Business Details
37 Years
experience
Your Trusted Printer Sales & Maintenance Partner in Barberton, OH
Black River was established in 1989 with a mission to help customers achieve optimal document solutions efficiency. As a full-service company, we specialize in printer sales, maintenance, and document solutions, leveraging over 95 years of combined experience. Our acquisition of The Peripheral Company in 2021 expanded our geographic reach and industry expertise, solidifying our position as one of the largest DASCOM resellers in the Americas. We serve diverse industries, providing reliable printing solutions for invoices, labels, shipping manifests, and more. Our team offers cost-effective printer sales, repair, and maintenance services for impact, thermal, laser, card, and mobile printers from leading brands.We prioritize long-term customer relationships, ensuring seamless transitions and uninterrupted support for clients. With operations in Barberton, Ohio, we deliver trusted technology solutions to Fortune 100 companies and small businesses alike. Our commitment to innovation and customer satisfaction drives our approach to document management challenges. We maintain extensive parts inventory and technical expertise to keep critical printing systems operational. Through strategic partnerships and a focus on emerging technologies, we provide tailored solutions that meet evolving business needs.
Services
Printer Sales
Printer Maintenance
Thermal Printers
Laser Printers
Impact Printers
Mobile Printers
Printer Repair
Consumables Supply
On-site Service
Depot Repair
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in document solutions since 1989
- Our acquisition of PECO expanded our industry expertise and reach
- We offer comprehensive printer sales and maintenance programs
- We service leading brands including DASCOM, Zebra, HP, and Kyocera
- Our team provides cost-effective solutions for critical printing needs
Services
Printer Sales
We offer comprehensive printer sales solutions for businesses of all sizes. Our inventory includes impact, thermal, laser, card, and mobile printers from industry-leading manufacturers. With partnerships with brands like DASCOM, Zebra, HP, and Kyocera, we provide reliable equipment for critical document production needs across various sectors.
Printer Maintenance
Our maintenance programs ensure optimal printer performance and longevity. We provide on-site service contracts with parts included, depot repair options, and time-and-materials solutions. Our technicians have extensive experience maintaining high-volume printing systems used in demanding commercial environments.
Thermal Printers
We specialize in thermal printer solutions for barcode labeling and receipt printing applications. Our offerings include direct thermal and thermal transfer printers from Printronix AutoID and TSC. These durable printers deliver high-quality output for shipping, inventory, and compliance labeling requirements.
Impact Printers
We provide robust impact printer solutions for multi-part form printing applications. Our DASCOM and Printronix impact printers handle high-volume transactional printing in industries requiring carbon-copy documentation. We also offer printhead replacements and specialized maintenance for these legacy systems.
Laser Printers
Our laser printer solutions cater to office environments needing high-speed document production. We offer Kyocera and HP laser printers with toner supplies and maintenance services. These energy-efficient printers deliver professional-quality output for business correspondence and reports.
People
Greg Brumbaugh
President
Greg Brumbaugh leads Black River's strategic growth initiatives. With decades of industry experience, he has expanded the company's market presence through key acquisitions like The Peripheral Company. He focuses on maintaining technical excellence and customer satisfaction across all operations.
Ron Pollard
Vice President
Ron Pollard oversees Black River's service operations and client relationships. He ensures seamless integration of acquired businesses while maintaining consistent service quality. With extensive technical knowledge, he directs the company's commitment to providing reliable printing solutions and customer support.
Questions
What printer brands does Black River support?
We support major brands including DASCOM, Zebra, HP, Kyocera, Printronix, TSC, and Canon for both sales and service.
Do you offer printer maintenance contracts?
Yes, we provide on-site service contracts with 1-3 year terms, including parts and technical support during business hours.
What types of printers do you specialize in?
We specialize in impact, thermal, laser, card, and mobile printers for industrial, enterprise, and office environments.
Can you help with legacy printer systems?
Yes, we maintain and repair older printer models with available parts and technical expertise for long-term support.
Do you serve businesses outside Ohio?
As one of the largest DASCOM resellers, we serve clients throughout North and South America.
