Contact Sign In Add Your Business
Call Now
Website
Call
Business Details
32 Years
experience
Your Reliable IT Partner in Greenbrae
Established in 1994, Computer Connection stands as Marin County's premier computer sales and service provider. Our team of seasoned professionals brings over 25 years of industry experience to every project, combining technical expertise with personalized service. We specialize in resolving complex computer issues efficiently while maintaining a commitment to quality craftsmanship. Our hand-built systems eliminate bloatware, delivering superior performance compared to mass-market alternatives. With dedicated bench systems for data recovery and an extensive parts inventory, we ensure thorough repairs while prioritizing data preservation.

Our staff's longevity - with many technicians serving over a decade - reflects our dedication to maintaining trusted relationships with our 40,000+ clients. We've earned recognition as Marin's top choice for computer repairs and upgrades through our consistent focus on technical excellence and customer satisfaction. Our approach emphasizes minimizing system reformatting while maximizing data retention through secure backup protocols. As a locally-owned business celebrating 30 years in operation, we continue expanding our capabilities while maintaining the personalized service that defines our company.
Services
Computer Sales Repairs Upgrades On-Site Service Rush Service
Details
  • Year established: 1994
Highlights and features
  • We have 30 years of experience serving Marin County businesses and residents
  • Our technicians average over 10 years with the company and 25+ years industry experience
  • We maintain dedicated bench systems specifically for data recovery operations
  • Our hand-crafted computers eliminate bloatware for optimal system performance
  • We implement secure data backup protocols before any system reformatting
Update Listing
Services
Computer Repairs
Our expert technicians diagnose and fix hardware and software issues for both PC and Mac systems. With dedicated bench equipment for data recovery and an extensive parts inventory, we ensure thorough repairs while prioritizing data preservation. Our experienced team minimizes system reformatting through secure backup protocols.
System Upgrades
We specialize in performance enhancements including SSD installations, RAM upgrades, and system optimization. Our technicians bring new life to older Mac systems while maintaining data integrity. Each upgrade includes comprehensive testing to ensure optimal system performance and compatibility with your existing workflow.
Hand-Crafted Computers
Our custom-built systems feature premium components configured for maximum performance without bloatware. Each system undergoes rigorous testing before delivery. We offer tailored solutions for gaming, professional applications, and everyday computing needs with guaranteed compatibility and long-term reliability.
On-Site Service
Qualified technicians provide troubleshooting and repairs at your home or office location. We address networking issues, internet connectivity problems, and system optimization on-site. Our mobile service maintains the same high standards of data security and technical expertise as our in-store repairs.
Rush Repair
For urgent needs, our expedited service returns your computer within 24 hours for an additional fee. This service maintains our standard quality controls while prioritizing turnaround time. Available for both hardware repairs and software troubleshooting with guaranteed completion within business hours.
People
Mike
Owner | Manager
With 30 years in the computer industry, Mike leads our team with technical expertise and business acumen. He oversees daily operations while maintaining hands-on involvement in complex repairs. His leadership ensures consistent service quality across all departments.
Karl
Assistant Manager | Senior Technician
As a senior technician with over a decade at Computer Connection, Karl specializes in system optimization and data recovery. He manages technical training programs and ensures repair protocols meet our quality standards. His expertise spans both PC and Mac platforms.
Morgan
Senior Technician
Morgan brings 25+ years of industry experience to our repair department. Specializing in hardware diagnostics and network solutions, they lead our bench repair team. Their technical proficiency ensures accurate diagnoses and efficient repairs for complex computer issues.
Questions
What computer brands do you service?
We support both PC and Mac platforms with expertise in hardware, software, and networking solutions. Our technicians work with all major brands including Apple, Dell, HP, and ASUS systems.
Do you offer same-day repair services?
Yes, our rush service option returns your computer within 24 hours for urgent needs. This service includes priority diagnostics and repair while maintaining our standard quality controls.
Can you upgrade older Mac systems?
We specialize in extending Mac lifespan through SSD upgrades, RAM enhancements, and system optimization. Most iMacs and MacBooks can receive performance boosts to match modern computing demands.
How do you handle data during repairs?
We prioritize data preservation by creating secure backups before any system changes. Technicians use dedicated recovery systems to retrieve data from failing drives while maintaining strict privacy protocols.
What sets your service apart from big retailers?
Our hand-crafted systems eliminate bloatware for optimal performance. With experienced technicians averaging 10+ years here, we offer personalized service that big-box stores can't match through dedicated support and technical expertise.
Reviews (7)
Noelle L.
Feb 27, 2022 Report
The team at Computer Connection helped me out, with quick turn around, when my 2012 MacBook finally gave up the ghost. I had 2 incidents of the dreaded black screen, but no full back-up. I purchased a new MacBook at an Apple Store & was told that they wouldn't work to transfer data from my old to new Mac, as my old Mac was more than 5 years old. Additionally, they no longer sold the external drive, for the old Mac, that I'd need to do a TimeMachine full back-up.

I understood, but had no way to ensure the data transfer that I needed. I called Computer Connection; they said they'd take a look. In less than 24 hours, they had successfully transferred everything to my new Mac, resulting in virtually no downtime, given that my old MacBook had died the prior morning. They made my day & turned around what started as a VERY stressful Monday. Highly recommended.
Andrew Wells
Jun 14, 2021 Report
Brought in a two year old Lenovo laptop that was lightly used but out of warranty with a squeaky case and wrist rest that was making annoying noises on a constant basis. while warning me upfront that they couldn't correct design and build issues, they worked on my machine for a week and got it done. no more squeaks and rattles! Outstanding attention to detail and if I ever have a software related issue I won't hesitate to go back.
Robert Cogswell
Mar 16, 2021 Report
Got a few tweaks (new cooling fan and keyboard) taken care at the Computer Connection. The cost was reasonable and it restored my laptop to the dependable tool that I have relied upon for so long. Try it, you'll like it!
Matthew Phillips
Jan 12, 2021 Report
Solved my issue in under an hour, also fixed some stuff I didn't know needed fixing. Will come back if I have issues in the future.
Jeff M.
May 19, 2020 Report
I can't speak to the technical competence of Computer Connection's owner and employees (at a standard rate of $125 per hour, it should be good), but the customer service is among the worst I have experienced. The employees did not return multiple phone calls and the owner did not call me even after I visited the store and had one of the employees write the owner a note asking him to call me. Because of Computer Connection's poor customer service, I took my business elsewhere and was able to obtain the services I needed for a fraction of the cost.
Hendu Guru
Feb 06, 2019 Report
Brilliant local computer & computer repair shop. There is a reason 99% of mom & pop electronics stores closed but this one is still open & has been for at least the last 20 years (that I can remember, probably longer honestly). Usually at local mom & pop computer stores they have a very limited selection of merchandise & services & prices are much higher than Best Buy or other big electronics stores.

This is not the case here. They literally have TONS of replacement & upgrade parts, OEM & aftermarket alike & competitive low prices. They also have Mac & PC laptops & Desktops for sale. The staff is SUPER knowledgeable & always gets me the correct part or service. I've never been upsold on something I did not need, in fact most of the time I end up being sold my merchandise for less than they list in the store! I mean this place is great! 5 stars all day.
John W.
Oct 09, 2018 Report
Things did not start all that great but ended up fine, and I would go back. Their website indicates they will get back to you in one to two days, in my case it took six days and an unreturned phone call. But when they did call the problem had been solved and the price was very reasonable. I especially appreciated they fact they did not grouse when I opted against upgrading the processor and hard drive, since it is an old computer that sees minimal use. Asking somebody to fix a computer is a bit like trusting someone with a blank check, but in this case I feel they were both effective and fair. And presumably the delay was the result of a work backlog.