Business Details
29 Years
experience
Computer Repair & IT Services in Roxboro, NC
Founded in 1997, Electronic Solutions has been a trusted provider of comprehensive technology solutions for both businesses and individuals. Our journey began with Ervin Fields and Randy King establishing a local, personalized computer and internet service company to address the community's needs. In 2012, Ryan Johnson, who has been with the company since its inception, took ownership, bringing 20 years of hands-on experience to lead us forward. We pride ourselves on building lasting relationships with our customers, knowing most of them by name, and providing personalized service that sets us apart from faceless service centers. Our commitment to high ethical values and community involvement has earned us recognition, including being named Person County's Small Business of the Year in 2002.We offer a wide range of services, from computer repair and virus removal to hardware upgrades and remote support, ensuring our clients receive the help they need when they need it most. Our team's expertise, combined with our dedication to exceptional service, makes us the go-to choice for technology solutions in Roxboro. We continuously strive to meet the evolving needs of our community while maintaining the personalized approach that has defined us for over 25 years. Our office in Historic Uptown Roxboro serves as a testament to our commitment to local presence and accessibility. With a focus on hard work and customer satisfaction, we are confident in our ability to support your technology needs effectively.
Services
Computer Repair
Virus Removal
OS Repair
Hardware Upgrades
Screen Replacement
Details
- Year established: 1997
Highlights and features
- We offer 25+ years of local technology expertise
- Our team knows customers by name personally
- We provide remote and in-office technical support
- Our owner has 20 years of hands-on experience
- We actively support local charities and nonprofits
Services
Computer Repair
Our computer repair service addresses both software and hardware issues with hands-on solutions. We handle system crashes, component failures, and performance optimization for desktops and laptops. With certified technicians and on-site diagnostics, we ensure minimal downtime for both personal and business users while maintaining data integrity throughout the repair process.
Virus Removal
Specialized virus and malware removal service eliminates security threats from infected systems. We use advanced detection tools to identify and remove spyware, ransomware, and other malicious software. Our process includes system restoration, security patching, and customer education to prevent future infections while protecting sensitive data and maintaining system performance.
OS Repair
Operating system repair service fixes boot issues, corrupted files, and system errors across Windows, macOS, and Linux platforms. We perform clean installations, data migration, and configuration optimization to restore functionality. Our technicians ensure compatibility with existing hardware while implementing preventive measures against future OS-related problems through proper system maintenance.
Hardware Upgrades
Professional hardware upgrade service enhances computer performance through component replacement and modernization. We install SSDs, additional RAM, graphics cards, and other peripherals to extend device lifespan. Our experts assess system requirements and recommend cost-effective upgrades while ensuring proper installation and compatibility testing for optimal performance improvements.
Screen Replacement
Laptop and device screen replacement service fixes cracked, broken, or malfunctioning displays with quality components. We handle LCD, LED, and touchscreen repairs for various brands and models. Our process includes careful disassembly, precision installation, and functionality testing to restore full visual performance while maintaining device aesthetics and structural integrity.
People
Ryan Johnson
Owner
Ryan Johnson has led Electronic Solutions since 2012, bringing 20 years of experience from his tenure since the company's founding in 1997. He focuses on community engagement and personalized service, ensuring high ethical standards and customer satisfaction.
Ervin Fields
Co-Founder
Ervin Fields co-founded Electronic Solutions in 1997 with Randy King, establishing the company's foundation as a local technology service provider before transitioning ownership in 2012.
Randy King
Co-Founder
Randy King partnered with Ervin Fields in 1997 to create Electronic Solutions, leveraging his electronics and management background to build the company's initial service offerings before exiting in 2012.
Questions
What services does Electronic Solutions offer?
We provide computer repair, virus removal, operating system fixes, hardware upgrades, screen replacements, and remote technical support for both personal and business clients.
Are you open for walk-in customers?
Yes, we welcome walk-in customers at our Main Street location in Historic Uptown Roxboro during our business hours Monday through Friday 8am-5pm.
Do you offer remote technical support?
Yes, we provide remote repair services for common PC issues through our secure remote support system available on our website.
How experienced is your technical team?
Our team has over 25 years of combined experience with certified technicians handling both software and hardware problems across multiple platforms.
What payment methods do you accept?
We accept all major credit cards for our computer repair and technical services in the Roxboro area.
Reviews (2)
Sallie Vaughn
Mar 17, 2020
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I brought my old laptop here because it wouldn't boot up correctly. They were practicing good social distancing and had a table for drop off and pick up off computers. My laptop was fixed quickly, all my files were retained, and they reinstalled some software for me. The service was quick, friendly, and well priced. The laptop actually works better now than it did a year ago! Would use these folks again!
Michelle Blackwell
Dec 21, 2019
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My computer died. They suggested replacement options, then transferred everything to my new equipment. Back up and running in no time! Cost much less than going to big box store. And their customer service was outstanding. They cared for me as if I was their only customer. Will go nowhere else.