Tailored Data Solutions

Our expert technicians diagnose and repair all computer issues including hardware failures, software problems, and performance upgrades. We prioritize same-day turnaround, free diagnostics, and transparent pricing. Clients trust us for reliable, in-store repairs with no outsourcing.

We specialize in retrieving lost or corrupted data from computers, external drives, and storage devices. Our process includes secure backups, hardware diagnostics, and recovery solutions tailored to individual needs. All work is completed in-house for enhanced security.

Our team eliminates viruses, spyware, and malware while protecting your data integrity. Services include system scans, threat removal, and security recommendations. We ensure devices operate at optimal speed post-cleanup.

We repair TVs of all brands, addressing screen issues, power failures, and connectivity problems. Our technicians use high-quality parts and provide estimates before repairs. Most TV fixes are completed within two business days.

From cracked screens to battery replacements, we repair smartphones and tablets quickly. Common fixes include charging port repairs, camera replacements, and software troubleshooting. Most repairs use in-stock parts for same-day completion.

We repair computers, laptops, smartphones, tablets, TVs, and external storage devices.

Yes, most repairs are completed in 24 hours or less with in-stock parts.

Our team has over 28 years of combined experience in electronics repair and diagnostics.

We serve Chester, VA, and the Greater Richmond Area.

Yes, we offer emergency repairs for urgent device issues.

Yes, we accept walk-in appointments during our business hours.

I've been a repeat customer of theirs for several years. I most recently got my iPhone 8 battery replaced by them. As always they were professional and timely with the repair. Thanks!

Have been going to this business for more than ten years for computer repair and upgrades. Just recently brought some things in for responsible recycling.

These guys really helped me out today. They quickly made my laptop keyboard useable and like new. Really really saved me some trouble. I'm so grateful!

The price was right! They found the problem I was having with my laptop within minutes. The reason I did not give them 5 stars was due to no communication. I was told 3 - 5 days m laptop would be ready so I called on the 6 day because no called me. For them to tell me that they were going to check on my laptop and call back. Which they did the next day to tell me that the part they ordered was missing a piece and it took them another week to call me to let me know my laptop is ready for pick up! But overall GOOD JOB! My laptop works just like it did when I purchased it.

These people are definitive proof of why you should support small businesses. I had a 1TB external hard drive crash and rendered inoperable when exporting a music project I had been working on for months, making all ~300GB of my life's work in my music production hobby and college assignments vanish. I brought it up to Tailored Data Solutions and had it fixed within a couple of days with the expertise of one their employees who is excellent at data recovery.

Only ~300MB of the ~300GBs of data was corrupted/not recoverable, which is about a 99.999% recovery rate. They were absolute life-savers. The biggest takeaway was this: don't take your broken/damaged hardware or software to these big-tech monopolies (e.g. Apple, Samsung, Microsoft) who overcharge and take way longer for the same services that Tailored provides. I've had an external drive crash before a few years back and the large company I sent it to charged me almost 6x as much for their service and took weeks longer than Tailored did. Support your small businesses.and backup your data too.

Highly recommended! Andy Showed me a work around for my broken iPad mini first generation! Refused to charge me anything for educating me on how to access my home page even though my home button was broken. Thanks Andy!