Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Valdese, NC
Founded in 2002, we began with a single screwdriver, a $20 yellow page ad, and a commitment to trustworthy, fast, and affordable onsite technology support. Over two decades, we've grown into western North Carolina's leading technology support business through dedication to client needs and strategic team expansion. Our milestones reflect continuous investment in infrastructure, including a state-of-the-art data center and modern facilities.We prioritize hands-on expertise, maintaining 24/7 emergency availability for critical issues while serving homes and businesses across Burke County and surrounding areas. Our team's certifications and experience ensure comprehensive solutions for hardware, software, and network challenges.
Services
Computer Repair
Network Installation
Remote Backups
VOIP Systems
Virus Removal
Server Setup
Website Design
Cybersecurity
Printer Repair
Computer Training
Details
- Year established: 2002
Highlights and features
- Certified technicians with over 20 years of combined experience
- 24/7 emergency support for urgent technology issues
- Specialized data recovery services for hard drives and SSDs
- Comprehensive cybersecurity solutions to protect systems
- Locally owned and operated since 2002
What people say
Reliable and trusted
Top IT provider
Quick to respond
Professionalism and expertise
Best in the business
Services
Computer Repair
Our certified technicians diagnose and fix hardware and software issues for desktops, laptops, and servers. We handle complete PC setups, component replacements, and performance optimization. With over 20 years of experience, we ensure fast turnaround times for both residential and commercial clients.
Network Installation
We design and implement wired and wireless networks for businesses of all sizes. Services include cabling, router configuration, and integration with existing systems. Our solutions ensure reliable connectivity and secure data sharing across multiple devices and locations.
Virus Removal
Our team eliminates viruses, spyware, and other malicious software from infected systems. We perform deep scans, remove threats, and implement protective measures. We also provide ongoing cybersecurity solutions to prevent future infections and protect sensitive data.
Remote Backups
We offer automated backup solutions for critical business data. Our system stores backups on multiple media devices with 20-day retention. In case of data loss, we provide rapid restoration services to minimize downtime and ensure business continuity.
VOIP Systems
We install and maintain Voice over Internet Protocol (VOIP) phone systems for businesses. Our services include system configuration, call routing setup, and ongoing management. These digital solutions offer cost-effective communication with advanced features like voicemail-to-email and call analytics.
Questions
Do you offer data recovery services?
Yes, we recover data from hard drives, SSDs, and external storage devices. If recoverable, we'll retrieve your data.
What operating systems do you support?
We work on Windows systems only. For Mac services, we recommend Foothills Mac in Morganton, NC.
Are cybersecurity services available?
Yes, we remove viruses/malware and provide protection solutions to secure your systems against future threats.
Do you provide emergency support?
We offer after-hours emergency support for urgent issues. Contact us directly for immediate assistance.
How can I schedule an appointment?
Call us, email, or use our website contact form. We'll confirm your appointment quickly.
Reviews (4)
Dusty Diamond
Feb 24, 2022
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After being a GeekSquad member for years, had a disturbing experience that escalated to security issues. Even after local store attempt to restore confidence, glitches Caused me to be paranoid. Enter David from On-site computer. My husband and I (since this was a business computer) we're MOST pleased with the professionalism, knowledge and timeliness of attention to desktop And laptop. I will Be canceling with Best Buy and use this group exclusively. Was very comfortable with the results when I reboot at home. A very nice discovery!
Yang Kue
Mar 24, 2021
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Careful bike riders on track don't belong here that will hurt you while walking especially at night. This place closes too soon. Other than that it's a great place with parking, bathroom, cut grass, new track, tennis courts, soccer field.
Heather McMahan
Jan 06, 2021
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I've used Burke Onsite for my company for years and I'm never disappointed. They are always quick to respond (especially when emergencies pop up), very knowledgeable, and some of the nicest people you will ever meet. Highly recommend.
Dana M.
Sep 08, 2020
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Here at First United Methodist Church in Morganton we recently opened the Weslery Virtual Learning Center to assist Burke County Public School students with a place to engage in their online learning programs. They were responsive to our needs and set up a network strong enough for all of our 30 students to connect with the BCPS system. We deeply appreciate all of their efforts in making this happen.
