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Resolve IT Computers Resolve IT Computers
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Business Details
16 Years
experience
Trusted IT Services in Springfield, MO
Resolve IT Computers has been delivering tailored IT solutions to businesses in Springfield, MO since 2010. Our mission centers on providing effective, professional, and honest technology management that prioritizes client needs. With over a decade of experience, we combine technical expertise with personalized service to address the unique challenges faced by industries such as healthcare, accounting, and manufacturing. Our team of certified professionals specializes in network management, server maintenance, cybersecurity, and cloud services, ensuring robust protection and seamless operations for our clients. We emphasize transparency and clarity, avoiding industry jargon to ensure clients fully understand our processes and solutions. Our proactive approach to IT management focuses on preventing issues before they disrupt business continuity, backed by 24/7 monitoring and rapid response protocols.

We serve as trusted advisors, offering strategic consulting to align technology with long-term business goals. Our commitment to excellence is reflected in our track record of maintaining client relationships spanning years, with testimonials highlighting our reliability, technical proficiency, and exceptional customer service. We pride ourselves on being accessible, with remote and on-site support available whenever businesses need us. By continuously adapting to evolving technological landscapes, Resolve IT Computers remains dedicated to delivering innovative solutions that empower businesses to thrive in a digital world.
Services
Network Management Server Management IT Help Desk Information Security Cloud Services Email Management Business Continuity
Served areas
  • Springfield MO and surrounding areas
Details
  • Year established: 2010
Highlights and features
  • We offer 14+ years of experience in tailored IT solutions for Springfield businesses.
  • Our team provides 24/7 network monitoring and rapid issue resolution.
  • We specialize in cybersecurity compliance for healthcare and financial industries.
  • Our proactive maintenance reduces downtime by addressing issues before they escalate.
  • We deliver personalized service with transparent communication and no technical jargon.
What people say
Timely and polite Responsive and professional Peace of mind Great service Honest and helpful
Website
Services
Network Management
Resolve IT Computers provides comprehensive network management services to ensure maximum uptime and security for Springfield businesses. Our 24/7 monitoring detects and resolves issues proactively, while advanced firewall configurations and wireless access point management safeguard your infrastructure. Expert technicians deliver rapid resolution for minimal operational disruption.
Information Security
Our information security services protect businesses from digital threats through risk management, compliance solutions, and employee training programs. We implement robust access controls and 24/7 monitoring to meet HIPAA and PCI-DSS standards, ensuring data protection against evolving cyber threats.
Cloud Services
Resolve IT Computers offers secure, scalable cloud storage solutions tailored to business needs. We provide expert consultation for cloud implementation, ensuring seamless data backup, business continuity, and compliance-ready infrastructure to support long-term growth and operational efficiency.
Server Management
Our server management services maintain optimal performance through proactive monitoring, security updates, and rapid troubleshooting. With round-the-clock alerts and real-time optimization, we ensure uninterrupted operations while implementing cost-effective maintenance solutions for Springfield businesses.
IT Consulting
Resolve IT Computers's IT consulting services deliver strategic technology alignment, cybersecurity enhancements, and network optimization. We provide actionable recommendations for cloud solutions and system scalability, transforming IT infrastructure into a powerful asset for business growth and competitive advantage.
People
Ben Petersen
Owner
Ben founded Resolve IT Computers in 2010 after developing a passion for technology in Springfield. With expertise in Middle Eastern Studies and multilingual skills, he combines technical proficiency with strategic leadership to deliver client-focused IT solutions.
Neil Slatinsky
Project Manager
Neil brings 20+ years of IT experience to Resolve IT Computers, specializing in innovation and problem-solving. His background includes systems administration and IT management, ensuring effective project execution and client satisfaction through technical excellence.
Brayden Shell
Service Manager
Brayden manages IT services with expertise gained from Missouri State University. His five years of experience in logistics and IT services ensure efficient implementation of technology solutions tailored to client requirements.
Clayton Gray
Product Specialist
Clayton combines an MBA with extensive IT project experience across seven states. His technical leadership and client-focused approach drive innovative product solutions while maintaining a commitment to continuous learning and improvement.
Daniel Broach
Systems Administrator
Daniel excels in troubleshooting and client collaboration, bringing technical expertise and a passion for innovative problem-solving. His dedication to finding creative IT solutions ensures optimal system performance and client satisfaction.
Questions
What IT services does Resolve IT offer?
Resolve IT provides network management, server maintenance, cybersecurity, cloud solutions, IT consulting, and 24/7 help desk support tailored to Springfield businesses.
Do you serve industries outside healthcare and accounting?
While we specialize in healthcare and accounting IT needs, we also support manufacturing, property management, and other sectors with customized technology solutions.
How does your 24/7 monitoring work?
Our system continuously tracks network performance and security threats, automatically alerting our team to resolve issues proactively before they impact business operations.
Can you help with data recovery after a cyber attack?
Yes, our backup and business continuity services include rapid data restoration from both local and cloud backups to minimize downtime after security incidents.
What sets Resolve IT apart from competitors?
We combine technical expertise with personalized service, avoiding jargon to ensure clear communication and long-term technology strategies aligned with business goals.