Business Details
3 Years
experience
Emergency
services
Your Trusted IT Support Partner in St. Paul
ByteWise / PC 911 has been providing personalized computer repair and IT solutions since 2023. Our founder, Frank Brandon, brings decades of hands-on experience in hardware diagnostics, software configuration, and data security. We specialize in resolving complex technical issues through tailored approaches that prioritize client needs and system performance. Our services span PC and Mac hardware repairs, operating system installations, virus removal, email configuration, and smartphone optimization. We emphasize transparency in all interactions, offering clear explanations of technical processes and solutions. Our commitment to rapid response times ensures minimal downtime for clients facing urgent computer crises.By staying current with evolving technologies, we deliver reliable solutions that address both immediate problems and long-term system health. Our approach combines technical expertise with personalized service to demystify technology for users of all skill levels. We maintain strict ethical standards in all operations, focusing on client education and preventive maintenance strategies. Our track record demonstrates consistent success in resolving technical challenges while maintaining clear communication throughout the service process.
Services
PC Hardware Repair
Virus Removal
Windows Installation
Email Configuration
Mac Maintenance
Smartphone Setup
Data Recovery
System Upgrades
Security Software
Emergency Support
Details
- Year established: 2023
Highlights and features
- We offer 25+ years of hands-on computer repair experience
- Our team provides immediate emergency response for critical system failures
- We specialize in matching Windows versions to hardware capabilities
- We implement proven virus removal and prevention strategies
- Our technicians perform delicate laptop hardware repairs and upgrades
Services
PC Hardware Repair
Specialized diagnostics and repair of desktop and laptop hardware components. Services include power supply replacement, hard drive recovery, and solid-state drive upgrades. Our technician performs delicate laptop repairs while maintaining component integrity. We evaluate system requirements to recommend cost-effective hardware solutions tailored to client needs.
Virus Removal
Comprehensive elimination of viruses, spyware, and other malicious software. We implement complete system scans, remove persistent infections, and install protective software. Our process includes security configuration to prevent future attacks while maintaining system performance and data integrity.
Windows Installation
Professional installation and configuration of Windows operating systems. We match appropriate Windows versions to hardware capabilities, perform clean installations, and migrate user data. Our service includes driver installation and system optimization for stable, efficient operation tailored to client software requirements.
Email Configuration
Complete email client configuration for Outlook, Thunderbird, and webmail interfaces. We set up IMAP/POP protocols, configure security settings, and ensure seamless synchronization across devices. Our service includes troubleshooting connectivity issues and optimizing email management systems.
Smartphone Setup
Android device configuration and optimization services. We assist with email integration, contact management, app synchronization, and data transfer between devices. Our support includes teaching effective smartphone usage techniques to maximize device functionality for personal and business applications.
People
Frank Brandon
Owner / Senior Technician
Frank Brandon has over 25 years of experience in computer repair and IT support. He specializes in hardware diagnostics, operating system installations, and mobile device configuration. His expertise includes resolving complex technical issues while maintaining clear client communication throughout the repair process.
Questions
What computer repair services do you offer?
We provide PC and Mac hardware repairs, Windows installations, virus removal, email configuration, smartphone setup, data recovery, and system upgrades.
Do you offer emergency computer repair?
Yes, we provide immediate assistance for critical system failures and data loss emergencies.
Can you help with Windows version compatibility?
Our technicians specialize in matching Windows versions to your hardware capabilities for optimal performance.
Do you repair laptop hardware?
Yes, we perform delicate laptop repairs including power supply replacement and RAM upgrades.
How do you handle virus removal?
We use proven methods to completely eliminate malware and install protective software to prevent future infections.
