Business Details
30 Years
experience
Emergency
services
Your Trusted IT Partner in Shelby, NC
Since 1996, Computer Connections has been committed to delivering comprehensive technology solutions for homes and businesses across The Carolinas. Our team of A+ certified technicians brings over 50 years of combined experience in corporate information technology, specializing in proactive managed services, network infrastructure, and data protection. We prioritize local service with face-to-face interactions and personalized support, offering cost-effective solutions that include computer repair, cloud backups, and IT consulting. Our 24/7 system monitoring ensures continuous protection, while our ownership team's 40+ years of technology expertise guarantees strategic guidance.We maintain partnerships with industry-leading vendors to provide cutting-edge hardware and software solutions, including authorized Lenovo products. Our commitment to community values extends to transparent communication, guaranteed service quality, and flexible support options that adapt to evolving technology needs. Through decades of service, we've built a reputation for technical excellence and customer-centric problem-solving that addresses both immediate issues and long-term IT strategy.
Services
Managed Services
Computer Repair
Data Backup
Networking
Remote Support
Data Recovery
Virus Protection
VOIP
Drone Marketing
Web Development
Details
- Year established: 1996
Highlights and features
- We offer 27+ years of proven IT expertise serving The Carolinas region
- Our A+ certified technicians have 50+ years combined corporate IT experience
- We provide 24/7 proactive system monitoring and maintenance
- We maintain local ownership with face-to-face service availability
- We guarantee quality service with transparent pricing and clear communication
Associations and certifications
- CompTIA A+
What people say
Excellent customer service
Knowledgeable technicians
Fast service
Amazing company
Price was great
Services
Managed Services
Our proactive managed services continuously monitor and maintain your IT systems to prevent issues before they occur. With 24/7 system oversight, we ensure optimal performance while reducing unexpected costs through predictable pricing models. Our experienced technicians leverage advanced tools to deliver comprehensive IT infrastructure management tailored to your business needs.
Computer Repair
We offer comprehensive repair services for Windows and Apple computers, mobile devices, and gaming consoles. Our certified technicians handle virus removal, hardware replacements, and performance optimization with quick turnaround times. We prioritize business repairs while maintaining transparent pricing and guaranteed service quality for all our clients.
Data Backup
Our data backup services protect both personal and business-critical information through secure cloud storage solutions. We implement reliable backup systems that ensure data recovery is quick and complete when needed. With customizable plans, we help prevent data loss from hardware failures, cyberattacks, or accidental deletion while maintaining compliance with industry standards.
Networking
We design and implement business and home computer networks with secure VPN solutions to ensure reliable connectivity. Our networking services include infrastructure setup, wireless network optimization, and security configuration. We help organizations improve productivity through efficient network management and scalable solutions that grow with your business needs.
Remote Support
Our remote support services allow technicians to diagnose and resolve computer issues without requiring physical device transportation. This service minimizes downtime while maintaining security through encrypted connections. We support both business and residential clients with quick troubleshooting for software issues, configuration problems, and system optimization needs.
People
Eddie Winecoff
Owner, Chief Operating Officer
With over 40 years of technology experience, Eddie understands small business IT challenges. He leads our team of certified professionals to provide reliable technology solutions while focusing on client needs.
Lynne Rockwell
Owner, Chief Chaos Organizer
Lynne brings 20+ years of technology experience managing technician scheduling and accounting. She ensures smooth operations while maintaining technical expertise in custom computer builds and system maintenance.
Questions
What IT services do you offer for businesses?
We provide managed services, network infrastructure, cloud backups, 24/7 system monitoring, and IT consulting for businesses of all sizes.
Do you offer emergency computer repair services?
Yes, we provide emergency repair services with 24/7 system monitoring and rapid response for critical IT issues.
What types of computer repairs do you handle?
We repair Windows and Apple computers, mobile devices, gaming consoles, and offer data recovery and virus removal services.
Do you serve residential customers?
Yes, we offer computer repair, network setup, and technology solutions for home users throughout The Carolinas region.
What makes your IT services different from competitors?
We combine local ownership with 27+ years of experience, A+ certified technicians, and proactive 24/7 monitoring for comprehensive IT protection.
Do you offer remote IT support?
Yes, we provide remote support services that allow us to resolve many computer issues without requiring physical device transportation.
Reviews (6)
Sandra Brink
May 20, 2022
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Great service! Mike was very nice and took care of what I needed done on my computer. I wouldn't hesitate to use their service again should the need arise.
Conique Williams
May 18, 2022
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I had to take my lap top back twice also they kept raising the price of how much it would be to get it fixed
Donita Ware
Apr 21, 2022
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Computer Connections is an absolutely wonderful business to work with! They have ALWAYS been prompt and courteous when our office has called upon them with multiple different issues. Eddie and his staff are eager to help and every single person that I have dealt with over the phone or who has been to our office, has been knowledgeable, courteous and patient with me. We are so fortunate to have them in Shelby!
Robert Bodwell
Apr 06, 2022
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Very nice and helpful employees, they explained everything I needed to know without treating me like I'm dumb just because I didn't know what was wrong with my computer. I will be using their services from now on and highly recommend them to anyone else who isn't computer savvy.
Deborah Hamrick
Mar 08, 2022
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They had my computer a laptop for over a week I called and the guy said it was on the table to be worked on. Waited over a weekend and then went back they had not touched it. First of all to tell a lie and say it was on the table and they were working on it on a Thursday morning and then when I went back on Saturday it has not even been touched. Not good service no customer satisfaction.
Dean Lutz Groove Master
Dec 20, 2021
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There aren't many Local Computer Shops open anymore, however Computer Connections has been around for years. The Store Has changed as it's Services has changed with the years. I take my phones to the store for Battery and Screen Replacements. They also provide Networking Service Ave wiring for Homes and Businesses, My Builder did a terrible job running the Network Cables and didn't even place Cat 6 Connectors on the Cables so Not Knowing who to turn to I decided to reach out to Computer Connections and they were out there 24 hours later and fixed everything that was wrong! The Tech even relabled every Network Cable for future service. Price was reasonable and the tech cleaned up any mess that was made from the work. Very Professional!