Business Details
20 Years
experience
Emergency
services
Your Trusted IT Partner in Franklin, TN
Tech Pros has been delivering comprehensive IT solutions since 2006, evolving from a local computer repair shop into a full-service technology partner for businesses and residents across Middle Tennessee. Our team combines deep technical expertise with a commitment to integrity, offering managed IT services, data recovery, network security, and computer repair tailored to each client's unique needs. With a state-of-the-art facility in Franklin and on-site service capabilities, we prioritize proactive solutions that minimize downtime and maximize efficiency. Our proprietary diagnostic processes and customer-centric approach have earned us a reputation as the region's most trusted technology service provider. Backed by decades of combined experience, our certified technicians handle everything from routine maintenance to complex system overhauls.We maintain 24/7 network monitoring for business clients while providing personalized support for residential customers. Our philosophy remains rooted in the belief that technology should empower businesses without creating unnecessary complications. Through strategic acquisitions and organic growth, we've expanded our service offerings while maintaining the personalized service that defined our early years. Our investment in cutting-edge tools and continuous staff training ensures we stay ahead of emerging technology challenges. With multiple service channels including in-store, on-site, and remote support options, we provide flexible solutions that adapt to our clients' evolving needs.
Services
Managed IT Services
Data Recovery
Computer Repair
IT Consulting
Cloud Computing
Network Security
VOIP Phone Systems
Remote Support
Virtualization Solutions
Offsite Backup
Details
- Year established: 2006
Highlights and features
- We offer 24/7 network monitoring for business continuity
- Our proprietary diagnostic system ensures accurate repairs
- Certified technicians with industry-specific expertise
- Proactive maintenance prevents technology emergencies
- Local service with regional coverage across Middle Tennessee
What people say
Fantastic service
Professional technicians
Prompt responses
Patient explanations
Highly recommend
Services
Managed IT Services
Our Complete Managed Solutions provide comprehensive IT oversight including network security, desktop management, and system monitoring. Businesses benefit from 24/7 technical support and proactive maintenance that prevents disruptions. Our team handles all aspects of technology infrastructure, allowing clients to focus on core operations while we ensure optimal system performance.
Data Recovery
Tech Pros' data recovery services utilize advanced laboratory equipment to retrieve lost information from damaged storage devices. Our technicians employ specialized techniques to recover critical business data and personal files. With proper handling and state-of-the-art tools, we maximize recovery success rates while maintaining strict data confidentiality protocols for sensitive information.
Computer Repair
We diagnose and fix hardware and software issues for both residential and business computers. Our proprietary diagnostic system identifies problems efficiently while our repair process maintains data integrity. Services include virus removal, performance optimization, and component replacement using quality parts. Technicians explain repairs clearly and provide preventive maintenance advice.
Remote Support
Our remote support service provides immediate technical help through secure internet connections. Customers connect with technicians who diagnose and resolve issues without onsite visits. The service includes step-by-step guidance, software troubleshooting, and system optimization. Available during regular business hours with scheduling options for urgent needs.
IT Consulting
We offer strategic IT guidance for businesses seeking to optimize their technology infrastructure. Services include system audits, security assessments, and technology roadmap planning. Our consultants help organizations implement cost-effective solutions that align with business goals. We provide expert recommendations on hardware/software investments and network architecture improvements.
People
David Molteni
Lead Technician
David combines deep technical knowledge with clear communication, explaining complex issues in understandable terms while delivering efficient solutions for business and residential clients.
Jay Clements
Director of First Impressions
Jay manages client interactions with professionalism, ensuring every customer receives personalized attention and timely service coordination from initial contact through service completion.
Questions
What IT services do you offer for businesses?
We provide managed IT services, network security, cloud solutions, data backup, and 24/7 system monitoring tailored to business needs.
Do you offer emergency computer repair?
Yes, we provide urgent repair services for critical computer issues with priority scheduling for business clients.
Can you help with data recovery?
Our specialized lab recovers lost data from damaged drives using advanced recovery techniques and equipment.
Do you serve areas outside Franklin?
We serve all of Middle Tennessee including Nashville, Brentwood, Murfreesboro, and surrounding communities.
What payment methods do you accept?
We accept major credit cards, business checks, and electronic transfers. Payment options available at time of service.
Reviews (3)
Steve M.
Jul 14, 2017
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These guys are legit. I had an issue with my personal laptop and they fixed it with 24 hrs. Super professional, knowledgeable and explained everything they did in a way I could understand.not some computer jargon. A little pricey, but who cares.problems fixed and all is good. Nice work fellas!
Katie B.
Sep 24, 2012
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I am SO happy to have found these guys! My normal IT guy is on the West Coast, so after dealing with him on several issues remotely, we decided I needed local support. I Called Tech Pros, they were able to come out the same day, amazing! They got me up and running while waiting for new equipt. to be shipped from my SoCal IT guy, which they later installed for me. I feel comfortable having them coordinate with my West Coast office. they have shown they are very capable. Another plus; their pricing is very reasonable as well. I will definitely use them again for future issues, recommendations as well as purchases. Thanks much.
Robert S.
Apr 22, 2011
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These guys are awsome doing there job. I go there to get parts and they help me if i run into problems. They are in Franklin and Columbia.
