Business Details
27 Years
experience
Emergency
services
Your Trusted Computer Repair Experts in Austin
Austin Mac Repair has been a trusted provider of computer repair and technology solutions since 1999. Our team of Apple-certified technicians brings over 25 years of specialized expertise in repairing Apple devices, including MacBooks, iMacs, and Mac Pros, alongside select PC systems. We prioritize customer satisfaction through transparent diagnostics, same-day service availability, and tailored data recovery solutions. Our mobile service model ensures prompt on-site support for both residential and business clients across the Austin Metro Area.With a proven track record of 12,334 happy clients and 10,998 completed projects, we combine technical proficiency with personalized service to address complex hardware and software challenges. Our commitment to ethical practices is reflected in cost-effective diagnostics that apply toward repairs and a focus on long-term client relationships over transactional interactions.
Services
Data Recovery
Device Repair
Consulting
Diagnostics
Network Troubleshooting
Malware Removal
Hardware Upgrades
Onsite Service
Details
- Year established: 1999
Highlights and features
- We offer 25 years of specialized Apple and PC repair expertise
- Our mobile service arrives within hours for urgent needs
- Apple-certified technicians ensure manufacturer-standard repairs
- Same-day diagnostics available for time-sensitive data recovery
- Transparent pricing with diagnostics applied toward repairs
Associations and certifications
- Apple Certified Technicians
What people say
Professional and honest
Fixed Mac fast
Helpful and responsive
Data saved successfully
Quick and honest service
Services
Data Recovery
Specializing in Mac and PC data recovery for 25 years, we rescue lost files from damaged storage devices using advanced techniques. Our experts handle liquid spills, hardware failures, and software corruption while maintaining data integrity. Clients receive a diagnostic assessment before recovery begins to ensure cost-effective solutions for personal and business data preservation.
Device Repair
We repair Apple and select PC devices including screen replacements, battery swaps, and component upgrades. Our technicians address liquid damage, operating system issues, and hardware malfunctions with genuine parts. Services cover models from 2006 to current releases, with turnaround times averaging 1-3 days for standard repairs.
Consulting
Our consulting services help businesses and individuals optimize technology investments through cost-effective solutions. We provide implementation guidance for network security, hardware procurement, and system integration. Clients receive personalized recommendations tailored to their workflow and budget requirements.
Diagnostics
Cost-effective diagnostics identify device issues within 24 hours, with fees applied toward subsequent repairs. We assess hardware functionality, software performance, and data recovery potential using specialized tools. This service ensures accurate repair estimates and prevents unnecessary component replacements.
Network Troubleshooting
We configure and secure wireless networks for residential and commercial clients. Our technicians resolve connectivity issues, optimize network performance, and implement security protocols. Services include router configuration, signal optimization, and network expansion for growing businesses.
Questions
Do you service Apple devices under warranty?
We don't service warranty-covered Apple equipment. Contact Apple directly for warranty repairs.
Are your technicians certified?
Yes, we employ Apple-certified technicians for all Apple device repairs.
What's your onsite service policy?
Onsite service is available at premium rates for emergency situations requiring immediate attention.
Do you offer device recycling?
We recycle all devices and may offer cash payments for functional electronics.
Can you handle complex data recovery cases?
Our 25-year experience includes advanced data recovery from physically damaged storage media.
Reviews (7)
Sean M.
May 02, 2022
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These guys know their business! Was so grateful to find a Mac repair place that knew all the intricate details of various part be dire and quality issues. Couldn't be happier with their service.
Ryan Ng
Aug 27, 2021
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Great service. The hard drive on my laptop died and I needed to replace it. I was able to get 3 out of the 4 screws holding the hard drive out by myself, but the last screw was too badly stripped for me to remove myself. I took the laptop to these guys, and they removed the bad screw and replaced the bad drive with the new one for me (I provided the new drive). Very fast and great service
Cara Lowrimore
Aug 03, 2021
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Great service - laptop had died. They gave it a new operating system, transferred all of my data AND cleaned my screen and keyboard. Very reasonable price.
Nadia Nadia
May 31, 2021
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I never knew about this repair place until yesterday when I saw the Apple logo on the door. And coincidentally, my phone went craaazy hours later. Which better place to take it for a repair than a certified repairer. I got all my data recovered & phone repaired same day & all questions answered. Affordable price & very good service. Thanks Jose.
Wendi Mcglamery
Apr 29, 2021
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They did a great job. Quick + honest. Apple repair wanted $130 to replace the battery. However Austin Mac repair ran the diagnostic and discovered it was only the charger that needed to be replaced. Thank you!
Tom Palkot
Apr 18, 2021
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Great experience replacing the battery of my 2014 MacBook Pro. Very easy process and a reasonable price. In my case they happened to have the part in stock and it was a same day repair.
Traci H.
Mar 07, 2021
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My experience here was excellent. I had gotten malware on my laptop and I brought it in about 4pm. They were closing at 6 and said it would be ready the next day. They called me at 5:15 the same day and it was ready to pick up! Not only was it working great again, but I had been having trouble getting the power cord to make a good connection and had mentioned to them I might want to buy a new cord. Instead, they had found a tiny tiny bit of metal that had gotten lodged in the connection site and removed it (for free!) and now my cord was connecting perfectly! Great experience!
