Business Details
37 Years
experience
Your Trusted IT Partner in Ludington, MI
Founded in 1989, DMC Unlimited has served as a trusted local IT partner for businesses in Ludington and surrounding areas. Our team of certified professionals brings decades of combined experience in computer repair, network administration, and technology consulting. We prioritize integrity and transparency in all client interactions, offering tailored solutions for small businesses that lack full-time IT departments. Our services include 24/7 network monitoring, VoIP systems integration, and remote technical support. As a locally owned and operated business, we maintain deep community ties while staying at the forefront of technological advancements.Our commitment to quality is demonstrated through our long-standing relationships with hundreds of local businesses. We specialize in proactive IT management to prevent issues before they disrupt operations. Our staff includes dedicated experts in systems administration, client services, and technical field operations. We continually invest in expanding our capabilities, evidenced by our 2015 launch of the GameRigz gaming PC brand. With over 35 years of service excellence, we remain focused on delivering reliable technology solutions that drive business success.
Services
PC Repair
Network Administration
Managed Services
Remote Assistance
VoIP Solutions
Email Migration
Printer Maintenance
Gaming PCs
Business IT Consulting
Server Monitoring
Details
- Year established: 1989
Highlights and features
- We've provided local IT expertise since 1989 with proven industry experience
- Our certified technicians offer 24/7 network monitoring and management
- We maintain transparent pricing with no hidden fees or surprises
- Our team includes dedicated specialists in network administration and systems management
- We focus exclusively on commercial IT solutions after exiting residential services
What people say
Excellent service
Highly knowledgeable
Competitive prices
Great follow up
Quick repairs
Services
Managed Services
Our 24/7 network monitoring service proactively maintains business technology infrastructure. We handle security updates, malware detection, and system maintenance to prevent disruptions. This comprehensive solution includes real-time threat response and scheduled maintenance to ensure optimal performance for servers, workstations, and network equipment.
PC Repair
We repair all desktop and laptop brands with both on-site and in-store options. Our experienced technicians handle hardware failures, software issues, and system optimization. Services include diagnostics, component replacement, and data recovery for business-critical equipment while maintaining strict privacy standards.
VoIP Solutions
We implement modern business communication systems with hosted and on-premise VoIP solutions. Our experts help select appropriate phone systems, handle installation, and provide ongoing support. Services include system configuration, call routing optimization, and integration with existing business infrastructure.
Remote Assistance
Secure remote access enables rapid resolution of computer issues without onsite visits. Our technicians diagnose and fix software problems, configuration errors, and connectivity issues through encrypted connections. This service includes troubleshooting, patch management, and immediate response to critical system alerts.
Email Hosting
We provide enterprise-grade email solutions through Microsoft 365 with seamless migration from existing platforms. Our service includes account setup, security configuration, and ongoing management. Features include spam filtering, data protection, and mobile device integration for professional business communications.
People
Roger Wertz
Owner / Systems & Network Administration Lead
With over two decades of experience, Roger leads technical operations and strategic IT planning. He has specialized expertise in network architecture and system administration since acquiring DMC Unlimited in 2003.
Jamie Wertz
Accounting Manager
Handling financial operations since joining in 2003, Jamie ensures transparent billing practices and manages business operations. Her organizational expertise contributes to the company's efficient service delivery.
Bob Baunoch
Technical Field Operations Lead
As field operations specialist since 2003, Bob manages onsite service deployments and hardware installations. His technical proficiency covers network infrastructure and enterprise computing equipment maintenance.
Brian Rybicki
IT Services Lead
Brian leads IT service delivery with extensive experience in business technology solutions. He specializes in system integration and customized IT strategy development for small enterprises.
Samantha Murray
Client Services Coordinator
Samantha manages client communications and service coordination. Her customer service expertise ensures smooth interactions between technical teams and business clients.
Questions
What IT services do you offer for small businesses?
We provide network administration, managed services, VoIP solutions, remote support, and computer repair tailored to small business needs.
Are you available for emergency IT support?
We offer scheduled business support during regular hours with proactive monitoring to prevent emergencies. Critical issues receive priority attention.
Do you service both Mac and PC systems?
While primarily PC-focused, our technicians can handle basic Mac repairs and migrations, though we recommend PC systems for business environments.
What areas do you serve?
We primarily serve Ludington businesses with on-site support available in surrounding communities within our service radius.
Can you help migrate our email to Microsoft 365?
Yes, we specialize in email migration services including complete transition from legacy systems to Microsoft 365 with minimal business disruption.
Do you offer gaming PC customization?
Our GameRigz brand offers custom-built gaming PCs with high-performance components tailored to individual gaming requirements and budget specifications.
Reviews (6)
Jo Bentivolio
May 17, 2022
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Very pleased with their service. It is difficult for us to be without our desktop and they completed repairs in a "timely manner". I highly recommend using DMC if you are having computer problems!
Tom Organ
Feb 25, 2022
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I had DMC build a custom server workstation computer for me. I was super happy with the service, professional advice, speed of responses when I had questions via email, and the final computer far exceeded my expectations! The selection of on hand quality parts and accessories in there showroom was very impressive also and the very knowledgeable sales lady helped me pick the perfect new hard drive to update a older computer. Thanks again DMC for the great computer and service!
Paul S.
Nov 08, 2021
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I am in business as a software guy. So when I moved to Ludington Michigan I had a lot of concerns that I could not be able to find a store that was able to adequately handle my needs. I tried out a couple locations, but it wasn't until I went to DMC that I found the place that I was looking for. Take it from a guy who is experienced in software, this is the place in Ludington who you want to use! Excellent service. Highly knowledgeable. Competitive prices. Great follow up. Great customer service.
Julz Rulz
Jul 27, 2021
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Professional office and staff! I did a little research and did call around for other price quotes and researched parts for my issue and felt the price was a bit higher. I spoke with the tech working on my situation and he declared to me that they do use quality products and they do so to uphold their reputation and I respected that and found their pricing to be reasonable with that factor. I was a little bit bummed because the person I spoke with said although they were not able to read my hard drive that went bad that they could refer me to someone that may be able to with no guarantee.
I went to pick my computer up with a sliver of hope and learned that they already recycled my hard drive. Grant it was a while since I picked up my computer, but figured it would be along with it especially since he mentioned it. Other than that situation I would have given a five star rating. I will still use if needed in the future.
I went to pick my computer up with a sliver of hope and learned that they already recycled my hard drive. Grant it was a while since I picked up my computer, but figured it would be along with it especially since he mentioned it. Other than that situation I would have given a five star rating. I will still use if needed in the future.
Kellie Shilander
Jul 26, 2021
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Key came off work laptop. Was very kind and replaced it free. Greatly appreciated it. We have used them for our personal computer needs also. Completely satisfied with all their work. Highly recommend.
Linda Helder
Mar 10, 2021
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These people are wonderful and I highly recommend them for all of your computer related issues. They are willing to take on the task, reliable, talented, reasonably priced and can resolve the issue in an acceptable time frame. The Best!