Business Details
31 Years
experience
Emergency
services
Your Trusted Internet and Tech Provider in Hampton, IA
Founded in 1995 at the dawn of the World Wide Web, Iowa Connect has grown from a local internet pioneer to a diversified technology solutions provider. We serve Hampton, Coulter, Latimer, Sheffield, and surrounding areas with high-speed wireless internet, computer sales, and network consultation services. Acquired by Rockwell Cooperative Telephone Association in 2012, we expanded our infrastructure to include a dedicated tower serving Sheffield and enhanced our service offerings. Our team combines decades of local experience with cutting-edge technology to deliver reliable connectivity and personalized tech solutions. We operate with transparent pricing, no contracts, and no data limits, prioritizing customer satisfaction through our 24/7 emergency support and local expertise.As a community-focused business, we maintain physical office hours Monday through Friday while remaining available for urgent needs at any time. Our commitment to quality is demonstrated through consistent service improvements, including network upgrades in 2014 that enhanced coverage and performance. We maintain strict compliance with FCC regulations and industry standards for network neutrality and consumer protection. Our technical support team provides prompt assistance for service issues, with dedicated phone lines for urgent connectivity problems. We continually invest in infrastructure to ensure reliable service across both urban and rural areas of north-central Iowa.
Services
High-Speed Wireless Internet
Computer Sales
Network Consultation
Tech Support
Email Services
Static IP Provisioning
Rural Internet Access
Equipment Sales
Installation Services
IT Support
Details
- Year established: 1995
Highlights and features
- We offer 24/7 emergency technical support for urgent connectivity needs
- Our service includes no contracts, no data limits, and no bundled services
- We provide local expertise with over 25 years of community technology experience
- Our network infrastructure includes dedicated towers covering four Iowa communities
- We maintain transparent pricing with clearly listed equipment and installation fees
Services
High-Speed Wireless Internet
We provide fixed wireless internet service with speeds ranging from 6 Mbps to 25 Mbps across Hampton, Coulter, Latimer, Sheffield, and surrounding rural areas. Our service requires no phone line or bundled services, with transparent pricing and no data caps. Customers can choose from multiple speed tiers to match their connectivity needs.
Computer Sales
As a full-service technology provider, we offer computer sales to meet both personal and business requirements. Our store in Hampton provides equipment solutions that integrate seamlessly with our networking and internet services. We support customers with hardware selection and technical compatibility guidance.
Network Consultation
We deliver professional network consultation and implementation services for residential and commercial clients. Our expertise includes wireless network design, infrastructure setup, and integration with existing technology environments. Our local technicians provide on-site assessment and customized connectivity solutions.
Tech Support
Our technical support team offers equipment troubleshooting, network configuration, and service maintenance. We provide both scheduled appointments and emergency assistance with dedicated phone lines for urgent issues. Support covers installation, repairs, and ongoing service optimization.
Equipment Sales
We sell essential networking equipment including routers, modems, and wireless bridges. Customers can purchase Deco routers, TP-Link outdoor bridges, and installation hardware directly through our office. Equipment pricing includes both standard and outdoor-rated options for different deployment scenarios.
Questions
What areas do you serve with internet service?
We serve Hampton, Coulter, Latimer, Sheffield, and surrounding rural areas in north-central Iowa with our wireless internet service.
What internet speed options are available?
We offer four speed tiers: 6 Mbps, 8 Mbps, 15 Mbps, and 25 Mbps download speeds to accommodate different usage requirements.
Are there any contract requirements?
No, we offer month-to-month service with no mandatory contracts or long-term commitments required for our internet service.
What equipment do I need for your service?
We provide necessary equipment options including wireless routers and Deco routers, with pricing ranging from $79.95 to $225.00 depending on the required hardware.
How can I get technical support?
Contact our technical support line at 641-822-3400 for immediate assistance with service issues or equipment problems.
Reviews (1)
Steve Davis
Jun 23, 2018
Report
This "high speed intrenet" is sometimes no better than dial-up. Priscilla is as pleasant as the gate keeper to Hell and blames slow speed on "the mexicans who share their passwords". I would have given a half star if it weren't for Jason. Choose any other ISP if you can.
