Business Details
20 Years
experience
Your Trusted Local Computer & Phone Repair Experts
Since our founding 17 years ago, we have established a reputation as the most trusted and respected full-service computer and cell phone repair company in Muskegon and surrounding areas. Our experienced technicians combine technical expertise with a personal approach to address each customer's unique technology needs. We prioritize professionalism, honesty, and exceptional customer service, ensuring every client receives solutions tailored to their specific requirements. As a locally owned business, we take pride in delivering reliable repairs backed by a free lifetime warranty, demonstrating our commitment to long-term customer satisfaction.Our team's extensive experience enables us to handle complex issues across various devices, from cracked screens to data recovery, while maintaining competitive pricing that reflects our dedication to affordability. This combination of technical excellence and personalized service has earned us recognition as the #1 rated local technology experts in the region.
Services
Computer Repair
Cell Phone Repair
Data Recovery
Virus Removal
Screen Replacement
Charging Port Repair
Mac Repair
Laptop Repair
Custom PCs
Software Installation
Details
- Year established: 2006
Highlights and features
- We offer repairs with a free lifetime warranty.
- Our average repair time is 45 minutes.
- We've repaired over 50,000 devices since 2006.
- Free diagnostics and transparent pricing.
- Experienced technicians with 17 years of local service.
What people say
Great service
Fast and efficient
Highly recommend
Expert technicians
Friendly staff
Services
Computer Repair
We provide comprehensive computer repair services addressing hardware failures, software issues, and performance optimization. Our experienced technicians utilize advanced diagnostic tools to identify and resolve problems efficiently, ensuring minimal downtime for both personal and business users. With a focus on quality components and lasting solutions, we restore functionality to desktops and laptops while maintaining competitive pricing that reflects our commitment to customer value.
Cell Phone Repair
Specializing in smartphone repairs, we handle cracked screens, battery replacements, charging port issues, and water damage recovery. Our rapid turnaround time of 15-45 minutes ensures minimal disruption to your daily routine, while our use of premium replacement parts guarantees long-lasting results. Whether your device requires simple maintenance or complex component replacement, our technicians deliver reliable solutions backed by a lifetime warranty.
Data Recovery
Our advanced data recovery services retrieve lost or damaged files from malfunctioning storage devices, including hard drives, SSDs, and mobile media. Utilizing specialized tools and cleanroom environments when necessary, we recover critical documents, photos, and business data with industry-leading success rates. We also provide backup solutions to prevent future data loss through cloud storage integration and external drive management.
Virus Removal
We eliminate viruses, spyware, ransomware, and adware infections using sophisticated removal tools and manual threat-hunting techniques. Our thorough cleanup process restores system performance while implementing protective measures to prevent future infections. Regular maintenance plans are available to ensure ongoing device security and optimal operational efficiency for both personal and business use.
Custom Built Computers
We design and build custom gaming rigs, workstations, and business computers tailored to specific performance requirements. Our builds feature hand-selected components from trusted manufacturers, three-year warranties, and full technical support. Whether upgrading existing systems or creating high-performance machines from scratch, we ensure compatibility, stability, and future-proof scalability for demanding applications and gaming scenarios.
People
Joe Gee
CEO / Owner
Husband, father, and dog lover dedicated to providing top-quality technology repair services in Muskegon with over 17 years of industry experience.
James Saville
Co-Owner / Master Tech
Co-owner and master technician at our Henry St location, combining technical expertise with a passion for computers and family life.
Justin Gee
Manager / Computer Tech
Manager and computer repair specialist with a deep understanding of technology and a commitment to customer satisfaction since 2006.
Brea Bonebrake
Manager / Phone Tech
Experienced phone repair specialist dedicated to delivering efficient mobile device solutions for Muskegon residents and businesses.
Dominic Pearcy
Phone Technician
Skilled phone technician specializing in rapid device repairs with a focus on quality and customer satisfaction.
Questions
What services do you offer?
We specialize in computer repair, iPhone and Android repairs, data recovery, virus removal, screen replacements, custom PC builds, and software solutions.
Do you provide warranties on repairs?
Yes, all our repairs include a free lifetime warranty for parts and labor.
How long have you operated in Muskegon?
We've served the Muskegon community since 2006, providing trusted technology solutions for 17 years.
Can you repair devices from all brands?
Our technicians handle repairs for all major brands including Apple, Samsung, Dell, HP, Lenovo, and LG devices.
What's your typical repair time?
Most phone repairs complete in 15-45 minutes, with complex computer repairs typically finished within 24-48 hours.
Do you offer free diagnostics?
Yes, we provide free diagnostics and transparent repair estimates before any work begins.
Reviews (6)
Jeff Doom
Jun 22, 2022
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I have brought devices to this establishment many times for repair. turnover time, costs, communication and knowledge of their field makes them the best in muskegon as far as I am concerned!
General Zoadka
Jun 17, 2022
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I needed a screen repair for my Samsung Galaxy A12 done same day, everywhere else would have needed to order the screen (older phone makes sense not in stock) however I use my phone for work duties and could not wait. Crashmasters had a screen in stock and fixed my phone up good with a new frame included. Friendly service and my phone looks awesome. Thank you again crashmasters.
Aaron Williams
Jun 12, 2022
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They fixed my stuff quick and could answer all my questions. I bought a phone from them too and they made everything so easy I was home with everything done for my day in just an hour
Hailey Thompson
Jun 12, 2022
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Crashmasters fixed my tablet for way cheaper than anywhere else and I had it back so fast my kid barely missed it! My computer was real messed up and now it runs so fast and I don't get any pop ups and my speakers work
Joshua Wymer
Jun 12, 2022
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Wouldn't think of bringing my devices anywhere else but here they do an outstanding job check them out! Knowledgeable and friendly staff.
Kathy T'S. Manx Cattery
May 08, 2022
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Great place, reasonable, and did a good job putting new protective thing over my camera lense in my Samsung Galaxy S20 FE.