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Business Details
16 Years
experience
Trusted Computer Repair and Sales in Lakeland, FL
ComputerXpress has been a trusted provider of computer repair and technology solutions in Lakeland, Florida since 2010. Our team of certified technicians brings decades of combined experience in computer repair, data recovery, and IT support, serving both residential and business clients with precision and care. We specialize in repairing all major brands of PCs and Macs, offering OEM parts for superior reliability and performance. Our commitment to quality is demonstrated through comprehensive warranties ranging from 90 days to lifetime, depending on the service. With over 1,400 five-star reviews, we have established ourselves as Lakeland's most reliable computer repair center.

Our expertise extends beyond repairs to include custom-built PCs, wireless network installations, and data recovery services with a 99% success rate. We maintain strict privacy standards, ensuring all customer data remains confidential. Our internship program trains the next generation of IT professionals while supporting local youth development. Backed by partnerships with leading technology vendors and certifications from Apple, Microsoft, and CompTIA, we deliver authoritative solutions that combine technical excellence with exceptional customer service.
Services
Computer Repair Data Recovery Virus Removal Custom Built PCs Wireless Network Installation Computer Upgrades In-Home Support Business IT Support Electronics Recycling Device Refurbishing
Served areas
  • Lakeland
Details
  • Year established: 2010
Highlights and features
  • We use top-quality OEM parts for all repairs
  • Our services come with warranties ranging from 90 days to lifetime
  • We offer fast and reliable service with same-day repairs available
  • We specialize in data recovery with a 99% success rate
  • We provide both onsite and in-home computer support
Associations and certifications
  • Apple
  • Microsoft
  • CompTia
What people say
Quick and professional Excellent customer service Saved me money Highly recommend Knowledgeable technicians
Services
Computer Repair
We specialize in comprehensive computer repairs for both PCs and Macs. Our certified technicians diagnose and fix hardware failures, software issues, and performance problems using premium OEM parts. With same-day service available and warranties ranging from 90 days to lifetime, we ensure reliable solutions for desktops, laptops, and tablets. Our expertise covers all major brands and models.
Data Recovery
Our data recovery specialists retrieve lost information from damaged storage devices with a 99% success rate. We handle hard drive crashes, RAID failures, and flash drive corruption using advanced tools in a controlled environment. Services include physical drive repair, logical data reconstruction, and emergency recovery for business-critical systems.
Custom Built PCs
We design and assemble custom-built computers tailored to specific needs. From high-performance gaming rigs to professional workstations, our systems feature premium components optimized for speed and reliability. Our technicians consult with clients to select appropriate hardware configurations for gaming, video editing, and business applications.
Wireless Network Installation
Our network specialists install and optimize wireless networks for homes and businesses. We deploy enterprise-grade equipment to ensure secure, high-speed connectivity throughout your space. Services include network design, access point placement, and performance optimization for both residential and commercial environments.
In-Home Computer Support
We provide convenient in-home technical support for residential clients. Our technicians travel to your location to resolve computer issues, install software, and configure networks. Available within a 30-mile radius, our service includes hardware diagnostics, virus removal, and system optimization at competitive hourly rates.
People
Steve Chason
Store Manager
Steve Chason leads our Lakeland location with over 15 years of IT experience. He specializes in network infrastructure and system optimization, ensuring clients receive expert technical solutions. Steve manages daily operations and oversees our internship program for aspiring IT professionals.
Questions
What computer repair services do you offer?
We repair all PC and Mac models including hardware failures, software issues, virus removal, and data recovery. Services also include custom builds, network installation, and computer upgrades.
Do you offer warranties on repairs?
Yes, our repairs come with warranties ranging from 90 days to lifetime depending on the service and device type. Extended warranty options are also available.
Can you recover data from a broken laptop?
We specialize in data recovery with a 99% success rate. Our technicians can retrieve data from damaged hard drives, SSDs, and flash storage devices in most cases.
Do you provide onsite computer support?
Yes, we offer in-home computer support within a 30-mile radius of Lakeland. Business clients also receive priority onsite service through our support contracts.
What payment options are available?
We accept major credit cards and offer lease-to-own financing through Prog Leasing for select products. Payment plans may be available for extensive repair services.
Are your technicians certified?
Our team holds certifications from Apple, Microsoft, and CompTIA. All technicians receive ongoing training to maintain expertise with the latest computer technologies and repair methods.
Videos
Reviews (32)
Sandra Dee
May 26, 2022 Report
My MacBook Pro quit. I went to their location and was met by a friendly knowledgeable staff. I was told they would need to do a diagnostic exam of my computer to determine it's issue. They advised me upfront of the cost of the exam, and further advised they would make no further repairs without consent from me. I agreed and left my computer. Within a couple of hours they called saying they had found the issue.

They gave me the exact cost to make the repair, and I agreed. The following morning I picked up my fully functioning computer for the exact price quoted. It was good to deal with people who did what they said they would do. I would recommend this business to people I know if they were to have computer issues. Thank you.
Dan Gilligan
May 22, 2022 Report
I have an apple Macbook Pro and has been giving me battery fits for several weeks, they had my proper battery in stock and had my battery changed out in less than 2 hours. Great job. On a personal not the Staff was incredible. my son who LOVES computers and technology completely nerded out in store and the staff were so incredibly helpful walking him through how much to save, quality, tech, and personal preferences. I will be returning for any computer issues in the future!
Dipali Patel
May 12, 2022 Report
I spilled water on my MacBook Pro, and managed to get the water out from under the screen, but one of the ports wasn't working anymore and I was worried there was still some water inside that would cause me problems down the road. Steve and Kyle were great in giving me a fair price to inspect my laptop and replace anything that needed to be replaced. I dropped it off Friday, they told me by Monday it would be fixed but Kyle put in some extra time so I could have it next day! Now it works perfect and it's all thanks to their hard work! Thank you!
Mitch Bishop
May 08, 2022 Report
After a long weekend trip, I started my Monday with my laptop refusing to come on. Took it to ComputerXpress to see if it was salvageable. Unfortunately, it wasn't but the guys her were able to save my files (both work and personal) and even gave me a great deal on another laptop. Very happy with ComputerXpress.
THOMPSiGN On Everything
Apr 10, 2022 Report
Knowledgeable, nice, fair and will work with you! Update: had to get repairs, they made recommendations, fixed it on the spot, taught me more stuff about PC care and management. This is why I drive out here from Orlando/Kissimmee. (Photos for attention, that's not my machine but is available at the shop)
Bill Nye The Nazi Spy
Mar 09, 2022 Report
I am typing this review from my custom-built PC that this place built. They did a fantastic job! Steve also hooked me up with a superb monitor for a perfect price! I'd recommend coming to this store if you ever need your PC built or if you need a monitor! I would give this place an 11/10 if I could.
Angelina Paleo
Mar 04, 2022 Report
Very Professional, Great Customer Service, Well Educated on ALL type of computer & office, communication was AWESOME! It's was worth the hour drive to location. Very happy with our final results in our gaming PC & computer that we bought. Definitely will recommend this place. Thank you for your services.
Rob Meador
Jan 15, 2022 Report
Extremely knowledgeable staff. Kyle was awesome and fixed my daughter's MacBook Pro, which I was afraid was a total loss. Thank you very much Kyle and the entire ComputerXpress team, I will definitely be back if I have any other computer issues. Great job and thanks again! By the way, they also have a good selection of previously owned Macs. Good to know in this age of limited supply and back-orders.
Rachel Reynolds
Jan 11, 2022 Report
I needed my computer cleaned and thermal gel replaced. It was running hot and fan was running on overdrive. They gave me one quote and I thought it was a bit high but I agreed because I needed it fixed and they had done it for me before. I was pleasantly surprised when they were done earlier than expected and was half the original estimate! They under promised but over delivered. I think that is the best way to do business as a small business owner myself.
Andrea Ravenelle
Dec 21, 2021 Report
I'm not the most computer savvy person but I've ALWAYS been treated with courtesy and respect. Any thing I've asked about has been explained so that any layman can grasp the answers! I would recommend this business to anyone who needs computer know how.
Tiffany R.
Dec 20, 2021 Report
So my laptop crashed and wouldn't come on again.so I thought I could YouTube how to fix it.word of advice-leave tech to the professionals lol. Steve was amazing and offered in store options for a used laptop, like new, but I couldn't afford that at the time. My laptop ended up staying there for a few months (wayyy longer than they usually allow) but he was so patient. I was able to buy my own portable hard drive and he just charged me for transferring my files.

End result, he did a great job and I was able to access all my valuable files that were years worth of storing on that laptop. No complaints.any computer related issues- I'll be back here and would definitely recommend.
Debora Kidwell
Nov 04, 2021 Report
These guys are AWESOME! Excellent service. Quick and efficient. They are also very nice, professional, and friendly. They helped me with all of my questions and helped me understand how to set up my new system once I got it home. I will never go anywhere else for any of my computer needs. I only gave 5 stars because it doesn't give me an option to give more.
Diana Hamilton
Oct 31, 2021 Report
Well worth the drive! Honest and quick. We came in looking to replace my daughter's laptop that had a broken screen, and Steven recommended we fix it instead. He could have easily sold us a new computer. Her laptop was ready the following day before she needed it for school on Monday. We'll definitely be back.
Beth McNabb
Sep 29, 2021 Report
Fast, friendly, knowledge expertise from Computer Xpress! Steve looked at what we needed, and he ordered the part. The fan arrived quickly, we.stopped in, Steve opened it up in front of us, and carefully and quickly replaced the part while we watched. He has been with the company for 6 years and was very proud of their growth and spoke well of the company. We hope not to need them again, but if we have any future computer issues, we will be back! Impressive! Good quality service, good value for the money.
Aislinn Hayes
Sep 22, 2021 Report
Steve was helpful, he has extensive knowledge about computers, and what I liked most about this store was that he made us feel comfortable. When I go to best buy, its near impossible to escape a conversation with a sales rep about a computer but when I went here, he was laid back and gave me room to breathe and didn't make me feel like I had to make any decisions. He informed me about every computer, explained to me how each one is different from the next and then let us decide. He also helped me on the phone afterwards when I had questions. I'll be a returning customer and I'll refer people to this store as well.
Cheryl Berlongieri
Sep 02, 2021 Report
My laptop stopped working and I was lost. My husband would have normally taken care of it, unfortunately he passed away 2 weeks ago. So I Google the best computer company near me. ComputerXpress was first with 4.9 - 5.0 star rating. I called and Steve said bring it in. Long story short he was professional, knowledgeable and extremely reasonably priced. Mine was dead, not worth fixing. So I had a newer laptop that afternoon. He went the extra mile for me. I was so happy to know that there's people like Steve out there that is truly honest and compassionate. I will be a customer for life. Thank you again.
C. B.
Aug 27, 2021 Report
Steve and his team are always awesome. They're skilled, professional, and down to earth. Prices could be better. I have had multiple laptops and desktops repaired here and I have always been satisfied with the work and price. As far as the used Apple equipment, their inventory all looks brand new. I personally would rather spend a little more at a trustworthy local place like this and be confident that I can trust the condition of the machine. Other places may have good sales, return policies, and warranties, so do your due diligence. If you do buy from ComputerXpress, you won't be disappointed.
Bob Goodwin
Aug 18, 2021 Report
I have been dealing with Computer Express for the past year, and they have consistently impressed me with their expertise and the services they offer. At my request, they built a brand new computer for me, from scratch, which has proven to be the best computer I have ever owned. In addition, their in-home service is superb. They are only just a phone call away, and always more than willing, to answer any questions and try to solve any problems one may encounter with the "mysterious" Windows operating system. Based upon my dealings with them, I gladly rate them as a 5 star business, and heartily recommend them to anyone in need of a professional, customer-friendly computer dealer.
Stoney Ford
Apr 12, 2020 Report
Talked with Steve. excellent customer service as he answered all my questions and helped me find the laptop that fit mine and my company's needs. I highly recommend these folks for all your computer needs be it buying a brand new unit, or fixing or upgrading your old one...
Clifton Wheeler
Mar 11, 2020 Report
I visited this store for a battery issue on my computer after another shop had kept me hanging for a month. They graciously listened to my problem and resolved the issue quickly.
Tabra L.
Feb 10, 2020 Report
My laptop was fixed in a short time. Everything went well. Great job and obviously they know a lot about all types of computers. I'd definitely return A+ experience
Elizabeth Bregler Cruz
Jan 17, 2020 Report
Extremely helpful and fast. My work pc died and they hooked me up with a newer laptop at a good price. Opened it up and was up and running immediately. They answered all my questions. Will definitely use then again! Steve was the best!
Robin Rignola
Dec 22, 2019 Report
I came in to have my hard drive replaced b/c it died. They had it done the same day. They were able to restore everything that I really needed. Not only that, everything was organized and my PC tower was even cleaned up. The speed was much faster with the new "small" hard drive and it feels like I have a new PC! :) I'd recommend any day! If you're a gamer they got ya there too!
Judy D.
May 10, 2019 Report
Steve did a great job with my laptop. The software problem was solved in an afternoon. He installed malware protection and ordered a part for a broken usb port. The part was there in a few days, and he repaired it right at the counter. Steve also gave great advice to solve internet issues at home. The service was worth every single penny. My four year old lap top is back to being the blazing fast reliable one I remember and love. Thanks Steve.
Kenneth B.
Apr 14, 2019 Report
Unlike the other computer repair places I have seen in the Pasco and Hillsborough vicinity, ComputerXpress is different. They have a much larger physical facility with several employees and do repairs on site and very quickly. In my last visit;, turn around was 1 day even though they had to order parts. In addition they have a very large show room of refurbished computers for sale and also will custom build laptops and desktop computers to order.

What made the main difference to me was how friendly and knowledgeable the staff was. This was a very different experience than I had at the one time I went to Best Buy for a repair or other local Brandon places that had to ship the computers to another facility. Highly recommended and worth the drive even if you don't happen to live in Lakeland.
Stephanie Snyders
Aug 23, 2018 Report
Extraordinary small town customer service. Management and employees know customers names. My boyfriend and I are repeat customers due to the outstanding staff and quality products at ComputerXpress. The prices are even reasonable. Weve purchased a Mac desktop we are extremely satisfied. I was even able to sweet talk the gentleman in charge to give me the Mac desktop with the legit Apple mouse! Also, I had a cracked iPhone screen and ComputerXpress fixed to sweet perfection, like new. Love this team, love this store!!! Highly recommended!!!
Sandi Opalinski
Aug 11, 2018 Report
I wish there were more stars! Steve was amazing in saving my data and helping me to select a new computer ! ComputerXpress offers highly professional service for computers and every aspect of customer service! They madecwhat could have been a devastating experience a vet positive experience. Cost and time for service was excellent! I really am impressed with this business and everyone who worked with us especially Steve! Thank you!!!!
J. S.
Nov 23, 2016 Report
These folks are real professionals. I needed a repair for my HP laptop and brought it to them on Tues afternoon and got it back Wed near lunch. They replaced my hard drive very reasonably. Their store is loaded with computers and various other electronics. They had quite a few people when I picked up and everyone was getting taken very well. I will use them again if needed. Thanks Steve and Keith and the other guy :
Sharon W.
Jun 30, 2016 Report
I just moved to Mulberry, Fl. and my monitor decided not to work, after asking relatives about someplace to get the computer fixed I took it to ComputerXpress. They were very nice on the phone. Took it in and was very pleasantly surprised when they called and said it was done and nothing major was wrong with it. Only charged to check out the computer, which was very nominal. These are some really honest guys, and very reasonable, and fast!

I They have made a customer for life! Being new in the area I was really happy to find somewhere to take my computer that I can trust. Good going guys, and you will definitely see me in the future. Would recommend them to everyone that needs computer work done fast and reasonably.
Melanie Seigler
I had the pleasure meeting one of their techs today. We had some issues at our business with the main computer. Prompt, professional and reasonable prices. I would recommend them to anyone. Thank you for everything!
Summer Michelle
Best experience I've ever had in a computer store! If you are looking for great and friendly service and tired of feeling rushed this is the place to go!!
Keith Swinney
Had an issue with an employee that caused me to have to bring my computer to ComputerXpress. They had to basically crash, reset and save files at the same time. They had my computer done the next day with new software installed and ready to go. Service was friendly and prompt an at a price much lower than other places I called. If you have a computer issue or questions, I would highly recommend ComputerXpress!