Business Details
Emergency
services
Trusted IT Services & Computer Repair in Olympia, WA
4th Dimension Computers has been a trusted provider of computer sales, repair, and technology services in Thurston County for over two decades. Founded on a commitment to exceptional customer service and technical expertise, we serve both individual consumers and businesses with a wide range of solutions. Our veteran-owned business maintains partnerships with industry leaders like Microsoft, Intel, AMD, and Dell, ensuring access to cutting-edge technology and support. With a team of experienced professionals, we specialize in hardware and software repairs, system upgrades, data recovery, and on-site IT services for small to medium-sized businesses.Our dedication to sustainability through electronics recycling and our focus on personalized service have made us a community staple. We offer flexible financing options, trade-in programs, and a 90-day same-as-cash payment plan to accommodate diverse customer needs. Located in Olympia, Washington, we proudly serve Thurston, Mason, Grays Harbor, Lewis, and Pierce counties with both in-store and on-site services.
Services
Computer Repair
Technology Sales
Data Recovery
On-site IT Services
Laser Engraving
VHS Digitization
Highlights and features
- We offer 20+ years of combined experience in computer technology sales and service.
- Our team maintains partnerships with Microsoft, Intel, AMD, and Dell for reliable solutions.
- We provide both in-store and on-site services for residential and commercial clients.
- Our 90-day same-as-cash financing requires no credit check for qualifying purchases.
- We specialize in electronics recycling and sustainable technology practices.
What people say
Fast repairs
Knowledgeable staff
Convenient on-site services
Great selection
Helpful technicians
Services
Computer Repair
We provide comprehensive hardware and software repair services for all PC-based systems. Our technicians handle virus removal, operating system installations, peripheral repairs, and complex hardware diagnostics. With over 20 years of experience, we offer fixed-fee repairs and rush service options for urgent needs. Our shop has serviced more than 100,000 computers since our founding.
Technology Sales
Our store offers the largest selection of computer parts, accessories, and complete systems in the region. We carry components from major brands and provide expert guidance for system upgrades or new builds. We accept trade-ins and offer financing options including 90-day same-as-cash with no credit check required. Our inventory includes both new and refurbished equipment.
On-site IT Services
We deliver professional on-site technology services for small to medium businesses throughout Thurston County. Our Microsoft Certified Partner team handles network setup, server implementation, software installation, and cloud backup solutions. We offer managed service contracts for regular maintenance and system monitoring, helping businesses control IT costs through flexible service packages.
Laser Engraving
Our laser engraving service creates permanent custom designs on various materials. We can etch personalized messages, logos, or artwork onto items like trophies, awards, and promotional products. This service is available for both individual customers and businesses seeking branded merchandise. Custom orders can be discussed directly with our staff.
VHS Digitization
We convert old VHS tapes to digital formats for preservation and sharing. Customers can bring in their tapes for professional digitization, creating digital files that can be stored on discs, USB drives, or cloud platforms. This service helps preserve family memories and historical footage in modern, accessible formats.
People
Garnet Mays
Owner & President
Veteran with 20+ years in tech industry, 12 years with 4th Dimension. Took ownership in 2019 after serving as service manager. Focuses on expanding business capabilities and maintaining customer service standards.
Mary Mays
Owner & Vice President
Business management expert with 7 years in bakery management prior to joining 4th Dimension. Holds BS in Social Sciences from Washington State University. Focuses on operations and laser engraving business growth.
Questions
What computer repair services do you offer?
We handle hardware/software repairs, virus removal, OS installations, data recovery, and peripheral repairs for PCs, Macs, and Linux systems.
Do you provide business IT services?
Yes, we offer on-site network setup, server implementation, cloud backups, and managed IT contracts for small to medium businesses.
Can I trade in old computer equipment?
Yes, we accept trade-ins of late-model systems and may buy them outright based on condition and market value.
What are your store hours?
Monday-Friday 9am-6pm, Saturday 10am-4pm, Sunday closed. Emergency repair services available during operating hours.
Do you offer financing options?
Yes, we provide 90-day same-as-cash financing with no credit check required for qualifying purchases.
What other services do you provide?
We offer laser engraving, VHS tape digitization, electronics recycling, and both in-store and on-site technical support services.
Reviews (6)
Norbert Howald
Mar 25, 2022
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Technician came out to diagnose why my computer did not recognize a printer that I had been using (that combination) for about 2 years. He found and corrected the problem and am able to print documents again. 4th Dimension will be my first call for any puter issues. 3 months later. Well, I had to go to 4th Dimension computer to pick up a new computer that my brother had them build. Garnet hooked it it up and I was impressed with how fast it booted up and that they had transfered his data from old to new.
That changed my mind and had them build one for me as well. Garnet also suggested adding an anti malware program and also said that with Windows an anti virus program is not that necessary. Brought it home and hooked it up but I had some download issues which were out of my field of expertise so Russel came over and made everything work in a matter of minutes. These people at 4th Dimension are great and do an excellent/ outstanding job. There is no other company I will go to. Their tech support is far superior to online support. Well worth the money!
That changed my mind and had them build one for me as well. Garnet also suggested adding an anti malware program and also said that with Windows an anti virus program is not that necessary. Brought it home and hooked it up but I had some download issues which were out of my field of expertise so Russel came over and made everything work in a matter of minutes. These people at 4th Dimension are great and do an excellent/ outstanding job. There is no other company I will go to. Their tech support is far superior to online support. Well worth the money!
Divad
Mar 09, 2022
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Please start carrying more thermal products, especially given their shelf life. No liquid metal of any type, two thermal compound options and neither with very great wattage. No thermal pads and no K5. These all have extensive shelf life and even if purchased in single quantity for the one off buyer, it'd cannabalize traffic from Amazon and further the puck long term.
Sharon Wilson
Feb 26, 2022
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Our computer was dropped off 3 days ago and they did not call us to pick it up till Thursday. They said it was working all night yesterday. So for $50. We took it home to discover nothing was done. It still had the same issues.
Shawn Hartzog
Feb 25, 2022
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I went in and asked about getting a wifi controller over a 10days ago. Gave them all my computer specs and info. No responce as to availability or updates. I have no idea if they are working on it or not. I bought one online instead. I wanted to shop local so I gave them a chance.
Travis Pollard
Jan 11, 2022
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We have the highest regard for 4th Dimmension. They have been a huge support for us. We recently updated our entire POS and operating systems through them (12 stations) and networked our two locations. The professionalism, support, care and competence they have shown has been exceptionally valued and appreciated. Thank you 4th Dimmension! We appreciate you! HIGHLY RECOMMENDED! In Kind, Radiance Herbs & Massage and, Kindred Moon Radiance Apothecary - OlyWa
Sam Ross
Dec 19, 2021
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I went in with my laptop for what should have been a quick and easy fix. My laptop chose this day to be very difficult. Mr. Isaacson was very patient and did not get frustrated. Stopped working on all other computers and focused solely on mine. He stayed over about 45 minutes to continue working on my computer. At the end of it he charged me just a counter call cost. it was around $28. For all the work he did he no doubt could've got a lot more. I have always been a fourth dimension customer, but this is the first time I have left a review. The customer service and I was given last night was by far the best I have ever received there.
