Business Details
29 Years
experience
Emergency
services
Award-Winning Mac Repair & Data Recovery Services
Keane Mac Repair is an award-winning Apple repair and data recovery service provider with over 25 years of combined hands-on experience among our Apple Certified technicians. We specialize in Mac repair, upgrades, and data recovery services, offering solutions for accidental damage, out-of-warranty repairs, and AppleCare-covered issues. Our team has earned recognition as an Apple Premium Service Provider five times and has been named San Francisco's Best Mac Repair Shop by SF Weekly.We maintain a 95% success rate for data recovery and prioritize cost-effective repairs by addressing only malfunctioning components. Our commitment to quality is reflected in our extensive warranties on parts and services, while our rapid turnaround times and customer-centric approach ensure minimal disruption to our clients' workflows.
Services
Mac Repair
Data Recovery
Mac Upgrade
Memory Upgrades
Hard Drive Replacement
SSD Installation
Optibay Upgrades
Accidental Damage Repair
Out of Warranty Repair
Data Transfer
Details
- Year established: 1997
Highlights and features
- Apple Certified technicians with 25+ years of combined Mac repair experience
- Apple Authorized Service Provider with five Premium Service Provider recognitions
- 95% data recovery success rate using advanced hardware/software tools
- Awarded San Francisco's Best Mac Repair Shop by SF Weekly
- Repairs focused on malfunctioning components to reduce costs for clients
Associations and certifications
- Apple Premium Service Provider
What people say
Knowledgeable staff
Quick turnaround
Excellent service
Reasonable prices
Friendly technicians
Services
Data Recovery
Keane's data recovery service specializes in retrieving lost data from failed storage devices with a 95% success rate. Our Apple Certified technicians use advanced hardware and software tools to recover files from hard drives, SSDs, thumb drives, and memory cards. This service includes three recovery tiers priced from $199 to $599, with no charge if recovery fails.
Mac Repair
We offer comprehensive Mac repair services for accidental damage, out-of-warranty issues, and hardware failures. Our technicians specialize in fixing liquid spills, cracked displays, failed logic boards, and power issues. Repairs typically complete within 2-3 business days with optional rush service available for urgent needs.
Memory Upgrades
Keane provides memory upgrades for all Mac models starting at $19, with installation completed in approximately 15 minutes. We stock common memory configurations and offer lifetime warranties on all installed RAM. Special orders are available for vintage or less common Mac models requiring specific memory types.
SSD Upgrades
Our SSD upgrade service replaces aging hard drives with faster solid-state drives in capacities from 250GB to 1TB. All upgrades include three-year manufacturer warranties and optional data transfer services. We support standard 2.5" SSDs for laptops and desktops, including MacBook Pro Retina and Air models.
Optibay Upgrades
This service installs a second storage drive using an Optibay kit, replacing the optical drive. The original optical drive is provided in an external USB enclosure. We offer one-year warranties on all kits and provide data transfer services to optimize storage configurations during installation.
Questions
What data recovery success rate do you have?
Our data recovery success rate exceeds 95% using advanced hardware and software tools.
How long do repairs typically take?
Most repairs complete within 2-3 business days with optional rush service available.
Do you offer warranties on repairs?
Yes, we provide lifetime warranties on memory and one-year warranties on hard drives.
Can you repair out-of-warranty Macs?
Yes, out-of-warranty repairs are our specialty with cost-effective component replacement options.
Do you offer rush service options?
Yes, we provide 'Next in Queue' rush service for urgent repair and recovery needs.
What payment methods do you accept?
We accept major credit cards and cash payments at our San Francisco location.
Reviews (6)
Rachel Rodarte
Jun 26, 2022
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Daniel made the experience of purchasing my no longer working Mac (water damage) incredibly easy. He was quick and professional.
Peter C.
Feb 02, 2022
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Recommended by local Apple store for out-of-warranty repair of my older Powerbook laptop. Part promptly ordered, responsive repair, fair charges. First rate service!
Catherine Carr
Nov 22, 2021
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So helpful and saved my data from a failing hard drive (best buy had told me it couldn't be saved)! Kept me updated as the process went on and gave a very fair and reasonable price. Thank you!
Oron Israeli
Jun 04, 2021
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Came to Keane with a 2015 Mac Pro with a failed drive, rare malfunction with very little chance of data recovery. The service was excellent, despite the low odds, they persisted in the recovery process and exhausted all options and luckily one of them worked! A long shot turned into a miracle. I know it was part luck, but also a lot of skill and most importantly, determination. Communication was excellent, price was more than fair. Highly recommend this place!
Steve McClanahan
May 28, 2021
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I've taken several of my laptops to Keane for various upgrades/repairs and they have all come back in in top shape. Very professional and honest shop. Highly recommended.
Leah Travers
Mar 14, 2021
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Daniel at Keene Mac Repair was very helpful, prompt and professional. We went to him for data recovery services on a MacBook Pro. His rates are competitive and he took time to explain the whole process and consult with us on our options. When the job turned out to be a little more straight-forward than expected he offered us a discount on the quoted rate. Thank you, Daniel, I'm happy to recommend your services to anyone needing data recovery or mac repair.
