Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Superior, WI
Discoverpc. NET has been locally owned and operated since 2002, with a team boasting over 50 years of combined experience in computer sales, IT services, and technical support. We specialize in custom-built computers, Lenovo systems, network infrastructure, and comprehensive IT solutions for businesses and individuals. Our service department emphasizes quality repairs, transparent communication, and long-term reliability, offering both in-shop and on-site support.We prioritize customer education to ensure informed decisions, avoiding quick fixes in favor of durable solutions. With expertise in hardware, software, cybersecurity, and data protection, we serve the Twin Ports area with personalized attention that big-box retailers cannot match. Our commitment to community extends to supporting local businesses through tailored technology solutions and ongoing technical partnerships.
Services
Computer Sales
IT Services
Data Backup
Virus Removal
Network Security
Custom Builds
Web Hosting
Computer Repairs
Cloud Storage
Emergency Data Recovery
Details
- Year established: 2002
Highlights and features
- We have over 50 years of combined experience in computer technology and IT services.
- We provide quality fixes rather than temporary solutions for long-term reliability.
- We offer a variety of operating system and hardware options tailored to your needs.
- Our team explains technical details clearly to help you make informed decisions.
- We specialize in both personal computer sales and comprehensive business IT solutions.
What people say
Excellent service
Knowledgeable staff
Personalized solutions
Reliable repairs
Data protection experts
Services
IT Services
We provide comprehensive IT services including network monitoring, system maintenance, and cybersecurity solutions. Our team handles server management, software updates, and proactive threat protection for businesses. With scheduled and emergency support options, we ensure minimal downtime and optimized technology performance.
Computer Repairs
Our repair services cover hardware diagnostics, component replacement, and software troubleshooting for all PC brands. We offer in-shop, on-site, and remote repair options with transparent pricing. Technicians use advanced tools to resolve issues ranging from virus infections to hardware failures.
Data Backup
We implement local and cloud-based backup solutions to protect critical business data. Our systems enable version control, ransomware recovery, and cross-device synchronization. HIPAA-compliant options are available for healthcare organizations requiring secure data storage and retrieval.
Web Hosting
Our hosting services include domain registration, SSL certificates, and WordPress management. Plans feature automatic updates, malware scanning, and 99.9% uptime guarantees. We support email hosting solutions with Microsoft 365 and Google Workspace integration for business communication needs.
Custom Built Computers
We create custom desktop and laptop configurations tailored to specific performance requirements. Options include gaming systems, business workstations, and servers with premium components. Builds feature optimized cooling, noise reduction, and compatibility testing for long-term reliability.
People
Tylor Elm
Business Consultant
Tylor Elm provides strategic IT consulting services, helping businesses optimize technology investments and implement scalable solutions for long-term growth.
Travus Elm
I.T. Consultant
Travus Elm specializes in Linux and network infrastructure, delivering secure and efficient IT solutions for businesses requiring advanced technical expertise.
Kevin Johnson
Computer Technician
Kevin Johnson handles hardware diagnostics and repairs, ensuring reliable computer performance with attention to detail and quality components.
Carl Berg
Computer Technician
Carl Berg provides technical support and system maintenance, combining technical knowledge with customer-focused service for optimal client satisfaction.
Nick Mrak
Computer Technician
Nick Mrak specializes in computer assembly and testing, ensuring each system meets performance standards before customer delivery.
Questions
What IT services do you offer for businesses?
We provide network monitoring, system maintenance, cybersecurity solutions, server management, and emergency IT support tailored to business needs.
Do you repair both PCs and Macs?
Yes, we service and repair all Windows, Mac OSX, and Linux PCs from any brand, including hardware and software issues.
Can you help with data recovery?
We offer local and cloud-based data backup solutions, with partnerships for advanced recovery services when needed.
What areas do you serve?
We primarily serve the Twin Ports area including Duluth, MN and Superior, WI, with on-site service options available.
Do you offer computer customization?
Yes, we build custom PCs tailored to your specific needs, from basic home computers to high-end gaming machines and servers.
What are your emergency service hours?
We provide optional 24/7 emergency support with on-call technicians available for urgent business IT needs.
Reviews (6)
Great Minds Think Alike Its Nme
Jan 25, 2022
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Bought a laptop here for a great price for its specs. Thought it would be a swift in and out transaction but I had to wait over half and hour for them to "update the drivers" and what not just to find out they didn't reset it to default factory settings. Instead they only relabeled the used computer I bought into my name while keeping their logo and user information logged in. Luckily I'm a tech nerd and reset it myself.
I don't know what they were up to cause everything was set up with limitations I couldn't access most windows programs. Fishy eh or maybe it's my trust issues. Either way I'm glad to find that great deal.
I don't know what they were up to cause everything was set up with limitations I couldn't access most windows programs. Fishy eh or maybe it's my trust issues. Either way I'm glad to find that great deal.
Nicholas Mrak
Jan 17, 2022
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Friendly, knowledgeable staff with great customer service and fair prices. They will make sure you are taken care of.
Nell Loughren
May 18, 2020
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I recently purchased a new PC and the attention I received certainly went over what good customer service is usually graded at. Everyone I came into contact with was polite and very helpful. If there was a sixth star I would not hesitate to click on it! Thanks D-pc folks!
Bonnie Keppers
May 05, 2019
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As a small business owner, it's tempting to save money any way possible. With help from discoverpc's team, I have learned that pc and software maintenance are the wrong places to try this. Even for a simple set-up, having dependable equipment, the right software and back-up systems, etc. are complex and time consuming. Downtime and fixes after owner-operator errors or other unforeseen problems costs much more than making good choices on the front-end.
It's embarrassing at best and catastrophic at worst to delay client deliverables due to problems that could have been avoided. Discover PC has done a great job of positioning me to keep my small, pc intensive business running at all times.
It's embarrassing at best and catastrophic at worst to delay client deliverables due to problems that could have been avoided. Discover PC has done a great job of positioning me to keep my small, pc intensive business running at all times.
Linda Knudsen
Nov 29, 2018
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Wonderful and responsive got our small business work station working quickly after our old terminal crashed. Was able to restore email data and docs. They are very thorough and help with support software like the anti virus, etc to meet your budget and needs. Thank you!
Dan Ploehn
Nov 08, 2018
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I walked in with specific needs in my next computer and a budget. They were kind, helpful and gave me options to choose from. Every time I have a question or an issue they are ready and willing to help. I go to them for all my computer needs. I just recently brought in my computer that they helped build for me for a cleaning and tune-up. They take great care of me!