Business Details
Your Trusted IT Partner in Wooster, OH
Founded over 35 years ago, ComputerMixx has established itself as Northeast Ohio's premier provider of comprehensive IT solutions. Our team of certified professionals brings decades of combined experience in computer sales, technical support, and consulting services tailored to businesses and individuals. We specialize in delivering personalized technology solutions, from hardware and software procurement to network design and implementation. Our commitment to customer satisfaction is reflected in our long-standing relationships with clients across diverse industries, including manufacturing, healthcare, and education.As an authorized service center for Hewlett Packard and Lenovo, we offer both warranty and non-warranty repairs with local, on-site support options. Our preventive maintenance programs and remote troubleshooting capabilities ensure minimal downtime for our clients. Through continuous adaptation to technological advancements, we maintain our position as Wayne County's oldest and most trusted computer reseller. Our mission remains focused on empowering clients through technology that enhances productivity and operational success.
Services
Computer Sales
IT Consulting
Technical Support
Warranty Repairs
Network Installation
Data Recovery
PC Upgrades
Virus Removal
Remote Support
Preventive Maintenance
Highlights and features
- We have over 35 years of experience in the IT industry.
- Our staff is certified to handle complex technology solutions.
- We collaborate closely with clients to implement tailored solutions.
- We maintain a high customer retention rate through personalized service.
- We offer both onsite and remote technical support options.
What people say
Responsive to every inquiry
Quality computers and services
Quick to respond
Family owned small business
Highly recommend
Services
Warranty Repairs
As an authorized service center for Hewlett Packard and Lenovo, we provide certified warranty repairs at your location or our Wooster technical center. Our technicians handle business products with manufacturer-approved processes. This service ensures your equipment maintains optimal performance while preserving warranty validity through proper diagnostic and repair procedures.
Computer Networking
We design and implement wired and wireless networks for homes and offices. Our solutions enable device sharing of files, printers, and internet connections while maintaining security protocols. The service includes network configuration, hardware installation, and performance optimization to ensure reliable connectivity across all devices in both residential and commercial environments.
Data Recovery
We offer data recovery from failed storage devices and provide backup solutions to prevent future loss. When hardware malfunctions or software corruption occurs, our technicians use specialized tools to retrieve critical information. For complex cases, we partner with Drive Savers to offer discounted recovery services while maintaining strict data confidentiality standards throughout the process.
PC Upgrades
We extend computer lifespan through component upgrades that improve performance and storage capacity. Services include RAM expansion, SSD installation, and processor upgrades tailored to your usage needs. This solution addresses slow performance, storage limitations, and compatibility issues with modern software while optimizing existing hardware investments for improved productivity.
Remote Support
Our certified technicians provide real-time troubleshooting through secure remote connections. This service addresses software issues, configuration problems, and minor system errors without requiring physical device transport. Available during business hours, it offers immediate solutions for users needing urgent assistance while maintaining strict security protocols for data protection during remote sessions.
Questions
What IT services does ComputerMixx offer?
We provide computer sales, technical support, network installation, data recovery, warranty repairs, and remote assistance for businesses and individuals in Northeast Ohio.
Do you serve areas outside Wooster?
Yes, we serve all of Northeast Ohio including Wayne County and surrounding areas with both onsite and remote technical services.
Are emergency repair services available?
While we operate during standard business hours, our remote support team can often address urgent issues immediately through online troubleshooting solutions.
What payment methods do you accept?
We accept major credit cards, business checks, and electronic transfers. Payment options may vary depending on the specific service or product purchased.
Can you service non-warranty computer equipment?
Yes, we provide repair and maintenance services for all computer makes and models, including non-warranty hardware from any manufacturer.
Reviews (6)
James Watkins
Apr 06, 2022
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Outlook went down, could not troubleshoot/reopen, was visiting town, they dropped what they were doing and would not rest until I was back up. Didn't even lose the stuff in the outbox. Highly service-oriented, time-sensitive, and recommended. Full marks.
Rick Peterson
Mar 13, 2022
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They are great! Fixed my laptop, replaced keyboard. They checked everything out before I left the store including drive. I will get a new computer there when this one finally gives up the ghost. Said they would transfer all my files, no problem.
Hunter B.
Jun 18, 2020
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I will tell you this. This company knows what they're doing, and they do it right. I purchased an IBM (Now Lenovo) back from them back when they were an up-and-coming computer store, some years back. Purchased another Thinkpad 6 years later, and just recently picked up a Dell laptop and Emachines desktop (used) from them. I will be a continuous customer if they keep their image up. Good prices, friendly staff that is knowledgeable in the field in which they work, and they are compassionate, meaning that they don't take the easy route. They make sure that your issue is satisfied.
Larry Klingelsmith
Jan 04, 2020
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If you need help with your computer, this the place to go. Great service, friendly staff. Will definitly do business here again.
Daniel Z.
Aug 01, 2019
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Note that their website states that they service Lenovo, but what it doesn't tell you is that they only service commercial products, so don't bother calling them if you have a "non-commercial" model, such as the Yoga brand.
Alex Roberts
Nov 09, 2017
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They fix our work and home computers quickly and accurately. Fair priced and friendly. If you don't have a "guy", let CompturMixx be your computer's tech support!