Business Details
50+ Years
experience
Emergency
services
Your Trusted IT Partner in Cincinnati, OH
Greater Cincinnati Computer has been serving the Cincinnati and Northern Kentucky community for over 30 years, providing fast and reliable computer repair and service with clear explanations clients can understand. Our team offers on-site and in-store solutions tailored to meet diverse technological needs, from simple memory upgrades to complex network installations. With expertise dating back to the Windows 3.x era and DOS, our MCSE-certified technicians deliver professional networking services, including server configuration and security management. We specialize in data recovery with a 95% success rate, handling cases ranging from virus damage to RAID array failures. Our commitment to quality extends to hardware sales, offering new and used computer parts, software, and custom-built systems with warranties.We prioritize seamless operations for businesses, minimizing downtime through efficient repairs and consultations. Payment flexibility is ensured through acceptance of major credit cards, checks, and cash, with transparent billing in 15-minute increments. Located in Historic Silverton, we provide convenient access to Cincinnati suburbs and offer pickup/delivery services when needed. Our pricing structure includes competitive hourly rates for services like server work, PC repairs, and remote support. We maintain a focus on client education and satisfaction, ensuring technical solutions are communicated in accessible terms.
Services
Data Recovery
Computer Repair
Networking Services
Virus Removal
Hardware Sales
Remote Support
Server Configuration
System Upgrades
Software Installation
Backup Solutions
Details
- Year established: 1974
Highlights and features
- We have 30+ years of experience in Cincinnati's IT services market
- Our MCSE-certified technicians handle complex network installations and security
- 95% data recovery success rate with rapid diagnostic capabilities
- Offer both on-site and in-store service options for business continuity
- Accept multiple payment methods with transparent billing practices
Services
Data Recovery
Our data recovery specialists handle failed hard drives, RAID arrays, and external media with a 95% success rate. We diagnose issues within 24 hours and complete recoveries within 48 hours for Windows systems ranging from legacy OS to Windows 10. Clients receive clear status updates throughout the process.
Computer Repair
We repair desktops, laptops, and servers with options for in-store or on-site service. Our technicians address hardware failures, software issues, and performance optimization while providing plain-language explanations of required fixes and preventive measures for business and personal systems.
Networking Services
From small office networks to enterprise server configurations, our MCSE-certified team designs and implements secure network infrastructures. Services include workstation integration, T1 line installation, and security protocol configuration to ensure reliable connectivity and data protection.
Virus Removal
Our technicians eliminate viruses, spyware, and ransomware from infected systems while preserving critical data. We implement protective measures against future threats and educate clients on safe computing practices to maintain system integrity post-removal.
Hardware Sales
We offer new and used computer components, printers, and peripherals with GCC warranties. Our inventory includes legacy parts for older systems and cutting-edge components for custom-built machines, ensuring optimal performance for both personal and business computing needs.
Questions
What computer repair services do you offer?
We provide desktop and laptop repairs, virus removal, data recovery, networking solutions, and hardware upgrades for both residential and business clients in Cincinnati and Northern Kentucky.
How quickly can you recover lost data?
Most data recovery diagnostics are completed within 24 hours, with actual recovery taking up to 48 hours after diagnosis. We handle various failure scenarios including mechanical issues and accidental deletions.
Do you offer on-site technical support?
Yes, we provide on-site service for businesses with options for server maintenance, network installations, and system troubleshooting by our MCSE-certified technicians within the Cincinnati area.
What payment methods do you accept?
We accept Visa, MasterCard, Amex, Discover, checks, and cash payments. A 3% processing fee applies to credit/debit card transactions through our online payment portal.
Are your technicians certified?
Our team includes MCSE-certified professionals with 20+ years of experience handling complex network configurations, server security, and enterprise IT solutions for Cincinnati businesses.
Reviews (7)
Andrew Pier
Apr 20, 2022
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Had an issue with my Wi-Fi and could not get any connections working. They were very helpful and solved my problem in less than 5 minutes, great people very knowledgeable!
Tom Raptis
Aug 06, 2021
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Outstanding customer service. Highly recommended. They fixed my laptop using my own spare parts, a very good deal.
Kei E.
Jul 10, 2021
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Very helpful! My acer laptop arrived dead upon delivery from Amazon and they helped me reset it so I could return it with a peace of mind.
Dana Puckett
Nov 27, 2020
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I took my iPhone 7 Plus there to have the screen replaced that was cracked. Everything on my phone worked EVERYTHING. When I got it back the earpiece and speakerphone did not work. I put Bluetooth on and was able to call them and tell them. The tech said bring it back and they would look at it. After sitting there for about 40 minutes he tells me that this is just a defect from apple on their audio chip.
That they can fix it for around another $100. After doing a little research I found out this happens when replacing the screen if you do not remove the old screen correctly. He spent time researching when I made my last calls is about all he did in the 40 minutes he had my phone. I do not recomend using this guy at all. He has no idea what he is doing and tries to lie his way out of trouble. its a shame I had so much work I would have gotten for him. My bike club is always cracking screens. I hope everyone reads this so buyer BEWARE.
That they can fix it for around another $100. After doing a little research I found out this happens when replacing the screen if you do not remove the old screen correctly. He spent time researching when I made my last calls is about all he did in the 40 minutes he had my phone. I do not recomend using this guy at all. He has no idea what he is doing and tries to lie his way out of trouble. its a shame I had so much work I would have gotten for him. My bike club is always cracking screens. I hope everyone reads this so buyer BEWARE.
Martha Bird
Feb 04, 2020
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Greater Cincinnati Computer is professional and trustworthy. The first time I used their service I called Jim and he had his team transfer material from an older PC to a newer laptop; there were no hitches. The price was reasonable. All my questions were answered. This week, Steve worked with me remotely to reinstall my printer/scanner to work with Windows 10; he helped me with software I had installed as well.
I am happy with Greater Cincinnati Computer. Since I work from home and, too, remain in contact with friends and family electronically having a place to go where I know I am listened to, which is reasonable in pricing services, and where their response is quick and professional is important. In today's quick turn around world, good tech help is a necessity.
I am happy with Greater Cincinnati Computer. Since I work from home and, too, remain in contact with friends and family electronically having a place to go where I know I am listened to, which is reasonable in pricing services, and where their response is quick and professional is important. In today's quick turn around world, good tech help is a necessity.
John Gadberry
Nov 09, 2019
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We have used GCC for our needs keeping eight network computers and their server operating for a number of years now. You can't go wrong with these guys. Dependable and a good value. I haven't found anyone better, but I don't need anyone better!
Steve Noffke
Jan 04, 2016
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My hard drive went bad. Took it in Monday and it was repaired and improved with a Solid State Drive the next day. Friendly folks and the price was very nice. I am writing this on the very computer they repaired and man is it fast. Highly recommended especially if you don't want to deal with all that sales pitch at the chain stores.
