Business Details
24 Years
experience
Emergency
services
Your Trusted Managed IT Partner in White Plains, NY
Founded in 2002 by lifelong technologists Alex Markov and Paul Grenci, Red Key Solutions has evolved alongside technological advancements from the early internet era to today's AI and cloud innovations. Our mission centers on empowering businesses through strategic IT planning, proactive cybersecurity, and cutting-edge cloud solutions. With decades of combined experience, our team delivers tailored technology roadmaps that align with client goals while maintaining a relentless focus on service excellence. We serve over 200 locations nationwide, specializing in supporting startups, small businesses, and medium-sized enterprises across diverse industries. Our proprietary AI co-pilot Arya and comprehensive client app demonstrate our commitment to innovation, while our 99.4% ticket satisfaction rate reflects our dedication to fast, personalized support. As a locally owned firm, we combine technical expertise with strategic vision to help clients overcome technology challenges and achieve sustainable growth.
Services
Managed IT
Cybersecurity Management
Cloud Services
IT Assessments
Software Development
AI Management
Network Management
Backup & Recovery
IT Projects
Co-Managed IT
Details
- Year established: 2002
Highlights and features
- Locally owned by technology experts with 40+ years combined industry experience
- Customized digital transformation process with 3-year strategic roadmaps
- Award-winning support with 99.4% ticket satisfaction rate
- Comprehensive cybersecurity protecting regulated industries like finance and healthcare
- AI-enhanced IT platform with 24/7 monitoring and proactive threat prevention
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
What people say
Fast IT support
Proactive cybersecurity
Award-winning service
Dedicated engineers
Effective solutions
Services
Managed IT
Our comprehensive Managed IT services provide continuous monitoring, maintenance, and strategic planning for business technology infrastructure. With 24/7 AI-enhanced support and proactive issue prevention, we ensure optimal system performance while reducing downtime risks. Our solutions include network management, cloud integration, and cybersecurity protection tailored to each client's specific needs and industry requirements.
Cybersecurity Management
Comprehensive cybersecurity solutions protect businesses from evolving digital threats through multi-layered defense strategies. Our services include AI-infused email protection, security training, compliance management, and proactive vulnerability testing. Specialized expertise in securing regulated industries like healthcare and finance ensures clients maintain both data protection and regulatory compliance through cutting-edge security operations center monitoring.
Cloud Services
Custom cloud migration and management services help businesses transition to modern infrastructure while optimizing performance and security. We implement scalable cloud solutions that enhance collaboration, improve data accessibility, and reduce hardware dependencies. Our expertise includes Office 365 management and hybrid cloud environments that balance cost-efficiency with enterprise-grade security and compliance standards.
IT Assessments
Comprehensive IT assessments analyze organizational technology health across 130+ evaluation points to identify vulnerabilities and improvement opportunities. Our strategic evaluations produce detailed 3-year roadmaps with prioritized recommendations for infrastructure upgrades, security enhancements, and operational efficiency improvements that align with business growth objectives and industry best practices.
AI Management
Our proprietary AI co-pilot Arya enhances IT operations through 24/7 automation and intelligent system monitoring. This AI integration optimizes network performance, predicts potential issues, and streamlines technical processes across departments. By combining human expertise with machine efficiency, we deliver smarter technology solutions that adapt to evolving business needs and industry advancements.
People
Alex Markov
CEO & Co-Founder
With over 30 years in technology consulting, Alex founded Red Key in 2002 after graduating from Binghamton University. His strategic vision and technical expertise drive the company's innovative approach to IT solutions while maintaining a strong focus on client relationships and team development.
Paul Grenci
President & Co-Founder
A Rensselaer Polytechnic Institute graduate with four decades of IT experience, Paul leads Red Key's network security initiatives. His background in corporate IT at ADP and Altria informs our comprehensive cybersecurity strategies that protect clients against evolving digital threats.
Matthew Moniello
CFO & Partner
Bringing 20 years of financial expertise from his real estate background, Matt oversees Red Key's financial operations. His business acumen ensures sustainable growth while maintaining cost-effective solutions that deliver maximum value to clients.
Matt Fox
Senior Engineer & Partner
As Rensselaer Polytechnic Institute graduate and 15-year Red Key veteran, Matt manages backend systems and technical operations. His engineering expertise and deep understanding of complex IT environments make him a critical resource for our most challenging technology implementations.
Matt Zaretsky
Solutions Director
With a business management degree from Manhattanville College, Matt leads client solutions with nearly a decade of experience. He ensures seamless implementation of technology strategies while maintaining exceptional client communication throughout the project lifecycle.
Questions
What industries do you specialize in?
We serve diverse sectors including healthcare, finance, legal, construction, and technology, with customized IT solutions tailored to each industry's unique requirements.
How does your cybersecurity protection work?
Our multi-layered approach combines AI-enhanced antivirus, email protection, security training, and 24/7 monitoring through our security operations center to prevent breaches.
Do you offer 24/7 IT support?
Yes, our AI co-pilot Arya provides continuous monitoring while our engineers are available for urgent issues at any hour.
How do you handle emergency IT situations?
We prioritize critical issues with immediate response and have emergency protocols for rapid resolution of network outages and security breaches.
What makes your IT management different?
Our strategic 3-year roadmaps combine proactive planning with AI-enhanced tools and personalized support from experienced engineers who understand business needs.
Can you help with cloud migration?
Yes, we specialize in secure cloud transitions with customized solutions for Office 365 integration, hybrid environments, and complete infrastructure modernization.
Videos
Reviews (2)
Andrea Floyd
Nov 22, 2021
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I'm happy to say that Red Key Solutions has been our IT service provider for over four years now! Before RKS came on-board, we were constantly experiencing network downtime, our company was expanding fast and needed a more advanced IT company that could support our growth. Since revamping our entire network system, we immediately noticed a difference in performance. Our network ran much smoother, our internet speeds were faster and downtime was no longer an issue. They continue to provide effective IT solutions and are always looking out for our best interest. We couldn't ask for a better IT company!
Tony Cai
Nov 16, 2019
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I met Alex, Paul, Dean and a couple of their internal team at Red Key. Red is a forward thinking company who is at the top of their game in this space. They even invented software to help other IT companies provide better service to other customers. You can only do that if you've perfected the process yourself. Red Key is the go to source for helping you migrate to the cloud.