Business Details
19 Years
experience
Expert IT Support and Computer Repair Services
Tech Junkies has been delivering expert IT support since 2007, serving Western Kansas residents and businesses. Our mission is to streamline technology operations through customized solutions that enhance productivity and reduce risk. With over 16 years of experience, we specialize in diagnosing and resolving complex computer issues while prioritizing data security and client communication. Our team of certified technicians provides flat-rate pricing for transparent service, ensuring no hidden fees during repairs. We offer tailored hardware, software, and network solutions designed to meet individual client needs. Our commitment to open communication keeps clients informed throughout the repair process.We protect client data through rigorous backup protocols during all service engagements. Our fast response times and quality assurance processes ensure reliable, efficient service delivery. As a locally trusted provider, we combine technical expertise with personalized support to build lasting client relationships. Our focus on education empowers clients to better understand their technology systems. This combination of experience, transparency, and client-centric approach has made us a preferred technology partner in the region.
Services
Computer Repair
IT Support
Gaming PCs
Home PCs
Hardware Repairs
Software Support
Data Protection
Screen Repairs
Residential Care Plans
Details
- Year established: 2007
Highlights and features
- We have 16 years of experience in computer repair and IT support
- Our team provides fast response times and efficient repair processes
- We offer transparent flat-rate pricing with no hidden fees
- We implement rigorous data backup and protection protocols
- We maintain open communication throughout the repair process
What people say
Patient and professional
Fast and efficient
Never condescending
Clear communication
Highly recommend
Services
Computer Repair
Our expert technicians diagnose and fix hardware and software issues for desktops, laptops, and notebooks. We handle virus removal, component replacements, and system optimizations. Our repair process includes data backup protocols to protect your valuable information during service.
IT Support
We provide comprehensive IT support for businesses and residential clients, including network setup, system maintenance, and remote troubleshooting. Our team ensures your technology infrastructure remains secure and operational with proactive monitoring and timely interventions.
Gaming PCs
We design and build high-performance gaming computers tailored to your specific requirements. Our custom rigs feature cutting-edge components for optimal gaming performance and include full system testing and warranty support for long-term reliability.
Data Protection
Our data protection services include backup solutions, encryption, and recovery planning. We implement robust security measures to safeguard your digital assets against hardware failure, malware, and accidental deletion during repair processes.
Hardware Repairs
We repair all computer hardware components including motherboards, power supplies, and storage devices. Our technicians use diagnostic tools to identify issues and replace faulty components with quality parts, ensuring optimal system performance.
Questions
What services does Tech Junkies offer?
We provide computer repair, IT support, hardware sales, software support, data protection, and customized gaming/home PCs.
Do you offer flat-rate pricing?
Yes, all our services and products come with transparent flat-rate pricing with no hidden fees.
How long does a typical repair take?
Most repairs are completed within 24 hours, with urgent cases prioritized for faster turnaround.
Do you serve both residential and business clients?
Yes, we provide customized technology solutions for both individual consumers and business operations.
How do you protect customer data during repairs?
We implement rigorous backup protocols to ensure data security during all repair processes.
Reviews (6)
Dylan Jacobs
Jun 11, 2022
Report
Awful experience. I took my computer for a diagnostic and was told my graphics card was bad, all fine. I ordered a new one and installed it and my computer still didnt power on. After calling them to say the issue wasnt resolved I was told I'd be charged $100 for them to "fix" it. I took the computer back down and asked that they put in their GPU and show me that the computer powered on. I get a call that now my power supply is bad and I asked if they checked it any, they wanted another $75 for a separate diagnostic.
After declining that and bringing home my computer I find that they never plugged a cable back in into the back of the power supply. I plugged it in and the pc powered right up. Lazy work and not at all trying to help the customer. If you care about your computer take it somewhere else
After declining that and bringing home my computer I find that they never plugged a cable back in into the back of the power supply. I plugged it in and the pc powered right up. Lazy work and not at all trying to help the customer. If you care about your computer take it somewhere else
Jonathan Barba
May 20, 2022
Report
My daughter's computer crashed the week before finals. Needless to say, she was stressed and in a panic. We call Tech Junkies and brought the computer to them that very same day. They had it overnight, fixed the problem, and got my daughter back on her way. Great experience. Thank you.
Deb Bowen
May 15, 2022
Report
Tech Junkies saved the day for me! My computer crashed-died this morning while I was on a zoom Critical Care nursing Symposium for continuing education credits. I need these CEU's to renew my Registered Nurse license. Tech Junkies had a computer for me to purchase! They transferred all my apps and required material from the dead computer to my new computer! I didn't miss out! Thank you so much Tech Junkies!
Sara McWhirter
May 10, 2022
Report
Computer went down while helping family that lost their home and farm in the 4 County Fires. They worked with me, so I could get it back to going. I was traveling back and forth. Thank You for your fast service.
Anne A.
Apr 20, 2022
Report
These guys help build my new gaming PC and helped re-order parts that were delivered dysfunctional. Really Great customer service would recommend!
Kev K.
Feb 22, 2022
Report
Great workers and usually great work performed. The owner isn't the best, but its a great place for computer or laptop repair or purchase. Hays store is the best and Mitch is the man!
