Business Details
Trusted Laboratory Software Solutions in Linwood, NJ
Computer Service & Support has been a leader in laboratory automation for over four decades. Founded in Linwood, New Jersey, our company specializes in developing advanced Laboratory Information Systems (LIS) that streamline operations for healthcare providers. Our flagship product, Avalon LIS, is a modular, customizable solution designed to meet the evolving needs of modern laboratories. As a certified IBM Business Partner, we leverage cutting-edge technology to deliver secure, scalable systems that integrate seamlessly with electronic medical records (EMRs). Our dual deployment optionsserver-based and cloud-hosted on Amazon Web Servicesensure flexibility for labs of all sizes.We prioritize client collaboration, offering tailored solutions that enhance efficiency in ordering, testing, reporting, and billing. Our recent introduction of Avalon Insights, an AI-driven diagnostic tool, positions us at the forefront of innovation in laboratory informatics. With a consultative approach rooted in our origins as IT consultants, we remain committed to improving patient outcomes through technology that reduces errors, accelerates processes, and safeguards data integrity.
Services
Laboratory Information System
Avalon LIS
Billing Module
Prescheduling Module
Remote Laboratory Module
SQL Access Module
AI Insights Module
Pharmacogenomics Module
Microbiology Module
Patient Portal
Highlights and features
- We offer 40+ years of specialized expertise in laboratory automation.
- Our IBM partnership enables integration of enterprise-grade technology solutions.
- Customizable modular systems adapt to unique laboratory requirements.
- Dual cloud/server deployment ensures operational flexibility and scalability.
- 24/7 support team assists with implementation and ongoing operations.
Associations and certifications
- IBM Business Partner
Services
Laboratory Information System
Avalon LIS automates laboratory workflows from order entry to billing. Our system integrates with EMRs, reduces manual errors, and ensures HIPAA compliance. Modular design allows customization for specialized testing needs while maintaining data security through configurable access controls.
AI Insights Module
Avalon Insights uses artificial intelligence to analyze lab results and generate diagnostic reports. This module provides probable diagnoses, treatment alternatives, and personalized health recommendations. Batch processing capabilities deliver efficient analysis of multiple patient results simultaneously, enhancing clinical decision-making.
Prescheduling Module
Automates recurring lab test scheduling for facilities and individual patients. Configurable frequency settings support daily, weekly, or monthly testing requirements. Reduces administrative workload while ensuring continuity of patient care through reliable appointment tracking and reminder systems.
Billing Module
Streamlines insurance claims processing with automated verification and error detection. Direct billing to payers eliminates manual data entry. Features include real-time claims tracking, fraud prevention mechanisms, and integration with Change Healthcare portals for payment processing and receivables management.
Remote Laboratory Module
Enables management of off-site testing operations including nursing homes and remote draw sites. Centralized monitoring tools track work orders and test results across multiple locations. Maintains data consistency and quality control standards regardless of testing environment.
Questions
What laboratory specialties does Avalon LIS support?
Our system accommodates microbiology, pharmacogenomics, pain management testing, and general laboratory operations through specialized modules.
Can Avalon LIS integrate with existing EMR systems?
Yes, our system provides secure, bidirectional integration with major EMR platforms for seamless order and result exchange.
Is cloud deployment available for smaller laboratories?
We offer scalable cloud solutions hosted on AWS suitable for labs of all sizes with HIPAA-compliant data protection.
How does the AI Insights module improve diagnostics?
The AI analyzes patterns in lab results to provide differential diagnoses, treatment suggestions, and patient-specific health recommendations.
What billing formats does your system support?
Our billing module handles all standard insurance formats including Medicare, Medicaid, and commercial payer requirements with automated validation.
Do you offer implementation support for new systems?
We provide comprehensive installation assistance, staff training, and ongoing technical support for all our software solutions.
