Business Details
19 Years
experience
Emergency
services
Your Trusted Partner for Computer Repair & IT Solutions
Since 2007, Custom Computer Solutions has been the trusted technology partner for residents and businesses across Northeast Ohio. Our team of certified technicians specializes in comprehensive computer repair, virus removal, hardware upgrades, and personalized technology instruction. With an A+ rating from the Better Business Bureau and a commitment to on-site service, we serve communities from Cleveland to Akron, including Macedonia, Hudson, and Solon. Our expertise spans laptop screen replacements, DC power jack repairs, and data recovery, ensuring minimal downtime for our clients. We prioritize transparent communication and cost-effective solutions, offering free diagnostics and detailed consultations about system optimization.Our 24/7 availability and same-day service commitment reflect our dedication to resolving technology challenges promptly. Through rigorous quality control measures, including multi-method virus removal and hardware integrity testing, we maintain the reliability that has sustained our reputation for over 15 years. Our approach combines technical proficiency with personalized attention, making complex technology solutions accessible to users of all skill levels.
Services
Computer Repair
Virus Removal
Data Recovery
Hardware Upgrades
Technology Lessons
Network Setup
PC Tune-Up
Printer Installation
Details
- Year established: 2007
Highlights and features
- We offer on-site computer repairs with transparent pricing
- Our team provides 24/7 emergency technical support
- Certified experts with 15+ years of local experience
- Free diagnostic assessments for all repair requests
- We serve 20+ communities across Northeast Ohio
Associations and certifications
- Better Business Bureau (BBB)
What people say
Excellent computer system support
Prompt, patient, pleasant
Resolved issues same day
Reliable and consistent
Expert virus removal
Services
Computer Repair
Our computer repair service addresses hardware failures, software issues, and performance problems for laptops and desktops. We specialize in DC power jack replacements, screen repairs, and mechanical component diagnostics. Technicians perform on-site repairs using genuine parts, ensuring minimal downtime while maintaining data integrity through comprehensive backup protocols.
Virus Removal
Professional virus and malware removal service eliminates security threats without data loss. We employ multi-method detection systems and advanced removal tools to clean infected systems. Our process includes security patch updates and protection configuration to prevent future infections while preserving user files and system functionality.
PC Tune-Up
Comprehensive PC performance optimization service includes registry cleanup, disk defragmentation, and startup program management. Our two-day process involves hardware diagnostics, dust removal, and browser optimization. We provide detailed recommendations about potential upgrades while ensuring data safety through non-destructive maintenance techniques.
Data Recovery
Specialized data recovery service for failing or failed storage devices. We perform mechanical integrity tests and sector analysis to retrieve critical information. Our technicians handle both physical drive failures and logical data loss scenarios, offering backup solutions to prevent future data loss incidents.
Technology Lessons
Personalized technology instruction service covers device operation, software applications, and digital security practices. We provide hands-on training for users of all skill levels, focusing on practical skills for daily computer use. Sessions include troubleshooting techniques and best practices for maintaining system performance.
People
Brian Jenkins
The Computer Guy
Owner and lead technician with 15+ years of experience in computer repair and network solutions. Specializes in hardware diagnostics and data recovery. Provides 24/7 support for business clients across Northeast Ohio.
Questions
What computer services do you offer?
We provide comprehensive computer repair, virus removal, hardware upgrades, data recovery, network setup, and technology instruction for both residential and business clients.
Do you serve businesses in Northeast Ohio?
Yes, we offer dedicated IT support for local businesses including 24/7 emergency services, network maintenance, and system optimization tailored to commercial needs.
What areas do you service?
We serve Cleveland, Akron, and surrounding communities including Macedonia, Hudson, Solon, and 20+ other Northeast Ohio locations with on-site repair options.
Can you recover data from failing hard drives?
Our data recovery service handles mechanical failures and logical data loss scenarios using specialized diagnostic tools while prioritizing data integrity preservation.
Do you offer computer lessons for beginners?
Yes, we provide personalized technology instruction covering basic operations, software applications, and digital security practices for users of all skill levels.
Reviews (1)
Kathy Kocik
May 01, 2021
Report
Very nice, personable owner. Would highly recommend, and would certainly use him again when needed. Had my laptop back by the next day.
