacked along with my email accounts, bank accounts. I inquired if there was anything they could do to assist me and the individual that I spoke with declined to give his name but, ultimately stated that he wasn't going to do anything that someone in trouble. In other words, this company and its employees are okay with not concerned that a crime is being committed because it's not happening to them or their family.
They are okay with aiding and abiding in a crime when they can assist in stopping this from happening. God forbid that this happens to countless men and women in the community, you are on your own if you think they will assist in stopping the terrorizing and cyber crimes that are currently being committed against me! If I could give this company a minus zero I would!
They are okay with aiding and abiding in a crime when they can assist in stopping this from happening. God forbid that this happens to countless men and women in the community, you are on your own if you think they will assist in stopping the terrorizing and cyber crimes that are currently being committed against me! If I could give this company a minus zero I would!
Aimee W.
Apr 17, 2021
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I have never been so disgusted with the service that I received at any business that I've rushed to write a review as soon as I returned home. until today. I took my 5 month old computer to Intrex Durham to have a hinge repaired. Today, nearly two weeks later, I got a call that the hinge was repaired. but that the computer hard drive crashed, Windows 10 was wiped out and all my files were gone, "and that will be $130 for the pleasure of having us totally jack up your computer." $30 for 20 minutes labor, and $100 for "diagnostics". which is utter BS because it was readily apparent that the issue was a broken hinge. This is one of the most dishonest businesses with absolutely poor quality work that I have ever encountered. What a total sham! I would never recommend them to anyone for anything.
Jamie S.
Mar 02, 2019
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I am actually a repeat customer. Purchased a motherboard for my pc. I had them install it cause I can fix a car but I can't install a motherboard. Good thing I asked them to do it. My new motherboard had no audio from the rear of the pc. So I ordered a new motherboard from Intrex they warrantied the one they installed for me. They also did a case swap on my old dell cause the power button stopped working bought a used case and they did a great clean up on all the dust that was inside the old dell.
New motherboard installed. New case for old pc. All work is 100% perfect. They are very honest and up front about any repair they are going to do. If it's worth fixing. If anything needs upgrading while they have it. I even told Jason I have x amount of dollars to spend on it while I have it here should I upgrade ram? Better fans? So forth and so on. He was honest and told me it needed no more upgrades at the time.
So I was thankful for that. I highly recommend these guys. Turn around time is a couple days and it's always on time. Check these guys out. I have shopped around and these guys and lady are the best there is.
New motherboard installed. New case for old pc. All work is 100% perfect. They are very honest and up front about any repair they are going to do. If it's worth fixing. If anything needs upgrading while they have it. I even told Jason I have x amount of dollars to spend on it while I have it here should I upgrade ram? Better fans? So forth and so on. He was honest and told me it needed no more upgrades at the time.
So I was thankful for that. I highly recommend these guys. Turn around time is a couple days and it's always on time. Check these guys out. I have shopped around and these guys and lady are the best there is.
Lala M.
Apr 30, 2018
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After a failed trip to Best Buy, we stumbled upon Intrex and could not have been more satisfied. They had exactly what we needed and at a great price. Tim was knowledgeable and very friendly. We will definitely be back for our computing needs.
Martin B.
Jul 02, 2016
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They've been around for years locally owned and operated. You can still get a good quality clone box built there with service from them just the way you want it or some off the shelf Marine computers that are competitive prices as well. I've always gotten good support when I went in and now that the other stores closed on capital Boulevard their competitor I'm more grateful they're still here.
Erin M.
Sep 24, 2015
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We brought my laptop to Intrex because it was a fairly new Lenovo and still under warranty when the keyboard went bad. It took 2 months for Lenovo to release the part we needed, no fault of Intrex. The folks at Intrex were very friendly when I called to ask for updates. They did not call us when the laptop was ready, we had to call them. That was the one part of the process that I would have changed. Otherwise, I'm very happy with their friendly service.
Trina H.
Jan 31, 2015
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Went to Intrex to get an old laptop repaired. They later called and told me they needed the "imprint" of my credit card to make repairs and couldn't take this information over the phone. I was not local and found their point-of-sale system archaic to say the least. In addition, this bogus policy is not listed on their board in the store. I doubt this is even true and will never go there again! They SUCK!