Business Details
21 Years
experience
Trusted Computer Repair & Tech Support in Bear, DE
Established in 2005, Computer Jocks has been Delaware's premier destination for comprehensive computer repair and technology solutions. As a family-owned and operated business, we combine over 18 years of hands-on experience with a commitment to personalized service that big-box retailers cannot match. Our team of certified technicians specializes in resolving hardware and software issues, virus removal, data recovery, and custom-built computer systems tailored to gaming and professional needs. We maintain a 30-day warranty on all repairs, ensuring lasting reliability for both parts and labor.Recognized as Delaware's Best Computer Repair by The News Journal Readers' Choice Award for eight consecutive years, we prioritize customer satisfaction through transparent communication, competitive pricing, and same-day service options. Our physical location in Bear, Delaware, serves as a hub for walk-in repairs, priority appointments, and remote technical support, making technology solutions accessible to both individual users and small businesses across the state.
Services
Computer Repair
Laptop Repair
Virus Removal
Data Recovery
Custom PCs
Tech Support
Mac Repair
Computer Upgrades
Details
- Year established: 2005
Highlights and features
- Family-owned since 2005 with 18+ years of combined technician experience
- 30-day warranty covering both parts and labor on all repairs
- Award-winning service recognized eight consecutive years by local media
- Offer same-day turnaround for virus removal and basic repair services
- Provide both in-store and remote technical support options
What people say
Friendly, knowledgeable staff
Outstanding service
Reasonably priced
Quick turnaround
Life savers
Services
Computer Repair
Our certified technicians diagnose and fix hardware/software issues for desktop computers. Services include motherboard repair, power supply replacement, and operating system troubleshooting. We maintain a 30-day warranty on all repairs while offering same-day service for common issues like blue screen errors and Windows corruption.
Virus Removal
We eliminate viruses, spyware, and ransomware from infected systems using industry-standard tools and manual cleanup techniques. Our process includes security software installation and user education to prevent future infections. Most basic virus removal cases complete within 24 hours with guaranteed post-service protection.
Data Recovery
Specialized technicians recover lost data from failed hard drives, corrupted SSDs, and damaged storage media. We handle mechanical failures, accidental deletions, and malware-related data loss. Services cover both Windows and Mac platforms with secure handling of sensitive business and personal information.
Custom PCs
We build high-performance computers tailored to gaming and professional workloads. Options include premium graphics cards, multi-core processors, and RGB lighting customization. Each system undergoes stress testing before delivery with component selection optimized for specific use cases like video editing or competitive gaming.
Tech Support
Our support covers software troubleshooting, network configuration, and hardware upgrades. We offer both in-store diagnostics and remote assistance for common issues. Services extend to small business clients needing on-site IT support without long-term service contracts.
Questions
What computer brands do you repair?
We service all major desktop and laptop brands including Dell, HP, Lenovo, and Apple products. Our technicians work with both Windows and macOS operating systems.
Do you offer data backup services?
While we specialize in data recovery from failed devices, we recommend regular backups through cloud services or external drives. Our staff can guide you through setting up automated backup systems.
Can I get same-day virus removal?
Yes, basic virus and malware removal typically completes within 24 hours. More complex infections may require additional time, but we'll provide a clear timeline during initial diagnostics.
What warranty do repairs include?
All repairs carry a minimum 30-day warranty covering both parts and labor. This warranty applies to hardware replacements, software fixes, and virus removal services without additional fees.
Do you build custom gaming computers?
Yes, we design custom gaming PCs with components optimized for specific performance needs. Our builds include warranty coverage and post-purchase support for hardware-related issues.
Are appointments required for repairs?
Walk-ins are welcome during business hours. We also offer priority repair appointments for customers needing scheduled drop-off times to accommodate busy schedules.
Reviews (7)
TopNep
Apr 17, 2022
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Over price on installing the OS doesn't come with a license for windows 10. Didn't really clean the parts out that well and I been having problems with the cpu
Gabby Peal
Feb 24, 2022
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They kept me informed throughout the whole process updating me on the price and work being done to my laptop. They also fully explained the problem to me and their capabilities. I appreciate them doing what Best Buy couldn't.
Craig Thorpe
Feb 10, 2022
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Excellent experience with them yet again. Was able to fix my issue and increase my laptop speed as well. Highly recommend Computer Jocks!
Amanda King
Aug 22, 2021
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Super knowledgeable and professional. Can't thank you enough for helping us out. Reasonably priced. We won't go anywhere else for our computer needs.
Jeffrey Y.
Jul 19, 2021
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Came in for stripped screws on my laptop. The representative was very helpful and helped me remove them free of charge!
Terence G.
Jan 07, 2021
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Great service. The computer jocks did an excellent job of rebuilding a computer that I had not used in years and made it a lot faster, put virus protection on it and put a new windows system on it. Their prices are very reasonable. I am very pleased with their service and would recommend them to anyone with computer issues.
Zarouliaall
Jan 02, 2021
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Great service at a very reasonable price. they kept me very updated on the status of the computer and any potential price variation. these guys are great, if I ever need any additional work done to my MacBook I know exactly where to go. 10/10 would recommend
