Business Details
44 Years
experience
Your Trusted IT Partner in Tucson
SWS Computers has been a trusted locally owned and operated computer solutions provider in Tucson, AZ since 1982. We specialize in electronics distribution, computer sales, and comprehensive repair services for both residential and business clients. With over 30 years of experience and a 7,500 square foot facility, our team delivers expert technical support ranging from hardware diagnostics to managed IT services.We have evolved from a component retailer to a full-service technology provider, earning multiple Readers Choice awards for computer repair excellence. Our staff combines decades of industry knowledge with ongoing technical training to address modern computing challenges while maintaining a commitment to community service and customer satisfaction.
Services
Computer Repair
Onsite Services
Managed IT
Electronics Sales
Desktop Building
Details
- Year established: 1982
Highlights and features
- We have 30+ years of local technology expertise serving Southern Arizona
- Our certified technicians provide both onsite and remote IT solutions
- We offer comprehensive managed IT services for business continuity
- Multiple Readers Choice award winner for computer repair excellence
- Our staff maintains ongoing technical training with standard PC components
What people say
Expert technicians
Quick service
Great selection
Knowledgeable staff
Award-winning repair
Services
Computer Repair
Our certified technicians diagnose and repair hardware/software issues for desktops and laptops. We handle component replacement, virus removal, and system optimization using standard parts without OEM restrictions. With 30+ years of local experience, we provide same-day diagnostics and repairs for both residential and business clients.
Managed IT
We offer proactive IT management for businesses including network monitoring, security updates, and cloud solutions. Our services reduce downtime through preventive maintenance and 24/7 system monitoring. Businesses benefit from customized solutions that scale with growth while maintaining compliance with industry standards.
Onsite Services
Our technicians provide in-home and in-office computer service for Tucson residents and businesses. This includes network setup, data recovery, and peripheral device installation. We maintain a rapid response time for urgent issues while ensuring minimal disruption to daily operations during service calls.
Electronics Sales
We retail computer components, peripherals, and gaming hardware with expert guidance for custom builds. Our inventory includes both prebuilt systems and individual parts for DIY enthusiasts. Customers receive compatibility assurance and installation support for all purchased components.
Desktop Building
Our team constructs custom gaming and workstation PCs using customer-selected components. We offer performance optimization for specific use cases including gaming, content creation, and business applications. All builds include OS installation, driver configuration, and a 1-year warranty covering parts and labor.
People
Fred K
Owner
Fred has owned SWS since 2008 after working there since high school. He expanded computer repair services and introduced new product lines. He maintains industry connections while managing daily operations and long-term business strategy.
Topher G
Lead Technician
With 15+ years of experience, Topher specializes in complex hardware/software troubleshooting. He stays current with emerging technologies while mentoring junior technicians. His expertise includes system optimization and data recovery for both personal and business clients.
Chris B
Office Manager
Chris manages administrative operations since 2015, overseeing inventory and staff coordination. He combines technical knowledge with organizational skills to maintain efficient store operations while supporting customer service initiatives.
Basit I
Prebuild Technician
Basit specializes in custom PC assembly with expertise in component compatibility. He builds systems ranging from budget gaming rigs to high-end workstations. His technical knowledge helps customers make informed purchasing decisions based on performance requirements.
Daniel L
Purchaser
Daniel manages inventory procurement, ensuring product availability for both retail and repair services. He tracks component market trends to maintain competitive pricing while maintaining relationships with suppliers for timely restocking of popular items.
Questions
What computer repair services do you offer?
We provide comprehensive PC and laptop repair including hardware replacement, virus removal, data recovery, and software troubleshooting for both residential and business clients.
Do you offer onsite technical support?
Yes, our technicians provide in-home and in-office service for Tucson customers, handling network setup, peripheral installation, and system diagnostics at your location.
What payment methods are accepted?
We accept major credit cards, debit cards, and cash payments for both retail purchases and service appointments at our Tucson location.
Are financing options available?
We offer flexible payment plans for qualified customers on purchases over $500, including custom-built systems and major component upgrades.
What areas do you service?
We primarily serve Tucson and surrounding Southern Arizona communities for both retail operations and onsite technical services.
How can I schedule a repair appointment?
Call us at 520-628-1613 during business hours or use our online contact form to schedule same-day or next-business-day service appointments.
Reviews (5)
Bush Tucker
Jun 20, 2022
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Enjoyable experience, I know absolutely nothing about computers, and was assisted with professional help.
SciYonic Vector
May 23, 2022
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This place is an absolute ripoff. I understand a local business can't compete with Amazon prices and I'm willing to pay a bit more to shop local. but $100 more for an AIO then other places? GTFO of here. This kind of pricing carries over to all their products and that's if they even have stock. Maybe if you attempted to be competitive instead of trying to swindle people you would have more then 1 car in your parking lot.
Kay Bee TucAz
Feb 08, 2022
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Went in the store looking for a gaming PC because the cyberpower really let us down was hoping to see a prebuilt or any gaming PC up to higher standards but did not they were busy and we did not ask anybody but I do plan on calling them the store was clean and full of a lot of supplies
TaRa Vb TurokenX Tm
Feb 07, 2022
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I've purchased products from SWS for years, they've always been knowledgeable within expectations and offered fair pricing. However my experience trying to get a receipt (from 10 months ago) for a 3080 graphics card I purchased which I needed to process an RMA was abysmal. When I called the store and asked if I could get a copy of my invoice I was told "no", not hey can we have more details like the date or sku or that I had to come in.
Just "no we can't give you a copy of your receipt" After opening a BBB case, SWS responded the SAME DAY with, you guess it, a copy of my receipt from the bank statements I had provided in the process. This poor customer experience has left a taste in my mouth I won't soon forget, and will actively warn others of.
Just "no we can't give you a copy of your receipt" After opening a BBB case, SWS responded the SAME DAY with, you guess it, a copy of my receipt from the bank statements I had provided in the process. This poor customer experience has left a taste in my mouth I won't soon forget, and will actively warn others of.
Pam Selby
Jan 19, 2022
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We had our slow, messed up computer serviced at SWS recently. They were quick, thorough, and explained everything fully. We were asked for authorization each step of the way, no surprises. Computer works great now, service was reasonably priced. Thank you SWS techs!
