Business Details
Your Trusted IT Repair & Support Partner in Midtown New York
New York Computer Help is a trusted provider of comprehensive technology solutions in Midtown Manhattan. Since our founding, we have specialized in computer repair, data recovery, and IT support services for both individual consumers and businesses. Our team of certified technicians delivers expert diagnostics and repairs for Macs, PCs, servers, and mobile devices, prioritizing rapid turnaround times and customer satisfaction. We offer flexible service options including walk-in appointments, mail-in repairs, and device pickup services to accommodate diverse client needs. Our expertise extends to cybersecurity protection, network cabling, and corporate IT infrastructure maintenance, making us a one-stop solution for all technology-related challenges. We maintain a physical repair center at 53 East 34th Street, while also providing remote support and outsourced IT services across New York City. Our commitment to quality is demonstrated through our tech protection warranty plans and bulk repair services for businesses. Featured prominently in local media, we combine technical proficiency with personalized service to deliver reliable solutions that minimize downtime and maximize value for our clients.
Services
Data Recovery
Mac Repairs
PC Repairs
IT Support
Cyber Security
Phone Repairs
Tablet Repairs
Remote Support
Warranty Plans
Network Cabling
Highlights and features
- Offering walk-in, mail-in, and device pickup repair services
- Specializing in Mac, PC, and mobile device repairs since 2005
- Providing onsite and remote IT support for businesses
- Including free diagnostic services with all repair requests
- Backed by comprehensive tech protection warranty plans
Associations and certifications
- Microsoft, Apple
Services
Data Recovery
Specialized recovery of lost or damaged data from computers, servers, and storage devices. Our technicians use advanced tools to retrieve critical information while maintaining data integrity. Ideal for businesses and individuals facing hardware failures or accidental deletions.
Mac Repairs
Comprehensive repair services for all Mac devices including MacBook, iMac, and Mac Pro models. We handle screen replacements, logic board repairs, and performance upgrades using genuine components. Our Apple-certified technicians ensure optimal functionality post-repair.
PC Repairs
Full-service PC maintenance and repair for laptops, desktops, and gaming systems. We address hardware failures, software issues, and performance optimization. Our services include component upgrades and virus removal to extend device lifespan.
IT Support
Onsite and remote IT assistance for businesses including network setup, server maintenance, and cybersecurity implementation. We offer scheduled maintenance and emergency support to minimize operational downtime for corporate clients.
Cyber Security
Comprehensive cybersecurity solutions including threat detection, firewall configuration, and data encryption. Our experts implement protective measures to safeguard business networks and personal devices against evolving digital threats.
Questions
What types of devices do you repair?
We repair all Mac and PC computers, servers, smartphones, tablets, and networking equipment. Our services cover both consumer and enterprise-grade hardware.
Do you offer same-day repair services?
Yes, we provide same-day diagnostics and prioritize urgent repairs. Turnaround time depends on part availability and repair complexity.
Can you help with business IT infrastructure?
We offer comprehensive IT support including network setup, server maintenance, cybersecurity implementation, and bulk device repairs for corporate clients.
What payment methods do you accept?
We accept credit cards, debit cards, and cash payments. A 3% processing fee applies to credit card transactions.
Do you provide warranty on repairs?
Yes, we offer tech protection warranty plans that cover parts and labor for specified periods after repair completion.
Videos
Reviews (17)
Arthur David
Jun 23, 2022
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They do everything very carefully. Has done my job in a short time. I recommend New York computer help to everyone! I compared many other companies and was very happy to discover this company! The customer service, response time and quality of my repairs were perfect. I will definitely be back in the future. Good job!
Henry Lois
Jun 23, 2022
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New York Computer Help is the best computer repair shop I've ever used. His staff is friendly, straightforward in his interpretation and very quick to change. Less than 24 hours in my case. Their prices are affordable. I can't say enough good things about this store. If you have problems with your computer or need an update, please call this store first. Maintain it.
Marcel SzCZ
Jun 18, 2022
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We have been using the services of this company for several years now. Their services have amazed me. Keeping our computers up to date is important because it helps keep all the logistics in our classroom running smoothly. We have never had an unsatisfactory work experience and have always been treated with first class friendliness and professionalism. This company communicates with all these aspects in the most positive way, every time. I highly recommend your service!.
Patrick Barnes
Jun 15, 2022
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Their staff solves every problem very efficiently. Their work is unmatched by any other Royal Five Star Service. New York computer help has been shown with my old dead computer. The consultation takes place within 4 hours. My good graphics card, power supply, mail, all file replacement machine in perfect condition, ready for use in a few days at a very reasonable price. Well done and thank you.
Deborah Sampson
May 28, 2022
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I got the best price quote and service from NewYork Computer Help. I needed a new hard drive for my 2011 MacBook Pro right away, and they were able to do it quickly and for a fair price. They knew a lot and were very helpful. We strongly suggest.
Aaron A. Pollard
May 28, 2022
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These guys are great, and they fixed my laptop quickly and easily. The people who worked there were so helpful! Immediately knew what was going on and how to help. They fixed all of my problems, and the prices were great on top of that. So happy I found a great place to get my computer fixed!
Ronny Pinkston
May 27, 2022
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Raymond showed up on time. He also knew a lot of things. He fixed up my computer so that it works like new. This company has impressed me so much that I hope they set up a maintenance service. Excellent Work!!
Richard Alberto
May 25, 2022
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Mrs. Raymond did a great job, gave great service in a short amount of time, and handed over the keys perfectly. Raymond knows his stuff, helps you get the right parts, explains the problem in detail, and shows you proof that it's fixed. We highly recommend them for fixing computers and laptops.
Paul Rogers
May 15, 2022
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These techs at New York Computer Help did an unbelievable job in recovering and fixing my hard drive. My Lacie hard drive which I loved because of the cool orange bumper design went bonkers over the holidays and all my pictures from all of my travels were saved there. I just could not let go of them as they were very memorable for me and my family. I looked around and waited until the holiday rush passed and found New York Computer Help which was reasonably close to my house.
I talked to the tech person and they walked me through the whole process which included the time and price quote. It took quite a while to be honest but I guess the wait was worth it. They recovered everything and transferred all the photos and videos to a new hard drive. Thank you so much, guys! I will be using them again for sure!
I talked to the tech person and they walked me through the whole process which included the time and price quote. It took quite a while to be honest but I guess the wait was worth it. They recovered everything and transferred all the photos and videos to a new hard drive. Thank you so much, guys! I will be using them again for sure!
Andrew Mccarthy
May 03, 2022
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I have been using New York Computer Help for my computer needs for many years. They built me a computer and have come out to service my system when needed. I have referred them to my family and friends. He provides excellent service and is very fair on pricing. You can't find a better computer repair shop than them. I have always been pleased with their service. They are the best in the town! Thanks!
Zinoviy Gutkovich
Feb 21, 2022
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I can not say enough. I am psychiatrist and during pandemic my desktop computer is everything for me. It broke during my move to new place. In New York Computer Help I met courteous, caring and very professional people. Repair (which required ordering new part) was done quickly, with consistent communication through my account and for very reasonable price. After repair my computer became so much faster and more efficient - I would break it again to get this quality and speed:)! THANK YOU!
Fredrik Thorsellr
Feb 16, 2022
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I got my computer repaired here and all I can say is they are great! I used the speedy check-in not really knowing what to expect, but once I arrived I simply told them I had completed the speedy check-in, they asked my name, verified my phone number and issues, and just like that I was done. Took one minute! They called me about 3 hours later with my quote. I approved as the price was great, (hard drive replaced and data transferred for less than $200) and it was ready for me an hour later.
That's just great. They really do create a great computer repair experience. I'm an Apple guy and this place took care of my Macbook just as well but faster than when I had to take it in for Apple care which has since then expired. I will only be dealing with these guys from now on.
That's just great. They really do create a great computer repair experience. I'm an Apple guy and this place took care of my Macbook just as well but faster than when I had to take it in for Apple care which has since then expired. I will only be dealing with these guys from now on.
Emerson Hebert
Feb 08, 2022
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These guys are gifted workers. The prices are very fair and competitive especially compared to other companies. Never had an issue with anything I needed to be done they where able to adjust and complete while being courteous. Their service is so good I always want to break something just to experience their excellent service again. New York Computer Help is the best to repair I have ever been to and possibly :-
Jonathan S.
Mar 27, 2021
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HIGHLY recommend this place. I have come here a few times with various issues with my laptops. I always feel like the staff are straight with me, offer reasonable solutions, and reasonable prices for repairs. This most recent trip, the proposed fix they initially thought might work.wasnt the fix but that it would be something else. In the end, I decided it was more cost effective to just start over and buy a new laptop and since their services were all diagnostic, there was no charge. I really appreciated the honesty. They may not have made any money off me this last trip but I will absolutely be coming back for any future computer issue I may have.
Shannon S.
Jan 30, 2021
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I came in to get my custom PC fixed after having issues displaying all of a sudden. Came in at 11:30AM, they were able to find a diagnosis 25 minutes after I gave it to them, and it was fixed at 1:18PM the same day. They were even able to give me a test run I requested before I could take it home. Highly recommend this place, even for the travelling I had to do to get there!
Tayron A.
Aug 13, 2020
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These guys built my dream PC for me. I brought them the parts that I had purchased and pieced together myself, and they put it all together. It was by no means an easy build, as there were some complications with the ARGB throughout the interior. However, the entire team at New York Computer Help were very professional, and waisted no time delivering a finished build that functions as expected! It's a BEAST! And it looks amazing! I am very happy with the service and the outcome.
Donna W.
Jun 22, 2020
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I wish I could give New York Computer Help 10 stars!!!! They were fantastic! Fair! Effective! Friendly!And most of all HONEST!!! I made a appointment online this morning for a free diagnostic, I walked in at 10:26, they took my computer 30 seconds later. I waited 10 minutes for the estimate(needed a new hard drive) the price was VERY FAIR. My laptop was ready in ONE hour. What I have to mention, is that yesterday I went to LaptopMD, such a rip-off, they were going to charge me $125.00 more and I would have been without my laptop for several days because the technician said he would have to "order" the part. Not nice!!! Please whatever your technical issues are go to NEW YORK COMPUTER HELP first .