Business Details
16 Years
experience
Your Trusted Computer & Electronics Repair Experts in Elizabeth City
Established in 2010, Expert PC has built a reputation for delivering fast, reliable computer and mobile device repair services while prioritizing exceptional customer experiences. Our team combines over 30 years of collective IT expertise with partnerships like RadioShack and Samsung 5 Star Partner status to offer comprehensive electronics repair, managed IT solutions, and retail services. We specialize in computer systems, data recovery, electronics recycling, and TV installation, serving both residential and commercial clients across Elizabeth City. As a BBB-accredited business and member of the Elizabeth City Chamber of Commerce, we maintain rigorous quality standards and transparent practices. Our commitment to innovation is reflected in services like on-site repairs, custom-built computers, and advanced data recovery partnerships. Customer testimonials consistently highlight our honesty, technical proficiency, and community-focused approach. With a physical storefront at 420 N Hughes Blvd. Ste B and flexible service options including in-store, pickup/drop-off, and on-site visits, we ensure accessible, dependable tech support for all clients.
Services
Computer Repair
Data Recovery
Electronics Repair
Managed IT Solutions
Mobile Device Repair
TV Installation
Electronics Recycling
Computer Systems
On-Site Services
Game Console Repair
Served areas
- Northeast North Carolina, Southeast Virginia
Details
- Year established: 2010
Highlights and features
- Over 30 years of combined IT experience in computer and electronics repair
- Samsung 5 Star Partner and RadioShack Authorized Reseller
- Offering both in-store and on-site repair services since 2010
- BBB-accredited business with 66+ Google reviews
- Transparent pricing with no hidden fees
Associations and certifications
- Better Business Bureau
- Elizabeth City Chamber of Commerce
What people say
Fast fix
Great Service
Honest and helpful
Saved money
Expert technicians
Services
Computer Repair
We repair all computer types including laptops, desktops, and gaming systems. Our technicians handle hardware issues like cracked screens, software problems, and virus removal. With same-day service for popular models and special-order parts available, we minimize downtime while maintaining data integrity. Our team has degrees and certifications plus 25+ years of combined IT experience.
Data Recovery
Offering both in-store basic recovery and partnered advanced services for damaged drives. We transfer data to new systems or backups with a good success rate. Our partnerships provide discounted rates for complex cases. We prioritize data integrity during hardware repairs and always advise clients before proceeding with any recovery work.
Managed IT Solutions
Provide 24/7 monitoring, security, and backups for homes and small offices. Our fixed-rate monthly plans include priority support, daily file backups, and real-time protection against threats. Designed to prevent issues before they occur, these services help maintain productivity while protecting critical business data and personal information.
TV Installation
Professional TV installation including wall mounting, home theater integration, and smart TV configuration. Our Samsung-certified technicians optimize placement for room layout and lighting, connect peripherals, and ensure seamless operation with existing devices. We handle both new purchases and existing TVs for optimal viewing experiences.
Mobile Device Repair
Specializing in screen replacements, battery installations, and hardware repairs for smartphones and tablets. As a RadioShack Fix-It-Here location, we offer same-day iPhone repairs with stocked parts. Most Android and tablet repairs depend on parts availability, with customized quotes provided before any work begins.
Questions
What types of electronics do you repair?
We repair computers, laptops, tablets, smartphones, game consoles (PS5/PS4/Xbox/Switch), and basic electronics. Services include screen replacements, hardware repairs, and software troubleshooting.
Do you offer data recovery services?
Yes, we provide basic in-store data recovery and partner with specialists for advanced cases. We always back up your data before repairs when possible.
Are your technicians certified?
Our team has degrees, certifications, and over 25 years of combined IT experience. We're Samsung 5 Star Partners and RadioShack Authorized Resellers.
What are your business hours?
We're open Monday-Friday 10AM-5:30PM. Appointments are available outside these hours for on-site services.
Do you offer on-site repair services?
Yes, we provide on-site computer and network repairs for residential and commercial clients in Elizabeth City.
Can you install new TVs?
Yes, our Samsung-certified technicians offer professional TV installation including wall mounting, smart TV setup, and home theater integration.
Reviews (11)
Jeff Winter
May 10, 2022
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If I could give them SIX stars, I would. Extremely helpful, knowledgeable, friendly, easy to work with AND they know what they're doing. PLUS very reasonably priced services.
Cornell Hammington
Feb 23, 2022
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They Did a great job fixing my dell laptop and were very friendly and explained it to well. You're the best guys!
George Miller
Feb 14, 2022
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YALL WERE AWESOME AND REALLY SAVED MY BUTT AND VERY FRIENDLY. THEY WERE SO GOOD AT EXPLANING TO AN IDIOT LIKE ME. YALL ARE AMAZING!
Pam Wilson
Jan 11, 2022
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Sean was great! He handled my laptop issue quickly and fixed it completely. Very satisfied. Will call on him again.
Sherry Pippen
Jul 10, 2021
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I did 7 Dell updates and afterwards a big mess. I couldn't get into Windows to do a restore to go back to previous point. My screen was black and only had access to the F12 and F2 functions. Every fix I read online for 2 days didn't work for me. I dropped my computer off and they fixed it within a day! Excellent service. I received phone calls from Shawn updating the situation and I am so thankful that they got us back up and running. Highly recommend. Thanks for the great service!
Jeff Norman Sumfun
Apr 06, 2021
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I brought my sons laptop in for repair and they promptly diagnosed and repaired it. The part took a bit of time to get but that is no fault of the stores. The staff was courteous and helpful. Will do bussiness with them again.
Imran Uddin
Feb 18, 2021
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Reviewing primarily for the RadioShack implementation, I've told to staff here on several occasion that they do RadioShack better than RadioShack did. This is a great local business with friendly, helpful staff, and a better selection of parts. I can (and have) spent hours here digging through the bins, and loved every minute of it.
Art Seiple
Nov 03, 2020
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Laptop hacked wouldn't even turn on. Gave me an estimate of $125. Fixed even upgraded to Windows 10. Had problems with printer later fixed at no charge. They have been great fast and professional. Can not recommend enough.
Connie Bechtel
Oct 26, 2020
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I took my computer in just to see if they had a screw (one was missing from the back of my laptop causing it to not stay opened). The guy just said he didn't even know if he had one and wouldn't know until he was able to open it up and take a look (no need to open it up, it was just a screw). I told him I could not leave my computer because I use it for work and school. He said there was nothing he could do because he had "no bench space to take a look at it".
I could see the room he was referring to and there was plenty of room. All he needed to do was remove 1 of the other screws, look at it and see if they had that size or could order it. He didn't even offer to do that. TERRIBLE CUSTOMER SERVICE! I then went to Elite Built Computers on Erhinghaus Rd. He looked at it right away and fixed it, it literally took him 2 min to remove one screw, look at it, find a matching one and replace both- he even tightened up the rest of the screws. He didn't even charge me for it. That is good customer service. The fact that Expert PC couldn't even be bothered to check is ridiculously poor customer service.
I could see the room he was referring to and there was plenty of room. All he needed to do was remove 1 of the other screws, look at it and see if they had that size or could order it. He didn't even offer to do that. TERRIBLE CUSTOMER SERVICE! I then went to Elite Built Computers on Erhinghaus Rd. He looked at it right away and fixed it, it literally took him 2 min to remove one screw, look at it, find a matching one and replace both- he even tightened up the rest of the screws. He didn't even charge me for it. That is good customer service. The fact that Expert PC couldn't even be bothered to check is ridiculously poor customer service.
Lauri
Steve is very knowledgeable and the prices are upfront and very fair. I was very impressed to know that he holds a Microsoft Certification, which not many repair techs in this town hold.
Jennifer
I would highly recommend this company. They are very friendly and give great customer service! They went out of their way to help my dad with his computer issues right down to making house calls to his nursing home! Thanks so much!