Business Details
50+ Years
experience
Your Trusted Office Technology Partner in Olympia, WA
Capital Business Machines has been a trusted provider of office technology solutions since 1952, serving Western Washington with expertise and dedication. Our family-owned business combines over six decades of experience with a commitment to delivering cutting-edge SHARP products, managed IT services, and comprehensive equipment support. With a team of certified technicians and a four-hour average response time, we prioritize personalized service, cost-effective solutions, and community engagement.Our clients benefit from same-day support, free print cost analyses, and tailored technology strategies designed to enhance productivity across diverse industries. Recognized for reliability and innovation, we remain deeply rooted in the communities we serve, supporting local initiatives and fostering long-term client relationships through integrity and excellence.
Services
Managed Print Services
Office Equipment Sales
IT Security Solutions
Phone Systems
Mailing Equipment
Wide Format Plotters
Document Scanners
Interactive Display Boards
Equipment Repair
Print Cost Analysis
Details
- Year established: 1952
Highlights and features
- We offer over 65 years of experience in office technology solutions.
- Our team provides same-day service response times.
- Certified technicians ensure expert support and repairs.
- Free print cost analysis to reduce expenses.
- Community-focused business with local involvement.
What people say
Saved over $12k annually
Great service
Highly recommend
Quick response times
Trusted partner
Services
Managed Print Services
Our Managed Print Services optimize office efficiency by monitoring and maintaining printers, copiers, and supplies. We ensure seamless operations with proactive maintenance, reducing downtime and controlling costs. Clients benefit from tailored solutions that align with their workflow needs.
Office Equipment Sales
We provide SHARP multifunction printers, wide-format plotters, and medical technology tailored to business needs. Our products enhance productivity with advanced features like cloud integration and document security. Expert guidance ensures clients select the right tools for their operations.
IT Security Solutions
Our IT security services protect business systems with endpoint encryption and data destruction. We implement robust cybersecurity measures to safeguard sensitive information. Clients receive ongoing support to mitigate risks and maintain compliance with industry standards.
Phone Systems
We install and support modern phone systems with cloud-based features for remote and hybrid work environments. Customizable plans improve communication efficiency with routing options and conferencing capabilities. Businesses gain reliable connectivity tailored to their operational scale.
Print Cost Analysis
Our free print cost analysis identifies inefficiencies and reduces annual expenses by up to $12,000. We track usage patterns and recommend optimized equipment configurations. Clients gain transparency into printing expenses and actionable strategies for savings.
People
Derek Lowe
Owner
Derek Lowe co-owns Capital Business Machines with 24 years of industry experience. He focuses on client relationships and operational excellence, ensuring solutions align with evolving business needs.
Casey Lowe
Owner
Casey Lowe co-owns Capital Business Machines, bringing 24 years of expertise in office technology. He prioritizes innovation and community engagement, driving the company's growth while maintaining its family-owned values.
Questions
What services does Capital Business Machines offer?
We provide office equipment sales, managed print services, IT security, phone systems, and print cost analysis tailored to business needs.
Do you serve businesses outside Olympia?
Yes, we serve Thurston, Pierce, Mason, Lewis, and Cowlitz counties in Washington State with local support.
How quickly do you respond to service requests?
Our average response time is four hours during business hours for corrective maintenance calls.
Can you help reduce office technology costs?
Yes, our free print cost analysis identifies savings opportunities, often reducing annual expenses by thousands of dollars.
What brands do you work with?
We are a SHARP-authorized dealer and offer KIP, Canon, and HP wide-format plotters, along with Formax mailing equipment.
Is financing available for equipment purchases?
Yes, we offer financing options to help businesses acquire necessary technology with flexible payment plans.
Reviews (5)
Heather S.
Jan 07, 2022
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CBM just installed a new cloud based VoIP phone system for my small business. They have been so nice and knowledgeable to work with. They are very responsive to our calls and came up with a phone system that has been very reliable for our company. I highly recommend them.
Joseph Wachtman
Apr 29, 2021
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I worked there, and the focus on customer service was really incredible. The company culture behind closed doors matched the quality of service advertised, if not exceeded.
Office Manager
Feb 22, 2021
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They are the best! So responsive and helpful! I highly recommend them! We have had a service agreement with them for the past 7 years and I can honestly say that they are consistently responsive and helpful!
Kai F.
Oct 14, 2019
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They've been excellent in helping set up our business with the proper printers. We have used them for a few years and are extremely satisfied. Their staff is very friendly and helpful.
Jae A.
Mar 18, 2016
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Left messages for the service department and never received a call back. I have found another company to work with.
