Business Details
23 Years
experience
Emergency
services
Your Outsourced IT Department
Northern Summit has been supporting businesses and their technology needs in Southwest Missouri since 2003. As an outsourced IT department for small businesses, we not only keep you up and running but help improve efficiency, productivity, and your bottom line through technology. Our solutions consistently deliver results because we operate with urgency to resolve issues quickly and effectively. We serve as your dedicated technology team, assisting with planning, preparation, deployment, and maintenance of your ideal IT infrastructure to advance your business goals. Our services strike the perfect balance between affordability, user needs, and business outcomes. We deliver customized IT solutions tailored to meet all of your technology requirements. Our mission focuses on helping you achieve business objectives through superior technology and security while valuing commitment, quality, service, attention, convenience, and cost-effectiveness. We partner with leading industry providers to ensure our clients receive comprehensive support. For over two decades, our team has combined 92 years of IT expertise, resolving 85% of problems remotely around client schedules while delivering specialized technical support for various industries.
Services
Desktop Support
Hosted Solutions
Disaster Recovery
Mac Support
Server Support
Network Security
Virtualization
Email Protection
IT Project Management
Data Backup
Details
- Year established: 2003
Highlights and features
- Live technicians answering calls 24x7x365
- We guarantee a response time of 60 minutes or less
- 92 years combined IT knowledge with 85% of problems resolved remotely
- Specialized technicians for industry-specific software and equipment
- Full range of IT services including help desk, project management, and security
What people say
Superior service and excellent results
Nearly effortless transition
Extraordinarily focused level of expertise
Proactive and professional
Valuable guidance for improvements
Services
Desktop Support
Our desktop support service ensures your computers and devices run smoothly and efficiently. We provide both preventive maintenance and troubleshooting to minimize downtime and maximize productivity for your business. Our technicians are trained to handle a wide range of issues across different platforms and software applications.
Network Security
Our network security service protects your business from cyber threats and data breaches. We implement comprehensive security solutions including firewalls, antivirus protection, and regular system audits to ensure your network remains secure. Our technicians stay updated on the latest security threats and countermeasures to protect your valuable business data.
Data Backup
Our data backup solutions ensure your critical business information remains safe and recoverable in case of system failure or data loss. We implement automated backup systems that operate continuously without disrupting your operations. Our technicians monitor backup processes and verify recoverability to ensure your data remains protected.
IT Project Management
Our IT project management service helps implement technology upgrades and infrastructure changes efficiently. We oversee the entire project lifecycle from planning to execution, ensuring minimal disruption to your business. Our experienced technicians coordinate with vendors and internal teams to deliver technology solutions that align with your business objectives.
Hosted Solutions
Our hosted solutions provide businesses with cloud-based IT infrastructure that reduces hardware costs and increases flexibility. We manage your hosted environment to ensure optimal performance and reliability. Our technicians support seamless migration to cloud platforms while maintaining security and accessibility for your team.
Questions
Are you truly available 24/7 for IT support?
Yes, our calls are answered by live technicians 24 hours a day, 7 days a week, 365 days a year.
What quick response can I expect for IT issues?
We guarantee a response time of 60 minutes or less for all our service requests.
Do you have specific expertise for dental practices?
Yes, we have specialized technicians with expertise in Dentrix, Eaglesoft software, and dental imaging equipment support.
How do you handle complex IT infrastructure changes?
We provide comprehensive IT project management covering planning, execution, and ongoing optimization of your technology infrastructure.
Can you help reduce our IT costs?
Yes, we offer customized managed service plans to help you control your monthly IT budget while maintaining reliable service.
Reviews (1)
Cameron Adams
Apr 10, 2018
Report
Great place to work! High quality customer service followed by high efficient network support and improvement.