Business Details
30 Years
experience
Your Trusted IT Partner in Wilder, KY
NKOL delivers comprehensive IT services tailored to businesses of all sizes in the Greater Cincinnati and Northern Kentucky area. Founded in 1996, we specialize in managed IT support, cybersecurity, network infrastructure, and web hosting solutions. Our mission is to empower clients with reliable, forward-thinking technology services that minimize downtime and allow them to focus on core operations. With over 25 years of experience, we prioritize integrity, accountability, and excellence in every project.Our team stays ahead of technological advancements to provide innovative solutions that align with evolving business needs. We work closely with clients across industries such as law, finance, education, and government to deliver customized IT strategies. Our commitment to personalized service has earned us long-term partnerships and a reputation as a trusted IT provider in the region.
Services
Managed IT Services
Cybersecurity Solutions
Network Infrastructure
Web Hosting
Technical Support
Server Backup
Hardware Procurement
Security Training
Cloud Services
Phishing Protection
Details
- Year established: 1996
Highlights and features
- We provide personalized, local IT support tailored to Cincinnati and Northern Kentucky businesses.
- Our Advanced Security suite offers real-time threat detection and proactive cybersecurity measures.
- We deliver end-to-end IT management from hardware procurement to ongoing maintenance.
- Our team has over 25 years of experience in managed IT services and infrastructure solutions.
- We offer 24/7 system monitoring paired with responsive business hours help desk support.
What people say
Exceptional service
Prompt to fix issues
Knowledgeable and diligent
Friendly staff
Great customer service
Services
Managed IT Services
Our 24/7 system monitoring and proactive IT support ensure businesses maintain uninterrupted operations. We handle endpoint management, network health checks, and IT strategy consulting to align technology with organizational goals. Clients benefit from reduced downtime and expert management of their digital infrastructure.
Business Security Solutions
Advanced threat detection and response systems protect against evolving digital risks. Our services include firewall management, email encryption, and security awareness training to strengthen organizational defenses. Real-time monitoring safeguards endpoints, servers, and network perimeters against cyber threats.
Technology Infrastructure
We design and deploy scalable hardware and network systems tailored to business requirements. Services include server procurement, onsite installation, and network configuration for optimal performance. Ongoing maintenance ensures infrastructure remains updated and operational.
Web Hosting
Reliable Linux and Windows hosting options with 24/7 threat management. Plans include WordPress installation, cPanel access, and Softaculous script packages. Backup and continuity features protect websites, business apps, and remote access solutions.
Advanced Security Suite
Comprehensive protection including secure password management, phishing filters, and DNS threat blocking. Email encryption and workstation hard drive encryption safeguard sensitive data. Monthly security training builds organizational awareness against cyber threats.
People
Ben Hanks
CEO
Ben Hanks leads NKOL with over 25 years of IT industry experience. He acquired the company in 2006 and focuses on strategic growth while maintaining client relationships.
David Gautraud
President & COO
David Gautraud joined NKOL in 2003 and became a full partner in 2019. He oversees daily operations and technical service delivery for complex business environments.
Questions
What IT services does NKOL offer?
We provide managed IT services, cybersecurity solutions, network infrastructure management, web hosting, and technical support for businesses in Greater Cincinnati and Northern Kentucky.
Does NKOL offer 24/7 IT support?
Yes, we provide 24/7 system monitoring with responsive help desk support during business hours for critical IT issues.
What cybersecurity solutions are available?
Our Advanced Security suite includes threat detection, email encryption, phishing filters, DNS filtering, and security awareness training programs for employees.
Do you serve small businesses?
Yes, we offer tailored IT solutions for businesses of all sizes, including hardware procurement, network setup, and ongoing technical support.
What areas do you serve?
We primarily serve businesses in Greater Cincinnati and Northern Kentucky, providing both remote and on-site IT services.
Reviews (5)
Charles Wimsatt
May 19, 2021
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NKOL under the leadership of Ben Hanks and Dave Gautraud has provided top notch products and support for our business for over 20 years. Honestly, I have no idea how our organization could have successfully evolved technologically without their expertise. Of all the vendors we've used, they rank at the very top.
Karen Class
Feb 02, 2021
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NKOL is amazing! They always know exactly what we need at New Hope Center and how to make it work They are very professional, knowledgeable, efficient, prompt and great to work with!
Adam Markesbery
Jan 12, 2021
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I have used NKOL for several years for all of my Network and IT processes for my business. They are the best, hands down. The whole team is professional, courteous, honest, and very knowledgeable. There is no one better to service your business' IT needs!
Ann Erickson
Nov 17, 2019
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Very impressed with the level of service NKOL provides. We observed a high level of integrity in their business. They delivered exactly what we asked for quicker than we thought it could be done. Would not hesitate to recommend them.
Sharon Lathrop
Oct 25, 2019
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Over my head with all the Mumbo Jumbo's they talk. Just can't keep up with technology terminology but I do try did not make a purchase I was just too confused says left the store empty-handed but money in my pocket good luck if you go here
