Business Details
24 Years
experience
Expert IT Services and Computer Repair in Amherst
LeftClick delivers expert IT solutions tailored to businesses and individuals in Amherst, MA. Our team specializes in system diagnostics, computer repair, and business support, prioritizing rapid issue resolution for networks, servers, and client deployments. With a focus on personalized service, we combine technical expertise with a deep understanding of client needs to ensure optimal system performance. Our certified technicians provide onsite support, data recovery, and hardware repairs, addressing challenges from single devices to enterprise-level infrastructures.Committed to transparency and communication, we empower clients with reliable solutions that minimize downtime and maximize efficiency. Whether managing complex IT environments or resolving individual device issues, our approach emphasizes proactive problem-solving and long-term client partnerships. Operating since 2002, we maintain a client-centric philosophy rooted in technical excellence and responsive service delivery.
Services
System Diagnostic
Computer Repair
Business Support
Onsite Support
Data Recovery
Details
- Year established: 2002
Highlights and features
- Our team consists of certified experts with extensive IT experience
- We provide needs-based solutions tailored to individual business requirements
- We ensure rapid issue resolution for critical IT infrastructure
- We offer personalized onsite technical support for complex challenges
- We combine technical expertise with transparent communication
Services
System Diagnostic
Our system diagnostic service identifies performance issues across single devices or enterprise networks. We audit infrastructure, diagnose hardware/software problems, and recommend solutions to optimize efficiency. This service helps businesses prevent downtime through proactive maintenance and tailored architectural improvements.
Computer Repair
We repair Macs, PCs, laptops, and servers with hardware replacements and software troubleshooting. Our technicians handle screen repairs, component replacements, virus removal, and data recovery. This comprehensive service restores device functionality while preserving critical business data.
Business Support
Our business support ensures continuous operation of corporate IT systems. We maintain networks, servers, and storage solutions while providing rapid response to technical issues. This service includes remote monitoring and needs-based strategies to align IT infrastructure with organizational goals.
Onsite Support
Technicians provide direct assistance at client locations for complex technical challenges. This personalized support covers system setup, troubleshooting, and staff training. Onsite visits ensure immediate problem resolution while minimizing business disruption during critical operations.
Data Recovery
We specialize in retrieving lost or corrupted data from damaged storage devices. Using advanced tools, we recover files from failed drives and compromised systems. This service includes preventive strategies to protect against future data loss incidents.
People
Kelly Albrecht
Founder
Kelly established LeftClick with a vision for accessible IT solutions. With 20+ years in technical support, he focuses on strategic growth and client relationships while maintaining hands-on involvement in complex projects.
Barry Benham
Senior Technician
Barry leads technical operations with expertise in network infrastructure and system architecture. He specializes in enterprise-level troubleshooting and has implemented IT solutions for regional businesses over 15+ years in the field.
Brian DeGregorio
Technician
Brian handles hardware repairs and onsite diagnostics. With A+ certification and 8 years of experience, he excels at rapid problem resolution for desktop systems and peripheral devices across commercial and residential clients.
Ember Albrecht
Technician
Ember specializes in data recovery and software troubleshooting. She supports both Mac and Windows environments, focusing on user-friendly solutions for small businesses and individual clients since joining the team in 2018.
Questions
What IT services does LeftClick offer?
We provide system diagnostics, computer repair, business IT support, onsite technical assistance, and data recovery services for businesses and individuals in Amherst.
Do you support both Mac and PC systems?
Yes, our technicians repair and maintain both Mac and Windows devices, including laptops, desktops, and servers for personal and business use.
Are onsite visits available for technical support?
We offer onsite support for complex issues requiring direct technician assistance. Schedule a visit through our service ticket system or by phone during business hours.
What payment methods do you accept?
We accept major credit cards and business checks for service payments. Payment terms for corporate clients can be arranged through our billing department.
Reviews (4)
Callie Harry
Sep 10, 2021
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My HP laptop got drenched and wouldn't even turn on anymore, they had it fixed way faster than expected, and its working perfectly again - so grateful for the friendly staff and excellent service.
Jess Flohr
Jun 16, 2021
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Found this place because of a good Google review about repairs for a MacBook Pro with water damage - I would also highly recommend them for their prompt service, helpful advice, and relatively affordable repairs for what would be diagnosed as you-need-a-new-laptop at an Apple store. They also took good Covid-19 precautions when dealing with the drop off and pick up of the laptop. The refurbished parts they used to replace the water damaged ones look almost brand new and my laptop works great! They also made the user profile picture a seasonal gingerbread person, which isn't super relevant but was cute.
Sheldon Ross
Nov 13, 2020
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I brought my son's gaming laptop in for diagnosis, I was told about the initial diagnostic fee, and a rough estimate of what it would cost to remedy the problem depending on what was found in the diagnostic phase. I was told repair time would be 2-3 days because of the pandemic. The actual charges(270.) far exceeded the initial cost prediction. (150.) They were willing to lower one charge because my laptop "was not an Apple product" There were consistent vague responses about the problem and solution leaving me feeling they didnt have a firm grasp of what to do -and/ or were not prioritizing this job.
There was no hardware problem found, so no parts replacement were needed. I had to call numerous times to get an update and job completion estimate. Each estimate, and promises to call back were not followed through. The repair took a week - and probably was only completed because we bugged them several times.
There was no hardware problem found, so no parts replacement were needed. I had to call numerous times to get an update and job completion estimate. Each estimate, and promises to call back were not followed through. The repair took a week - and probably was only completed because we bugged them several times.
Ggr
Jan 13, 2019
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I brought my laptop to Left Click because it wouldn't boot. They were friendly, respectful, and polite, unlike their competitors, and told me several different things that might be the problem (unlike their competitors who seemed to think there was only 1 or two things worth checking, and just waned to sell me a new machine instead of even trying to fix my old one like I wanted), and made every effort to help me. I would go back for further help in the future, if needed.
