Business Details
19 Years
experience
Emergency
services
Your Trusted IT Services & Computer Repair Partner in Columbia, CT
Kennedy Exchange has served Columbia, CT since 2007 as a full-service computer sales and repair outlet. Our team provides expert diagnostics, hardware replacements, and software solutions for PCs and Apple devices, with both in-store and onsite service options. Owner Brian Kennedy brings over 20 years of industry experience, ensuring personalized service and competitive pricing that consistently exceeds customer expectations.We maintain fully trained technicians onsite daily to address residential and business needs, including networking, server support, and custom computer builds. Our commitment to old-school customer service has earned us thousands of loyal customers across eastern and central Connecticut.
Services
Computer Repair
Sales
IT Support
Recycling
Game Console Repair
Custom Builds
Data Destruction
Networking Services
Hardware Replacement
Virus Removal
Details
- Year established: 2007
Highlights and features
- Owner with 20+ years of computer repair experience
- Fully trained technicians available daily
- Competitive pricing on repairs and equipment
- Serving 15+ towns across eastern Connecticut
- In-store and onsite service options available
Services
Computer Repair
Our expert technicians diagnose and fix hardware/software issues for PCs and Macs. We offer in-store repairs and onsite service for residential and business clients. With same-day turnaround available and competitive pricing, we ensure your devices operate at peak performance while maintaining data security throughout the repair process.
IT Support
We provide comprehensive IT services including networking, server maintenance, and cybersecurity solutions. Our team handles LAN/WAN/WiFi setup, system upgrades, and remote diagnostics for businesses. With experienced professionals available for onsite support, we minimize downtime and ensure reliable technology operations for commercial clients across eastern Connecticut.
Computer Sales
We sell new and refurbished computers including Windows desktops/laptops and Apple devices. Current inventory features budget-friendly Chromebooks starting at $65 and performance desktops with SSD storage from $149. Our sales team helps customers select appropriate technology solutions while offering trade-in options for old equipment.
Electronic Recycling
We offer responsible recycling for computers, servers, monitors, and game consoles. Our services include data destruction, asset recovery, and remarketing of electronics. We provide pickup services for bulk recycling needs while ensuring environmentally compliant disposal of outdated technology equipment across Connecticut.
Game Console Repair
We repair gaming consoles from Nintendo, PlayStation, and Sega platforms. Our technicians address hardware failures, software issues, and component replacements. We also buy used game consoles and software in good condition, offering fair market prices for customers upgrading their gaming equipment.
People
Brian Kennedy
Owner
With over 20 years in computer technology, Brian Kennedy leads our team with expertise in hardware/software solutions. He ensures all services meet quality standards while maintaining the company's commitment to personalized customer service since 2007.
Questions
What computer brands do you repair?
We repair all PC brands and Apple Macintosh computers, including hardware and software issues for both residential and business devices.
Do you offer onsite computer service?
Yes, we provide onsite technical support for both residential customers and businesses throughout eastern and central Connecticut.
What are your store hours?
We're open Monday through Friday from 10:00 AM to 6:00 PM at our Columbia, CT location.
Do you buy used electronics?
Yes, we purchase used computers, game consoles, and software. We offer fair prices for items in good working condition.
What areas do you service?
We serve Columbia, Hebron, Willimantic, Windham, Norwich, and 10+ other Connecticut towns with both repair and IT services.
Can you help with business IT needs?
Our business services include network setup, server maintenance, cybersecurity solutions, and onsite technical support for commercial clients.
Reviews (6)
Jessica Taylor
Feb 18, 2022
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I brought my laptop here with a cracked screen a while ago and they replaced it for me. Lately, I had been having issues with the screen so I brought it in again. They replaced my screen a second time free of charge! My laptop is working perfectly and there are no issues. I encourage anyone with technology issues to come here, they will take care of you!
Gary Blackman
May 09, 2021
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I had an excellent experience with a computer repair. I needed a power source replaced and brought it in after discussing it with the owner. He diagnosed it within a few hours and called to say he could have it completed shortly and I could pick it up the same day. Quick service and for a fair and reasonable price. I highly recommend this business!
David Bowne
Jan 10, 2021
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Needed a legacy Lenovo 64bit desktop workstation for RDP and Linux work. They were able to sell me a machine that day which could do the job. Its nice to have such a place in Eastern Connecticut [and not have to wait on mail-order]. The staff was friendly and professional, and I would recommend them to anybody needing to pick up a pre-owed PC workstation for a fair price.
May Somsichack
Jun 29, 2020
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My boyfriend likes to stream on twitch for long periods of time. His PC started to crash many times and since we're both not great with computers, we found this place nearby. They were excellent and began by running multiple tests to find the source of the problem. The day after dropping it off, they fixed it, and upgraded it to suit his streaming/gaming needs. Very knowledgeable and a good price! Not only did they solve the problem, but they found other issues we were never aware of! The PC is better than what it was when we first bought it! Would recommend.
Sharon Casey
Jun 25, 2019
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I've had the pleasure of bringing my laptop to Brian twice. Each time he was helpful, knowledgeable and more prompt that he initially indicated. I will always trust Brian with my computer issues. His prices are also very affordable. Support local business!
Pat Tolokan
Apr 07, 2017
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I needed my computer to be brought into the 21st century, including removal of any viruses, elimination of unnecessary apps, installation of a new (easy to use) anti virus tool. I'm not great at understanding the whole computer thing but I am a retired teacher who asks a ton of questions. Brian was superb in answering each of my questions and making sure I was comfortable in the direction we were taking my computer. Brian was very professional during my visits to his store. His patience was very much appreciated and I would certainly recommend his services to other folks like me----who need help and don't know where to turn.
