Business Details
28 Years
experience
Your Trusted Computer Repair & IT Solutions Partner in Yorktown, VA
Founded in 1998, Genesis Computer Repair & Sales Computer Repair is a locally owned business serving Yorktown, Virginia, and nationwide customers. Our experienced technicians specialize in computer repair, sales, and managed IT services, combining technical expertise with fair pricing. We prioritize customer satisfaction by maintaining low overhead through minimal advertising, passing savings directly to clients. As an authorized Hewlett-Packard and Compaq Sales and Service Center, we offer hardware installations, software training, and preventive maintenance solutions tailored to residential and commercial needs.Our commitment to quality is reflected in a 30-day warranty on all labor and a focus on using top-quality components. With 26 years of service and recognition through Angie's List Super Service Awards (2022 - 2024), we pride ourselves on reliable support and low staff turnover. We provide on-site, mobile, and remote repair options, ensuring accessibility for all clients. Our philosophy centers on delivering big-box service quality at competitive prices while fostering community trust through transparency and personalized care.
Services
Computer Repair
Computer Sales
Managed Services
Refurbished Computers
Remote Repair
Details
- Year established: 1998
Highlights and features
- We offer 26 years of local computer repair expertise since 1998.
- Our technicians are certified for HP and Compaq authorized service.
- 30-day warranty on all labor with top-quality replacement components.
- Mobile repair services available for residential and business clients.
- Recognized with Angie's List Super Service Awards (20222024).
What people say
Fair pricing
Experienced technicians
Reliable repairs
30-day warranty
Mobile service available
Services
Computer Repair
Our certified technicians repair all makes and models of computers, laptops, and tablets. We specialize in virus removal, hardware replacements, OS reinstallation, and performance optimization. Using premium components, we offer on-site, mobile, and remote repair options with a 30-day warranty on labor. Services cater to residential users, businesses, and senior living communities.
Computer Sales
We sell new and custom-built computers, including gaming PCs, business desktops, and laptops. Our systems are tested for stability and optimized for performance. As an authorized HP and Compaq reseller, we provide installation, software training, and delivery setup services for both individual and corporate clients.
Managed Services
Our managed IT services include network monitoring, data backup, security solutions, and cloud integration. Designed for small to medium businesses, these services ensure 24/7 network reliability, regulatory compliance, and business continuity. Remote and on-site support is available for Hampton Roads and global clients.
Refurbished Computers
We offer thoroughly tested refurbished computers with clean OS installations, antivirus software, and productivity suites. Each unit includes a 30-day warranty, with optional extended coverage. Ideal for budget-conscious customers seeking reliable systems at reduced costs.
Remote Repair
Our remote repair service addresses software issues, system errors, and network problems through secure online access. Available for Windows, macOS, and Linux systems, this service includes troubleshooting, updates, and performance optimization without requiring physical device transport.
Questions
What computer brands do you repair?
We repair all major brands including HP, Compaq, Dell, Apple, Lenovo, and Toshiba for both personal and business devices.
Do you offer on-site computer repair?
Yes, we provide mobile repair services for residential and commercial clients in the Yorktown area.
What payment methods are accepted?
We accept credit cards, personal checks, and offer financing options for qualified business clients.
Are your refurbished computers reliable?
Yes, all refurbished units undergo extensive testing and include a 30-day warranty with optional extended coverage.
Do you provide IT services for businesses?
Yes, our managed IT services include network monitoring, data backup, security solutions, and 24/7 support for businesses.
What are your service hours?
We're open Tuesday-Friday 9 AM-6 PM, Saturday 9 AM-1 PM, and closed Monday and Sunday.
Reviews (7)
Sandra Culver
Nov 07, 2020
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We have used Genesis for all our computer problems for many years. They have always been able to fix whatever issue. Whenever we are in crisis mode, they have always been able to get us up and running in a timely manner.
Tim Nolan
Sep 16, 2020
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I had Genesis Computer Repair fix my two Chromebooks recently. They did a great job for a fair price. Lisa showed excellent communication skills to keep me updated. I highly recommend them.
Al Hazlegrove
Mar 08, 2020
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Been a customer for over 15 years. Have purchased multiple computers for my personal use as well as for family business. Genesis has been very responsive to my service needs. Great small business company.
Jessica Day
May 21, 2018
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Lisa & Beau are great mom & son team. They always fix our computer needs & troubles for my personal computer and our computers and network at my office. Very professional and are highly recommended.
Marie Wynne
Jun 05, 2017
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Been dealing with Genesis for 6 years. I've always dealt with Beau or Lisa and everything has been great. I'm on my second laptop with them! and I always receive a senior discount
Tolson Taylor
May 31, 2017
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Great company with excellent people! We had 3 other IT specialists look at our problem and no-one knew how to fix it until Genesis came along. Lisa and Beau are courteous, knowledgeable and respond quickly when I need them. Thank you Genesis for being there!
Sarah Cyphers
Jun 26, 2014
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Mrs. Lisa has always taken care of my dads computers for the last 6 years. Her and the techs at genesis have taken good care of us, and are very professional people, we got our new computer from them too
