Business Details
20 Years
experience
Expert Computer Repair Services in Chicopee, MA
Founded in 2006, PC Steven has established itself as a trusted computer repair service in Chicopee, Massachusetts. With over two decades of hands-on experience in computer diagnostics and repair, our owner-operator Steven Schaeneman combines formal training from Springfield's Urban League program with practical expertise to deliver precise solutions. We specialize in virus removal, hardware upgrades, data recovery, and custom PC builds, prioritizing accurate diagnostics to resolve issues efficiently.Our commitment to customer satisfaction is reflected in our no-upfront-payment policy, 90-day workmanship warranty, and emphasis on data protection throughout the repair process. Unlike larger retail chains, we offer personalized service with same-day or next-day turnaround for most repairs, ensuring clients receive both technical expertise and individualized attention.
Services
Virus Removal
Data Recovery
SSD Upgrades
Laptop Repair
Custom PC Builds
Operating System Installation
Hardware Diagnostics
Network Troubleshooting
Gaming Computer Repair
Computer Tune-Ups
Details
- Year established: 2006
Highlights and features
- We offer 20+ years of specialized computer repair experience
- Our correct diagnosis process saves clients time and money
- No upfront payments required until repairs are completed
- 90-day workmanship warranty on all repair services
- Guaranteed data protection during the entire repair process
What people say
Expert diagnostics
Quick turnaround
Data recovery success
Knowledgeable technician
No hidden fees
Services
Virus Removal
Our comprehensive virus and malware removal service eliminates harmful software from your system. Using advanced tools and techniques, we ensure complete eradication of threats while preserving your important data. Clients benefit from improved system performance and enhanced security against future infections.
Data Recovery
We specialize in retrieving lost or damaged data from failed storage devices. Our technicians employ specialized equipment and cleanroom procedures to recover information from physically damaged drives. Customers receive their recovered files on reliable storage media with guidance on proper data backup practices.
Hardware Upgrades
From SSD installations to RAM upgrades, we enhance computer performance through targeted hardware improvements. Our service includes component selection, installation, and optimization for maximum system efficiency. Clients experience significant speed improvements while extending their device's useful lifespan.
Laptop Repair
We address complex laptop issues including screen replacements, power jack repairs, and motherboard diagnostics. Our specialized tools and experience with various models ensure precise repairs. Customers receive functional devices with warranties covering both parts and labor.
Custom PC Builds
We construct high-performance custom computers tailored to specific needs. Using premium components like Antec cases and power supplies, we create systems optimized for gaming or professional applications. Clients receive fully configured machines with pre-installed software and complete setup assistance.
People
Steven Schaeneman
Owner Technician
Steven Schaeneman has provided computer repair services in Western Massachusetts since 2006. With formal training from Springfield's Urban League program and extensive hands-on experience, he specializes in accurate diagnostics and efficient repairs while maintaining a strong focus on customer education.
Questions
What computer repair services do you offer?
We offer virus removal, hardware upgrades, data recovery, laptop repairs, custom PC builds, operating system installations, and network troubleshooting services for both residential and business clients.
How long have you been in business?
PC Steven has been serving Chicopee and surrounding areas since 2006, with owner-operator Steven Schaeneman bringing over 20 years of computer repair experience to each service call.
How do you handle customer data during repairs?
We implement guaranteed data protection measures during repairs. Customers are advised to back up data beforehand, and we provide secure handling procedures to prevent data loss or unauthorized access.
What payment methods do you accept?
We accept cash, major credit cards, and checks for completed repair services. No upfront payments are required until repairs are successfully completed and verified by the customer.
Do you offer any warranty on repairs?
Yes, we provide a 90-day workmanship warranty on all repairs. Many replacement parts also come with manufacturer warranties ranging from 1 to 5 years.
Are your repair services available outside regular hours?
We operate Monday through Sunday from 7:00 AM to 7:00 PM, including holidays, to accommodate client schedules and provide timely computer repair solutions.
Reviews (4)
Lisa Conway
Jul 17, 2021
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The person working here had my laptop fixed within 3 hours. It would not turn on at all it was dead. I had all my friends try to fix it and they are good with computers a few even work in IT. He charged me $50, he said something had to be reset on the board? I was so happy and relived, I will never go anywhere else.
John Leclair
Jun 14, 2021
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I just got my granddaughters laptop computer from pc Steve computer repair I gave it to him two days before Xmas for a charging system he had fixed it in less time than every computer place I called and his price was a hell of lot better than everyone I called I have another computer I will be bringing to him.
Roberta B. Johnson
Jan 06, 2021
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Steven used his knowledge to get my computer operating quickly. He also answered all my questions. I recommend him highly.
Derek Gonzalez
Dec 27, 2020
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I had an issue with my Pc and without even coming in to see him he was able to fix my problem, he was extremely nice and professional if I ever need my Pc looked at I'll definitely know to go to him
