Business Details
Your Trusted Computer Repair Partner in Chesapeake, VA
Providence Computers has served Chesapeake, Virginia Beach, Norfolk, and surrounding areas for over 32 years as a locally owned computer sales and service provider. Founded on Christian ethics and a commitment to exceptional customer service, our team of certified technicians specializes in computer sales, repair services, and technical support for both novice users and experienced IT professionals. With a fully equipped in-house service department, we deliver fast and reliable solutions for desktops, laptops, servers, and data recovery needs.Our comprehensive offerings include hardware installation, operating system deployments, network setup, and business IT services, all backed by decades of hands-on experience. We maintain a robust inventory of computer parts and accessories while providing transparent pricing and ethical business practices. Our proven track record of resolving complex technical issues and delivering tailored technology solutions has earned us a reputation as a trusted community resource for both personal and business computing needs.
Services
Computer Sales
Technical Support
Repair Services
Parts and Accessories
Data Recovery
Laptop Repair
Business IT Services
Free Recycling
Onsite Service
Remote Support
Highlights and features
- We have 32+ years of experience in computer sales and repair services
- Our team provides fast, reliable service with ethical business practices
- We offer comprehensive solutions for both personal and business computing needs
- Our technicians deliver expert on-site and remote IT support
- We maintain a robust inventory of computer parts for immediate repairs
What people say
Great experience
Excellent customer service
Helpful and went above and beyond
Skilled technical support
Friendly technicians
Services
Computer Repair
Our computer repair service addresses hardware and software issues for desktops, laptops, and servers. We diagnose and fix problems ranging from system crashes to component failures, using genuine parts and industry-standard tools. With technicians trained in the latest technologies, we minimize downtime while ensuring lasting solutions for both Windows and Apple systems.
Data Recovery
We specialize in recovering lost data from damaged storage devices including hard drives, SSDs, and memory cards. Our technicians employ advanced recovery techniques to retrieve files from physically damaged media or corrupted storage units. We handle emergency cases with priority service while maintaining strict data security protocols throughout the recovery process.
Technical Support
Our technical support covers software installation, network configuration, and system optimization for home and business users. We provide remote assistance for software issues and on-site support for complex hardware problems. Services include virus removal, system updates, and integration of new devices into existing networks with minimal disruption to daily operations.
Computer Sales
We offer a wide selection of new and refurbished computer systems tailored to individual needs. From entry-level PCs to high-performance gaming rigs, our sales team provides expert guidance to help customers choose optimal configurations. We stock major brands and custom-built systems with full compatibility testing and post-purchase support included with every sale.
Parts and Accessories
Our parts department carries essential computer components including motherboards, memory, storage devices, and power supplies. We stock both current and legacy components for repair and upgrade projects. Customers benefit from expert advice on component compatibility and access to hard-to-find parts through our supplier network, ensuring complete solutions for DIY builders and professional technicians.
People
Mike Karslake
Owner
Mike Karslake founded Providence Computers with 32+ years of technical expertise and a Master's degree from Regent University. He established the business on Christian ethics and customer-focused service principles. Under his leadership, the company has grown while maintaining its commitment to quality technical solutions and community values.
Questions
What computer repair services do you offer?
We repair all desktops, laptops, and servers including Apple devices. Services include hardware replacement, software troubleshooting, virus removal, and data recovery from various storage media.
Do you provide business IT services?
Yes, we offer comprehensive business IT services including server setup, network configuration, workstation support, and data backup solutions for companies in the Hampton Roads area.
What are your service hours?
Our store is open Monday through Saturday from 9 AM to 7 PM. We provide emergency repair services during regular business hours and offer remote support options.
Do you sell computer parts?
Yes, we maintain a large inventory of computer parts and accessories including motherboards, memory, storage devices, and power supplies for both current and legacy systems.
How experienced are your technicians?
Our team has over 32 combined years of experience with certifications in multiple technology platforms. We regularly update our skills to keep pace with evolving computer technologies and repair methods.
Reviews (5)
Eddy
May 23, 2022
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Very friendly and highly professional staff. Being an IT major, this is my favorite second opinion shop. I fully trust their diagnostics and findings. Never had an issue. Honest on time service you can trust. If I can't fix it, Providence CAN!
Harry McDaniel
Apr 25, 2022
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They bent over backwards and brought my gaming laptop back from the dead. Super reasonably priced with the repairs and high quality thorough troubleshooting technicians with knowledgeable staff is why I recommend this place to my closest friends and relatives.
David Marker
Feb 21, 2022
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We were extremely pleased with the services provided. We were able to get a refurbished computer with an SSD drive for less than the repair costs for our old computer. Computer geeks at Best Buy recommended this business
Norman Gauthier
Dec 03, 2021
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Amazing service, gaming rigs in stock, and knowledgeable staff. Was able to walk in and get a gaming desktop that was plug and play when I got home. Highly recommend if your in the market for systems parts or service
Justin Reilly
Nov 19, 2021
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Computer recycler / sales / repair and parts and tools. The only place in the area that had a m.2 standoff (jackscrew) that fit a gigabyte motherboard. They also had m.2 kits for more standard motherboards. Thanks for the help!
