Business Details
28 Years
experience
Your Trusted Electronics Store & Repair Center in Richmond
Founded in 1998, Rising Son's: Computers & Electronics has dedicated itself to providing affordable off-lease computers and electronics to the Richmond community. Our mission centers on delivering quality products, expert repair services, and a unique shopping experience that combines comfort with convenience. We pride ourselves on fostering a family-oriented environment while offering comprehensive warranties and free shipping to ensure customer satisfaction. Our commitment to sustainability is reflected in our electronics recycling and data destruction services, which adhere to HIPAA, NSA, and DOD compliance standards. Through free computer training classes and internship opportunities, we aim to educate and empower our community. Our in-house technicians handle 99% of repairs, eliminating middlemen to save customers money. The upcoming Internet Caf and Lounge will further enhance our customers' experience with a welcoming space for relaxation. With decades of experience serving both individual and business clients, we maintain a focus on honesty, trust, and quality in every transaction. Our dedication to innovation and customer-centric solutions positions us as a trusted leader in the electronics industry.
Services
Computer Repair
Electronics Sales
Classic Gaming
Data Destruction
Computer Training
Internship Programs
Electronics Recycling
Screen Repairs
Part Replacements
Internet Caf
Details
- Year established: 1998
Highlights and features
- We offer free computer training classes for all skill levels.
- Our in-house technicians complete 99% of repairs, saving time and money.
- We provide HIPAA-compliant data destruction services for secure recycling.
- Our family-oriented environment creates a welcoming shopping experience.
- We specialize in affordable off-lease computer equipment with warranties.
Services
Computer Repair
Our expert technicians diagnose and fix hardware/software issues with desktops and laptops. We complete 99% of repairs in-house using premium replacement parts. Customers benefit from quick turnaround times and guaranteed workmanship on all computer repair services.
Electronics Recycling
We offer secure, environmentally responsible recycling for all electronic devices. Our HIPAA, NSA, and DOD-compliant data destruction ensures complete privacy protection. This service helps prevent toxic materials from entering landfills while recovering valuable components for reuse.
Computer Training
Free computer classes teach essential digital skills to all experience levels. Partnering with the City of Richmond Department on Aging, we provide personalized instruction on software, internet usage, and device maintenance through group sessions and one-on-one appointments.
Screen Repairs
Specialized technicians handle cracked or damaged screens for laptops, tablets, and gaming consoles. We use high-quality replacement parts and complete most screen repairs within 24-48 hours. This service includes diagnostic testing to identify any additional hardware issues.
Part Replacements
We install genuine replacement parts for all computer and electronic devices. Services include hard drive upgrades, RAM installation, battery replacements, and motherboard repairs. Our technicians ensure compatibility and optimal performance with every component upgrade.
Questions
What electronics do you sell?
We offer new and refurbished computers, laptops, gaming systems, and classic video games. Our inventory includes both current technology and retro electronics for collectors.
Do you repair all computer brands?
Our technicians service all major computer brands including Dell, HP, Lenovo, Apple, and custom-built systems. We work on both Windows and Mac operating platforms.
Is data destruction included with recycling?
Yes, we provide free data destruction with all electronics recycling services. Our process meets HIPAA, NSA, and DOD security standards for complete data erasure.
Are your computer classes really free?
Yes, all computer training classes are completely free. We offer group sessions at local libraries and one-on-one instruction by appointment for personalized learning.
How long do repairs take?
Most repairs complete within 24-48 hours. We perform 99% of work in-house to avoid delays, with same-day diagnostics available during business hours.
Reviews (17)
Lashunda Tyler
Feb 27, 2022
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I found raising sons after a long viewing of reviews online and I decided to go with Eric and when I tell you I was not disappointed he even took the time out to show my son how to run test runs when booting up the pc and even allowed him to place the parts in place if I could give him 10 stars I would very respectful communicate through the whole process and the parakeet Jojo is even friendly lol but my son is so happy that he can play his pc again the back story is my son bought a mother board and tried to replace it and got lost watching YouTube Thanks again Eric
Maurice Pierce
Dec 24, 2021
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Rising Son's did an AWESOME job on my laptop. It was cleaned and the henges were fixed. In fact, Eric made it a point to keep me updated until the job was done. He made it easy to conduct business with this company. And In the meantime I was given a loaner. I usually don't give referrals, but this is the best place to have your electronics fixed!
Norm Mitchell
Oct 08, 2021
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I received excellent service from Eric at Rising Sons He took the time to answer my questions. I'd recommend them to anyone who needs work on their computer.
Roshonda Mitchell
May 27, 2021
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Eric was super friendly and very professional. My son's PS5 console has been fully repaired. I would definitely recommend Rising Son's: Computer Clearance & Electronic Repair.
N. C.
May 10, 2021
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Absolutely the epitome of professional. If you want your devices taken care of this is the place. Eric really went out of his way to help get my switch repaired. Repairs take time when they are done correctly and with care, which is why i didn't mind the wait for my device. I also was able to purchase a chromebook! Anything you can think of electronic wise that needs work, this is the place to call.
If you're looking for sound equipment or devices you can buy it all here! If they can't fix it or don't have it, they will help you find someone who does, which many businesses don't do. 10/10 Will bring any device of mine here. Trustworthy, great work, professional, personable and cleaner than most doctor offices or hotels!
If you're looking for sound equipment or devices you can buy it all here! If they can't fix it or don't have it, they will help you find someone who does, which many businesses don't do. 10/10 Will bring any device of mine here. Trustworthy, great work, professional, personable and cleaner than most doctor offices or hotels!
Hester M.
Mar 17, 2021
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From the first moment I walked into Rising Son's in search of a computer for my home Eric and his employees were so professionally and friendly. He took the time to show and explain the stock that he had on hand to me and to help me to choose what he felt was the best fit for my need (which was over six years ago). His knowledge and concern help me to build a very trusting relationship with him and I never have to worry when leave my computer in his care. I am praying that Eric will be around for years to offer his knowledge and service to everyone that crosses his path.
Marge Smith
Feb 11, 2021
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Eric was very well versed in computers. He was professional, reasonably priced and a pleasure to deal with. I would highly recommend this young man.
Jen'S. Addiction To Subscriptions
Jan 18, 2021
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Eric & Dan have been life savers! They came out super late at night because we couldn't have our system down during business hours! They are so nice! Really easy to talk to and explained everything to me! I would 10 out of 10 recommend them to everyone if you need computer help!
Lucy Wimbush
Mar 21, 2020
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My experience was & is still great with Eric. I will be a customer for as long as he is in business. No one else I have found have his intellect & skills in taking care of my laptop. Great tech, very respectful, & I get my laptop back in service In a reasonable time. I almost forgot I live in Bowie Md. & Eric takes care of my laptop in team view. Hands up for U Eric! C Wimbush
Cathy Rodwell
Eric of Rising Son's Computer was fantastic. He was so patient and was also very thorough. Once installed, he explained how to use this awesome system and ensured I had no questions before hanging up. We need more knowledgeable and thorough people like him.
Gray Barbour
I've been dealing with Rising Son for years and so has my best friend. I can't say enough about this company. Eric is amazing with his technical knowledge and ability to fix things. I don't trust my electronics to anyone else. He's also very reasonable on his prices and much cheaper than other competitors that I originally checked with before dealing with Rising Son. Quality work, superior customer service, trustworthiness on sensitive information on my laptop, quick turnaround times and reasonable prices -a rare find these days!
Ryan Harris
Quick response during the holidays, very helpful and knowledgeable, great communication, and did not try to sell me something due to another solution that was fixable on my own. Will definitely use Rising Son's again in the future!
Donald Ross
I have been taking my computers and getting upgrades from Rising Sun for some years now but this is my first review and I am so pleased to do this one...I tried to upgrade to windows 10 and something didn't go write so the first person i thought of was Eric and did not hesitate to get in touch with him...Explained my problem and took the computer to him..These are the things i like about the way he conducts business, not only does he listen to you he will also give you options for your problem and he is not trying to sell u product he is building relationships that last.
He was able to recover all (ALL) my files and it was as if nothing happen to my computer and he informed me that soon i will have to upgrade to keep up with the changes to windows...Well guest where i going to get my upgrade from..Rising Sun Computer a place that makes you feel important and welcome....THANKS FOR ALL YOU DO
He was able to recover all (ALL) my files and it was as if nothing happen to my computer and he informed me that soon i will have to upgrade to keep up with the changes to windows...Well guest where i going to get my upgrade from..Rising Sun Computer a place that makes you feel important and welcome....THANKS FOR ALL YOU DO
Henri Sealy
Had a wonderful experience very good customer service. I would recommend this repair facility for all your computer repairs.
Wendy Pierce
We have had what we considered major issues with out computer getting hack and not responding or working, I was recommended by a friend to Eric at Rising Son's.He has been very helpful and expertly fixed it for us. His knowledge of computers is amazing. Let's just say without his help in repairing our computer it was so close to being thrown out the window!!
Elwood Thomas
Very friendly atmosphere and Mr Gordon and team very professional. I have used their remote services on several occasions and problem were resolved in an expedient manner. Prices are also very good as well. Please stop by you will not be disappointed.
Deborah Lightfoot
I was very pleased with Rising Son. The owner, Eric was very knowledgeable of computers and software and he is passionate about his work. He is very easy to talk to and has a nice smile. It took him all of 20-30 secs to point out problems with my laptop. I explained what I needed and wanted to do on the laptop and he quickly offered suggestions. I found his prices to be reasonable and he got my laptop back to be in the time he estimated the job to be completed.
I would definitely recommend Rising Son for computer repair and upgrades or to buy used. When I looked around his shop, I noticed he also works on several other types of electronics as well. I've found a home for my electronic repairs.
I would definitely recommend Rising Son for computer repair and upgrades or to buy used. When I looked around his shop, I noticed he also works on several other types of electronics as well. I've found a home for my electronic repairs.