Business Details
Your Trusted IT Partner in Barre, VT
We are a locally owned and operated technology support business serving home users and small businesses in central Vermont. With over two decades of combined experience in IT, our team provides comprehensive computer repair, data backup solutions, and personalized remote support services. Our commitment to friendly, jargon-free communication ensures clients understand every step of the process while receiving expert technical assistance.We specialize in resolving complex technology challenges while maintaining affordable pricing structures that make quality IT support accessible to all. Our technicians stay current with evolving technologies to deliver reliable solutions tailored to individual client needs, whether for hardware repairs, network setup, or email configuration services.
Services
Computer Repair
Remote Support
Managed Backups
Email Setup
In-Shop Repairs
Data Security
Wi-Fi Network Setup
Highlights and features
- We offer 20+ years of combined experience in computer repair and IT support
- Our team provides personalized solutions tailored to individual technology needs
- We maintain transparent, jargon-free communication with all clients
- Locally owned and operated since our founding in central Vermont
- We guarantee quality repairs completed efficiently and affordably
What people say
Fast and friendly service
Very knowledgeable technicians
Great prices for repairs
Patient and thorough explanations
Trusted local business
Services
Computer Repair
Our expert technicians diagnose and fix all types of computer hardware issues. We handle everything from broken laptop screens to complete system failures. With same-day repair options available, we minimize downtime while ensuring quality workmanship. Our diagnostic approach identifies root causes to prevent recurring problems.
Remote Support
Get immediate technical help through our secure remote support service. We connect directly to your device to resolve software issues, configuration problems, and performance concerns. This convenient option saves time while providing the same expert solutions as in-person visits. Available for both Windows and Mac systems.
Managed Backups
Protect your critical information with our automated backup solutions. We implement robust systems that continuously safeguard your files against hardware failures, accidental deletion, or cyber threats. Our monitoring ensures complete data recovery capabilities when needed. Regular integrity checks maintain backup reliability.
Email Setup
We configure secure email accounts across all devices with our 802.email service. Our technicians ensure proper setup for desktop clients, mobile devices, and webmail access. We provide ongoing support for email security, spam filtering, and account management. Detailed setup guides supplement our personalized assistance.
In-Shop Repairs
Bring your devices directly to our Barre location for immediate attention. Our physical shop allows technicians to work on equipment while you wait. We maintain common replacement parts for quick turnaround times. The in-person environment facilitates direct communication about repair progress and technical details.
Questions
What types of computer issues can you repair?
We handle all hardware and software problems including broken components, system crashes, virus removal, and performance optimization for both Windows and Mac devices.
Do you offer after-hours emergency support?
We operate during standard business hours Monday-Friday. For urgent issues, we recommend scheduling early morning appointments to prioritize critical repairs.
Can you help set up home network security?
Yes, we provide comprehensive Wi-Fi network setup including security configuration, parental controls, and performance optimization for home environments.
Do you provide email support for mobile devices?
We offer complete email configuration services for smartphones and tablets, including step-by-step setup guides and direct technical assistance.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments at our physical location. Payment options are discussed before initiating any repair services.
Reviews (4)
Courtney Silk
Jun 23, 2022
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I appreciate the managers straight forward no BS attitude. It feels like they are actually trying to help me!
Mark Fraser
Mar 29, 2022
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I had my computer built there 4 years back. I've also bought supplies for my computer monitor they are great people to deal with and fair prices
Daniel Hayes
Jan 10, 2022
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These guys are great! Extremely knowledgable and helpful. Small business needs or personal home setup - go here first.
Kathleen Crucitti
Oct 17, 2021
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I took my old phone and to computer barn to retrieve all my photos. I ended up purchasing a new laptop. Joe was outstanding in helping me get everything set up. I also purchased their antivirus. So pleased to have them close if I have any difficulties in the future. They can assist remotely if needed. Thank you Joe and Miles for all your help. Kathleen Crucitti.